Very friendly, helpful staff in the Bury store. So much choice that it was good to get expert advice. I am really pleased with the mattress I chose with the help of a lovely assistant. The delivery... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I tried the sleep match…Lorraine was fantastic when I bought my mattress that suited my budget ..She was very patient, answered all my questions, and made the whole experience comfortable and stress-f... Se mer
From start to finish ordering to delivery everything has been great realy happy with everything bed is realy comfy made the right choice. Good price and took old bed away so did not have the hassle of... Se mer
We called into the Bury branch to enquire about a mattress. We were approached by an agent( Lorraine) and was asked about our preferences for sleeping and was shown several alternatives, from soft t... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 3 Angouleme Retail Park, Angouleme Way, BL9 0BZ, Bury, Storbritannien
- 01615154313
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The staff at the store were incredibly…
The staff at the store were incredibly helpful and approachable. The delivery staff were also really friendly. I had no issues at any step of the process
Excellent
Here’s a polished version of your review:
Excellent company with outstanding customer service! The mattress is brilliant quality, and I couldn’t be happier with my purchase. Jordan was incredibly helpful, understanding, and went above and beyond to make the whole experience easy. I would highly recommend this company to anyone looking for a high-quality mattress and excellent customer service. Thank you!
Buying a new mattress.
Very friendly, helpful staff in the Bury store. So much choice that it was good to get expert advice.
I am really pleased with the mattress I chose with the help of a lovely assistant.
The delivery men were excellent too.
I am looking to buy another mattress for the spare bedroom and wouldn’t Dream of going any where else.
I tried the sleep match…Lorraine was…
I tried the sleep match…Lorraine was fantastic when I bought my mattress that suited my budget ..She was very patient, answered all my questions, and made the whole experience comfortable and stress-free. She even made me a cup of tea, which was a lovely touch. Excellent customer service—thank you, Lorraine😁
Staff were great great advice and…
Staff were great great advice and advised on best mattress and made me a nice hot chocolate which was a bonus excellent customer service thank you 😁😁😁
Great staff,really helpful,and at no…
Great staff,really helpful,and at no time did I feel pressured to buy.
Was given good advise and purchased the perfect matteress.
Thank you to Dreams and staff
Great delivery staff
Great delivery staff, they were so polite and helpful. They also had their own shoe covers, which they wore. They checked that everything was ok with the bed, and went through how to safely lift it (it's an ottoman bed).
The staff in Dreams were lovely, so helpful, knowledgeable and friendly.
We called into the Bury branch to…
We called into the Bury branch to enquire about a mattress. We were approached by an agent( Lorraine) and was asked about our preferences for sleeping and was shown several alternatives, from soft to firm mattresses. We were offered pillows to try the beds out, drinks of tea, coffee or water and given full descriptions of all the mattresses we tried. We believe we have got a great deal and was treated more like a friend than a customer. 100% recommended, the branch of Dreams in Bury.
good experience overall.
Brilliant service with friendly delivery staff
Brilliant service - kept up to date with order and bed was great. Delivery men were lovely and friendly. Would recommend and buy again from here.
Dreams Bury
Dreams Bury. the service was great from start to finish was offered the sleep match machine after telling Adam what I was looking for and then offered plenty of choices and not rushed to make a decision. I’m now looking forward to my new mattress. Thank you
Visited the Bury store today and…
Visited the Bury store today and Lorraine served me and my partner — she was absolutely amazing from start to finish.
We used the Dream Bed Match maker and had our perfect mattress matched to us. Lorraine took the time to show us lots of different beds and mattresses, and although we were quite indecisive, she stayed so patient and helpful throughout.
What we really appreciated was that she wasn’t trying to push us towards the most expensive option, just the one that genuinely suited our needs best. We finally found the perfect mattress for us and ended up ordering it along with 2 tempur / nasa pillows!
We left really happy with the whole experience. Thank you Lorraine and all the staff for such great customer service!
Warm and attentive service
The store was spacious and welcoming. The sales woman was attentive and really listened to what I needed. By the end of my visit I wanted to keep her as a friend! In the end I purchased a mattress, which was a very good deal in a sale, but I didn't buy a bed as I wanted a plain wooden one not an upholstered one. The mattress arrived on time and the delivery men were very nice. All in all a good experience, I can recommend the Bury store.
There were no pushy sales people…
There were no pushy sales people pressuring us as soon as we walked into the store. We were made to feel very welcome. We were offered to use the mattress simulator. The delivery team were amazing too.
Ealing Ottoman bed and Maidstone mattress
Callum and Zack arrived ahead of schedule and got straight to work. The assembly process went smoothly and the job completed quickly. They explained all that I needed to know regarding the Ottoman bed. Excellent efficient service. The bed and mattress are superb!
From start to finish ordering to…
From start to finish ordering to delivery everything has been great realy happy with everything bed is realy comfy made the right choice. Good price and took old bed away so did not have the hassle of getting rid of the old bed. Staff realy freindly from showroom staff to delivery staff.
Delivery was on time & men were polite…
Delivery was on time & men were polite & helpful
The mattress is great so far
Good service from Dreams
I found the whole experience of buying a new bed from Dreams easy and successful. The saleswoman was helpful and polite and the range was excellent. The bed, mattress and headboard were delivered exactly on time and I am pleased with the product.
Excellent service by the entire team
Excellent service by the entire team. KNOWLEDGABLE! CARING! ATTENTIVE!
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