The staff in the Bournemouth store where warm and friendly without overwhelming and going for a quick sale. Information and advice was clear. Enough beds to narrow down what we wanted and where ha... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I thought I’d already written a review but JIC I didn’t…. Dreams staff were lovely Bed and Mattress lovely Delivery collection staff lovely Yes pricey to recycle old bed, and build new one but... Se mer
Great advisor, loved the body settings bed. Delivered as per instructions. Everything from buying to delivery went very smoothly.
Excellent salesman. No high pressure salesmanship. Tried out their new bed gizmo which suggests best beds to look at. Very interesting. Warm welcome, offer of a free drink, allowed to repeatedly tr... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2 Mallard Retal Park, BH8 9PE, Bournemouth, Storbritannien
- 01202025499
4,8
Utmärkt
265 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I thought I’d already written a review…
I thought I’d already written a review but JIC I didn’t….
Dreams staff were lovely
Bed and Mattress lovely
Delivery collection staff lovely
Yes pricey to recycle old bed, and build new one but you don’t have to use these services, for me the cost of this was worth the zero stress of the swap from old to new :)
24 maj 2026
Very high standards of service and customer care
Very high standards of service and delivery. The bed is comfortable and lovely to sleep on. Thank you for all your services very high standards.
21 juni 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
New mattress is no better than the…
New mattress is no better than the 'old' one, Still got back ache!
21 juni 2026
Svar från Dreams - Bournemouth
Good Morning Mr Jones
Thank you for your time leaving your review. I am very sorry to hear that you are not finding your new mattress comfortable at this stage
Thank you for your time on the phone with me today, as discussed, we can offer to exchange the mattress if you wish, under our comfort exchange guarantee
Kind Regards
Nick
Great experience
Great advisor, loved the body settings bed. Delivered as per instructions.
Everything from buying to delivery went very smoothly.
7 juni 2026
Staff were so helpful and patient
Staff were so helpful and patient.
Excellent service
Straight forward exact delivery
Love the mattress as well
13 juni 2026
Downton Bed & posturepedic mattress
The delivery ran smoothly, men wore carpet shoes & very polite. Bed was installed v quickly & is v sturdy. All good..took 45minutes!!
23 maj 2026
Firstly the extremely welcoming lady…
Firstly the extremely welcoming lady who served us
She had patience and understanding
Thank you
Then the gentlemen who delivered our new mattress were careful helpful and carried out the change over with no fuss
22 maj 2026
Pleasant sales experience at Bournemouth store
The staff in the Bournemouth store where warm and friendly without overwhelming and going for a quick sale. Information and advice was clear. Enough beds to narrow down what we wanted and where happy with the purchase. Their Tempur mattress was £1 more expensive than the place next door but we got free pillows.
The delivery was above and beyond, insistent on using shoe covers and taking the further into the house when was technical required of them.
2 maj 2026
Friendly shop staff and delivery people.
15 maj 2026
excellent service
My experience at Dreams Bournemouth was absolutely brilliant. Steve was not only pleasant, welcoming & patient but gave me excellent advice on choosing the correct Tempur pillows for my needs. He made the shopping experience a pleasure and i will certainly recommend and be back in the future.
30 april 2026
Omdöme utan inbjudan
Best nights sleep ever
11 april 2026
I’m happy about my experience
I’m happy about my experience. Good value for money.
13 april 2026
Omdöme utan inbjudan
Delivery was on time
Delivery was on time, installers were tidy friendly and knowledgeable. Everything demonstrated fully. Very happy to use again. Very satisfied customer.
30 mars 2026
Great experience
Wonderful, knowledgeable staff and the team who delivered the matress - so helpful. Amazing quality and have so welcomed those restful night sleeps. Highly recommend!
1 april 2026
The Dreams delivery lads.
The two lads that came with the bed were so helpful, polite and a credit to Dreams. Kieran and Jonathan.
8 mars 2026
Everyone did what they said they'd do
Everything from start to finish, ordering to delivery. Well done to all the staff involved
7 mars 2026
Delivery was on time
Delivery was on time, bed was put together quickly by delivery staff who were very friendly and helpful
7 mars 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.