Having bought from Dreams before and been happy with the service I decided to go back and see what offers were on over the bank holiday period. I was looking for a 4ft gaslift storage bed with mattres... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dreams' customer service is top notch. The guys were professional, wore shoe coverings and communicated what they were doing at all times so it was clear throughout. They also struggled to get the mat... Se mer
I have been happy with the service Dreams has given me throughout my experience of purchasing a new bed. Everyone was patient, considerable and helpful. My only complaint is having to be fully compu... Se mer
I like my new mattress, but my wife had the same, but she has had to go back to her old mattress. We have a double electric bed and she thought that she had better change hers as I changed mine but sh... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 6 and 7 Roundswell Shopping Centre, EX31 3NH, Barnstaple, Storbritannien
- 01271615278
4,8
Utmärkt
133 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
still getting used to it!
13 mars 2025
VERY GOOD SERVICE FROM ALL STAFF
VERY GOOD SERVICE FROM ALL STAFF, AND THR PRODUCT IS VERY GOOD
8 mars 2025
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very firm
Very firm. I have given it 6 weeks in the hope it would get softer, but alas, I'm not sleeping. Hope to receive a replacement,as we have 100 days trial.
31 januari 2025
Svar från Dreams - Barnstaple
Good morning Jan,
Thank you for taking the time to leave your review.
I have attempted to call you this morning to discuss this but was unable to get through to you. I have sent you an email to arrange a good time to call.
I look forward to hearing from you.
Kind Regards,
Wayne
Great service
The bed was delivered on time by very professional and helpful staff. What else can you ask for? Thank you all.
5 februari 2025
Good mattress…
Good helpful people in the store who listened nd explained everything. Good delivery driver who phoned with a delivery time and arrived on time, told us the frequency of turning mattress round. It took a couple of days to get comfortable with the new mattress but now I’m really comfy and happy. Would definitely use Dreams again.
4 februari 2025
A positive shopping experience.
It was nice to step into the store without being “pounced “ on straight away . I had time to browse before help being offered . The assistant ,Shelby, was friendly and knowledgeable. I was given time to consider my purchase . She calculated the best price for me . I was kept updated about the delivery date and time . The delivery crew were respectful of my property and gave assembly advice . I had wrongly thought I’d paid for assembly of the bed but found it quite straightforward. So far I’m very pleased with my purchase.
1 februari 2025
Fantastic customer service
Fantastic customer service, couldn't ask for better..Mattress,Bed, ottoman are lovely and have transformed my bedroom..
25 januari 2025
Tempur and Dreams Ticks All The Boxes
Ordered on Line after excellent customer service at the Barnstaple Shop. Having the ability to use the test bed at the shop was great as it made sure we were able to order the correct type of mattress.
Delivery was on time and handled well, including removal of our old mattress.
The Tempur Mattress exceeded our expectations and have both slept far better. Highly recommend both Dreams and Tempur.
13 december 2024
Great service brilliant staff A+++
13 december 2024
The in-store experience was first class…
The in-store experience was first class with no sales pressure being exerted.
The bed, adjustable, was delivered on the date specified and the two delivery men could not have been more professional and put the bed together without fuss. All in all, a pleasurable buying experience.
12 december 2024
Excellent customer service
From the team that served my daughter in your showroom to the delivery team they are polite and professional and very knowledgeable.
7 december 2024
Service with a smile!
From entering the store, asking questions, testing the mattresses, placing the order and finally taking delivery of bed I was treated with courtesy, kindness and would recommend this store to anyone who asked.
23 november 2024
Staff very courteous and helpful
22 november 2024
Have reccomended this conpany to…
Have reccomended this conpany to friends and family. A really comfortable bed and good value for money.
1 november 2024
Dreams Mattress
From buying the mattress to delivery excellent service would recommend Dreams every time
27 oktober 2024
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.