Excellent purchase. Simon the advisor was extremely helpful, guided me through the range of mattresses suitable to my needs until I found the best for me.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From going into the store , thinking of purchasing a mattress , to it being delivered , it was a very professional service. Would recommend Dreams without any reservations!! A great team , from the... Se mer
Absolutely brilliant company. From shop to delivery Got expert advice When a family matter happened staff offered to cancel order or hold until we where ready. Delivery men clean tidy friendly.... Se mer
A friendly and hearty welcome on arrival in Bromborough this morning by the team, who asked if I wanted a hot drink. Dave was my eventual advisor and salesman. Even though I knew what I needed, h... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit L Croft Retail Park, CH62 3PN, Bromborough, Storbritannien
- 01885498243
4,7
Utmärkt
235 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Dreams gave good service and the items…
Dreams gave good service and the items were delivered on the day and time we wher given
3 maj 2024
Great company and excellent service.
20 april 2024
Replacement
Simon delivered the best possible service and reassurance to an anxious new mum. I had just gone through homelessness with my baby so financially I was struggling to get a replacement of my temper cool mattress, which I bought a couple of years before for physical health reasons. This was damaged through needing to be moved twice to and from storage. He provided lots of options and we were able to get a solution which I am to this day so grateful for. He took care of everything from a replacement mattress, covers and sorted delivery etc... This gentleman is an asset to the company and really went out his way to help me during a difficult time. Thank you 😊
25 januari 2024
Omdöme utan inbjudan
Absolutely brilliant company.
Absolutely brilliant company.
From shop to delivery
Got expert advice
When a family matter happened staff offered to cancel order or hold until we where ready.
Delivery men clean tidy friendly.
Would highly recommend
My bed and mattress are perfect.
29 mars 2024
Great customer service explained…
Great customer service explained everything in detail before we made our choice.
Very happy with out Tempur bed 👌
5 april 2024
Amazing from start to finish
Amazing from start to finish
Popped into the shop in Bromborough told the manager what I needed he listened and I got the best mattress,the delivery was on time
I will definitely be back
5 april 2024
friendly informative took time to…
friendly informative took time to reaasure great service
and great product
22 mars 2024
Phenomenal customer service
Phenomenal customer service
Amazing quality
Delivery service friendly and fast
16 mars 2024
On entering the shop in Bromborough the…
On entering the shop in Bromborough the service was excellent. We were given a lot of relevant information, questions answered, and then given time to make up our minds without feeling under pressure. Also, the delivery service was extremely pleasant, very helpful, and took the mattress to the correct room.
7 mars 2024
The visit to Bromborough Store was helpful and informative.
The staff were very helpful and informative. I was under the impression I had already given you one report but I am happy just to say that it was a pleasant experience and we are appreciating our purchase. Thank you
22 februari 2024
Amazing
Very helpful on delivery and very nice two gentleman who delivered it .put covering on there feet.as asked to use bathroom.and explained that we could change our mattress after so many days if we didn't feel comfortable when sleeping on it which we I thought was really good
22 februari 2024
Good customer service
1 februari 2024
Very good range
Very good range, well informed staff, never felt pressured. Great shopping experience
30 januari 2024
Omdöme utan inbjudan
As soon as me and my daughter walked…
As soon as me and my daughter walked into your dreams store in Bromborough all the sales Men & Women sales personal couldn’t be more welcoming but in particular Demi, who we dealt with was fantastic, and a great help in deciding which mattress to pick for my daughter who has always suffered with lower back pain when sleeping but now not so much and she is extremely happy with her mattress and never had such a great sleep experience, so thank you so much for helping her pick the right mattress for her.
30 januari 2024
Initially just went to see what type of…
Initially just went to see what type of mattress would be suitable, but ended up ordering one on the same day
19 januari 2024
Omdöme utan inbjudan
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.