Excellent purchase. Simon the advisor was extremely helpful, guided me through the range of mattresses suitable to my needs until I found the best for me.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
From going into the store , thinking of purchasing a mattress , to it being delivered , it was a very professional service. Would recommend Dreams without any reservations!! A great team , from the... Se mer
Absolutely brilliant company. From shop to delivery Got expert advice When a family matter happened staff offered to cancel order or hold until we where ready. Delivery men clean tidy friendly.... Se mer
A friendly and hearty welcome on arrival in Bromborough this morning by the team, who asked if I wanted a hot drink. Dave was my eventual advisor and salesman. Even though I knew what I needed, h... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit L Croft Retail Park, CH62 3PN, Bromborough, Storbritannien
- 01885498243
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service and delivery
Very good and professional service received. I have advised friends to use Dreams for advise and purchase of mattresses and/or bed.
From start to finish the customer care…
From start to finish the customer care from store to delivery was exceptional. I would highly recommend Dreams.
Dreams products are excellent quality and a great variety and range to suit all requirements.
Svar kan ha AI-innehållLäs mer
Since the bed has been assembled the…
Since the bed has been assembled the room really smells of wood it may be the wooden slats when I googled this it said ventilation could work its still quite bad after a week of both windows open ?

Svar från Dreams - Bromborough
Salesman really worked hard and took…
Salesman really worked hard and took his time to get us the best deal possible whilst throwing in a few freebies...
Delivery was fantastic nice and quick and went through things afterwards. All packaging taken away and left tidy...
Great service from start to finish
The sales assistant was really good.
The sales assistant was really good.
The delivery not so
Dreams got back to us and Kishan was really good.
After a chat I was satisfied he had taken my concerns on board and I updated the score from 3* to 4*

Svar från Dreams - Bromborough
When i looked at the bed I said as it…
When i looked at the bed I said as it was the first shop I looked in i told the girl I would look in a few other places first and come back when I decide, i did decide to go with dreams but never went back until the next day when I did go the offer that was on the bed had ended so it was back to full price had she told me it was ending that day I would of gone back that day instead I lost the offer price I wasn't to happy about that so please tell your staff to make it clear to people when offers end Thanks
Friendly and helpful service while helping us choose the right mattress
The worker there, Simon, was very kind and helpful, greeting me and my family when we went in the store and helping us chose the right mattress while explaining the difference in quality with each mattress we looked at.
Excellent Team
Excellent customer service from sales, helping me to choose which bed would be right for me through to the delivery guys who are absolutely brilliant bringing a very heavy king size Ottoman bed up three flights of stairs….. and then they put shoe covers on!!! Bed is an absolute delight, thank you Dreams
Staff at dreams in Bromborough were exceptional
Staff at dreams in Bromborough were so friendly and helpful, lots of knowledge to help me decide what was best for me. The choice of a delivery time and date was really good too, pick a date instantly. Even when delivering the bed men were exceptional, using shoe covers to enter my home, so efficient , polite, friendly. Overall exceptional experience.
Professional company with quality
Great service from the staff, quick and easy to order , delivery date was quick , delivered and set up was smooth and professional would highly recommend
What a difference to my old mattress
What a difference to my old mattress - this new one is so comfy!!!! And the team took away and sustainably disposed of my old mattress too.
My new comfortable mattresses
I was a bit concerned how I comfortable I would be on the mattress I had chosen, in the past on new mattresses it took a few nights to get used to.
But with this mattress I have been comfortable from the start, I am really happy with the mattress I chose.
From discussing the sofa to sales and…
From discussing the sofa to sales and delivery.
Helpful and friendly right through to the delivery team. Helpful, polite
Well done, and thanks.
good service
James - Bromborough Dreams
After years of suffering with a bad back and a bad nights sleep, decided enough was enough and we should get a new bed. Visited the dreams store in bromborough where we met the wonderful James. He was an absolute delight, very knowledgable and helpful, not pushy at all just an all round good and helpful person that makes a good cup of coffee. We explained what we needed, he listened. First class service. Delighted and we can’t wait for the arrival of our new bed.
Excellent customer service to analyse…
Excellent customer service to analyse our needs, provide a quality product at a competitive price
Deplorable
We ordered 2 Sealy headboards on 4 April. They were duly delivered but 1 was faulty. A replacement headboard was ordered with a promised delivery date of 4 May. We have now been advised our replacement order cannot be delivered and a new date cannot be given. These items were expensive and to receive 1 item as faulty was bad enough but the delay and the lack of information relating to the whereabouts of our order is deplorable.

Svar från Dreams - Bromborough
Hopkins t.v bed with soundbar t.v 43…
Hopkins t.v bed with soundbar t.v 43 inch great what more can I say 5 ☆☆☆☆☆
Great experience in store and fantastic bed
Great buying experience. Staff were friendly, it was easy to order, and the bed came in 4 days. Bed is sturdy, was easy to assemble, and looks great. Glad I bought it!
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