Dreams - Bournemouth Omdömen 

265
TrustScore 5 av 5

4,8

Unit 2 Mallard Retal Park, BH8 9PE Bournemouth, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The staff in the Bournemouth store where warm and friendly without overwhelming and going for a quick sale. Information and advice was clear. Enough beds to narrow down what we wanted and where ha... Se mer

Betygsatt 5 av 5 stjärnor

Amazing service from start to finish, friendly informative sales staff Kieran and kind, helpful delivery crew Steve plus 1. Was expecting a nightmare (nothing ever happens as it’s supposed to since Co... Se mer

Betygsatt 4 av 5 stjärnor

Excellent salesman. No high pressure salesmanship. Tried out their new bed gizmo which suggests best beds to look at. Very interesting. Warm welcome, offer of a free drink, allowed to repeatedly tr... Se mer

Betygsatt 5 av 5 stjärnor

We used the mattress measuring device and were given several options. One of these we chose. Delivery was quicker than expected (less than 10 days). The delivery men were very careful of our propert... Se mer


Företagsinformation

  1. Sängbutik
  2. Sänglinnesaffär
  3. Sovrumsmöbler
  4. Madrassaffär

Skrivet av företaget

For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.

Skrivet av företaget

We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
Further Information
In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.

Kontaktuppgifter

  • Unit 2 Mallard Retal Park, BH8 9PE, Bournemouth, Storbritannien

  • 01202025499

4,8

Utmärkt

TrustScore 5 av 5

265 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(265)

13 450 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

When things go wrong its how you deal with it that matters

Ordered a bed base & mattress, sales & delivery service and communication was brilliant but when delivered part of the base was damaged and item was no longer in production. Customer service sourced us a replacement section from another warehouse and delivery organised swiftly within the week. No problems, no delays, no fobbing off just really helpful and well communicated support. Now sleeping peacfully in my new bed!

14 februari 2026
Betygsatt 4 av 5 stjärnor

Excellent sales and excellent delivery guys,,The pre delivery text service was great so I wasn’t handling around all day,,

Excellent,,,, no stress from purchase to delivery,,,only reason for 4 stars is the mattress was slightly squashed on one side,, and I was a bit concerned about it shape,, I let is settle for over 5 hours,,,,
I still think theirs a bit of a indent,,, but willing to see how it holds up,,, I did email dreams but no reply,,, so I guess I sent it to a non reply email or they haven’t got back to me,, but hey ho,,,

27 januari 2026
Betygsatt 5 av 5 stjärnor

Great Service

The service in the store really helpful and not pushy. The delivery men again were great all round good experience. We will definitely go back to the store if we need anything else

30 januari 2026
Betygsatt 5 av 5 stjärnor

The sales person had outstanding…

The sales person had outstanding product knowledge
She was not pushy
There was a good selection on display
We were given ample time to test different products without being hassled.
A very pleasant buying experience.

18 januari 2026
Betygsatt 5 av 5 stjärnor

Choosing a Mattesss

We were greeted at the door of the store and asked what we needed. We were then offered the chance of a sleepmatch. This was a good experience, ending with a massage. We were then shown the mattresses that would possibly suit us. We then had the chance to lie on each bed and we were offered a cup of tea. We found one which we liked and bought it and the whole experience was easy and we felt valued. We were highly satisfied. Thank you

17 januari 2026
Betygsatt 5 av 5 stjärnor

They didn't rush me they helped by giving me loads of beds to try

The lady that helped me pick out the bed was very helpful and after going on the bed that tells you which one is best for you I was given a few to try the bed I picked has been perfect for me and my husband. When they delivered it they took the old one away and assembled the new bed they were very respectful of our property

21 december 2025
Betygsatt 5 av 5 stjärnor

Amazing service - amazing mattresses

Amazing service from Dreams in Bournemouth! Keiran helped us with an in-store sleep assessment which showed that my husband and I preferred different mattresses. He was there to support while letting us try out the options and discuss it between ourselves. He helped us make a final decision and the process was easy. Delivery was perfect - the right day at the right time - and we are loving our new mattresses. They have made such a difference to the quality of sleep.

1 november 2025
Betygsatt 5 av 5 stjärnor

Mattress delivered on time and…

Mattress delivered on time and carefully delivered by the delivery men. Good quality mattress and nice and comfortable. Dreams lady assistant was very helpful and with the use of their bed testing system the right mattress was chosen. Good company.

16 december 2025

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