I was very happy with the help and information I received. Louis was very good at showing me the type of mattress that would be supportive and give me a good night’s sleep. He was also very helpful i... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were asked if we wanted help when we arrived and informed no just looking for now. We was then left alone until we wanted help and then was assisted by the sales person. She was extremely knowled... Se mer
Cant thank them enough. From the selection to the delivery it was seamless. The young guy in Ashford store was more than helpful Assisting us to select the correct bed with the right pressure... Se mer
Our experience from showroom to the new bed being put together was great. We were not rushed in the showroom, we were given advice when we needed it, we knew what what wanted, we knew we needed the be... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget
- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 2B Barrey Road, TN24 0SG, Ashford, Storbritannien
- 01233534249
4,7
Utmärkt
207 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
Store staff were excellent at taking us through the sleep assessment and use of the machine and then giving us all the options that were suitable to our specific back/health issues and all price ranges. I really appreciated the time staff took with us. I've been using the mattress and side sleeper pillows for over a month now - fantastic night's sleep all round, incredibly comfy and would definitely recommend Dreams to family and friends.
3 december 2022
Excellent Sales Guy
2 januari 2023
Omdöme utan inbjudan
Great service
Went to the store to look at the beds. Very helpful staff. Quick and great delivery. The two delivery guys were great. Very helpful.
Had a bad experience with another bad company, so I was relieved with Dreams, they were fantastic.
28 november 2022
Omdöme utan inbjudan
The Delivery guys were very respectful…
The Delivery guys were very respectful when entering my home and took extra care when delivering my mattress. Would highly recommend Dreams
8 november 2022
Omdöme utan inbjudan
Very good service
Very good service
Delivery boys were helpful and professional as were the people in store
No complaints at all
27 september 2022
Omdöme utan inbjudan
Very happy with the product!
Very happy with the product!! Very impressed with delivery service and their knowledge of the product. Gave me such simple and effective advice that was a massive help!! A+++
27 september 2022
Omdöme utan inbjudan
nothing beats trying out mattresses
nothing beats trying out mattresses. The mattress compatibility equipment was quick and well worth it. If you get poor sleep your whole life is affected! It was well worth the experience. It was fun too. The sales representative was informative but not pushy
10 september 2022
Omdöme utan inbjudan
We came to dreams because of an awful…
We came to dreams because of an awful experience with Bensons for Beds. The staff were amazing and we sorted a bed and mattress with ease! We also used the dream machine! They offered next week delivery which was amazing!
8 september 2022
Omdöme utan inbjudan
Great service lovely comfortable…
Great service lovely comfortable mattress. Delivery excellent.
19 augusti 2022
Omdöme utan inbjudan
Perfect solution
I was looking for a new mattress after having major surgery but discovered that's Dreams did not sell the particular make that I was looking for. However they were exceptionally helpful in finding one just as good. Witherspoon help of the bed tester machine we found the perfect solution
20 augusti 2022
Omdöme utan inbjudan
Great service
Really friendly and helpful staff. Salesman had great product knowledge, friendly attitude and just really helpful. We used the sleepmatch machine which came up with a mattress we were thinking of purchasing anyway, tried out different ones from the range and made our selection. We are really looking forward to our new mattress being delivered and hopefully a lot more comfortable sleep!
15 augusti 2022
Omdöme utan inbjudan
Julie was very helpful in guiding me…
Julie was very helpful in guiding me through my options resulting in the right bed & mattress for my needs. Delivery date was agreed and was advised the day to delivery of my time slot which they didn't disappoint with. Old bed taken and new assembled, now have perfect nights sleep, thank you.
12 augusti 2022
Omdöme utan inbjudan
Staff very helpful and knowledgable
Staff, Jon in particular, very helpful and knowledgable in explaining different types of mattress for different sleep postures. In addition they had no problem with the length of time we took just lying down and testing several mattresses over 2 days before we made our choice.
30 juli 2022
Omdöme utan inbjudan
Nice bed and mattress
Nice bed and mattress, very comfortable. The storage is very useful and works well. It feels good quality. Happy with our purchase
15 juli 2022
Omdöme utan inbjudan
Great in-shop advice resulting in the…
Great in-shop advice resulting in the perfect mattress for our needs, very happy.
15 juli 2022
Omdöme utan inbjudan
Great customer service
Great customer service, friendly without being too invasive. Good knowledge and approachable for advice. Good value and fast delivery as well 👍
3 juli 2022
Omdöme utan inbjudan
Dreams Store Ashford
Dreams Store Ashford
A really good shopping experience and served by a lovely guy who was very knowledgeable and patient. He ensured we got all the facts to make an informed purchase. Pleased we bought the extended insurance cover for piece of mind.
29 juni 2022
Omdöme utan inbjudan
From sales to delivery to customer…
From sales to delivery to customer service, Dreams have been very helpful
25 juni 2022
Omdöme utan inbjudan
Did exactly as promised.
Lots of choice, help to decide, straightforward delivery and comfortable bed - and got rid of the old one. May sound simple but plenty of bed stores just don't do customer service. See other reviews if you want to know which.
1 juni 2022
Omdöme utan inbjudan
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