We needed a new bed. Dreams had some great online reviews. We called out to Aintree shop. Very helpful staff. Manager was excellent. Gave us a variety of options, with differing costs. Bed delivere... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We purchased new bed and mattress after looking at many beds in store with the assistance of Lyndsey who was very professional and friendly. Before trying beds we used the sleep “test” and found what... Se mer
Honestly your service was excellent...we tried all the beds and pillows were given ...delivery arrived on time and with a smile...nothing was a problem ... I would recommend your company and have don... Se mer
Great customer service. Explained thoroughly about the product. Told them about the budget they gave us the great deal within our budget and full fill our expectations. Storage Manager and shop assis... Se mer
Företagsinformation
Skrivet av företaget
For nearly 40 years we’ve been helping the nation find a bed they love. Together with our wonderful Bed Factory in the West Midlands, over 2,000 Bed Experts at 208 stores nationwide, 11 delivery centres, plus our ‘Bedquarters’ team, we’ll make sure you have everything you need for a great night’s sleep.
Skrivet av företaget

- We have developed a really useful Help Centre, which should answer all FAQs, and navigate you seamlessly to the information you need. Whether you want to amend your order, report an issue or find out what to expect on the day of delivery, the Help Centre is not just at your fingertips but is a fast and effective tool for progressing an existing order or making a new one. You can even change your delivery date or pay an outstanding balance via the Manage My Order tab. Please visit www.dreams.co.uk/help for all your help options.
- Further Information
- In the unlikely event that you can’t find the answer at the Help Centre, our Customer Services team is on hand to assist, Monday to Saturday, 9am to 5pm. Please visit www.dreams.co.uk/help. Advisors are working tirelessly to give you all the support and help you need. If on rare occasions your wait to speak with an advisor is slightly longer than normal, please bear with us, or try our Call Back or Web Chat options. You can also contact us via Twitter, Facebook and Instagram.
Kontaktuppgifter
Unit 4A Aintree Racecourse Retail Park, L9 5AL, Aintree, Storbritannien
- 01514337167
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Best sleep ever.
From the start we had great customer support from Dan in Aintree who helped us pick what was likely to be our perfect bed and mattress. It wasn't cheap but we now know, with beds, you definitely get what you pay for. The delivery team couldn't have been more professional, everything explained and no hassle. Then came our first night in our new bed. Oh my days, the Tempur mattress just moulded to the shape of your body giving unbelievable support. The free Tempur pillows and duvet added to the experience, altogether giving my wife and I the best sleep ever....no aching hips or backs. We have just returned from a short break away and couldn't wait to be reunited with our bed. Thanks Dreams for everything.
The lady in the shop was excellent it…
The lady in the shop was excellent it was a very pleasant experience choosing our new bed. Connor snd his team who delivered and set up the bed wete vety polite quick and efficient
Excellent Experience in both Showroom and Delivery
Showroom was clean and well presented. The staff were very friendly, walking me through their recommendations for the perfect bed. The delivery men were also very professional, helping to move the bed in and set up the bed frame in no time at all!
Superb salesman
Superb salesman. Very knowledgeable and helpful and nothing was too much trouble.
Had a great experience at the Liverpool…
Had a great experience at the Liverpool Aintree store. The staff were friendly, knowledgeable and genuinely helpful without any pressure to buy. Refreshing customer service.
Very pleased with my new mattress…
Very pleased with my new mattress .Everything was good with buying my mattress
Great customer service on the phone &…
Great customer service on the phone & perfect bed.
Mattress purchase
Helpful assistant with good knowledge and did not pressurise us into making a purchase although we did
The 3 young gentleman who fitted the…
The 3 young gentleman who fitted the beds where a credit to there parents so well mannered and friendly.
Also can I just say the staff in your branch in aintree retail was unbelievably polite and friendly too .
Graham was superb from start finish also the lovely Liberty so so nice .
Thanks dreams brilliant
Good quality bed at a good price
Good quality bed at a good price. The staff in the store were very helpful.
I haven’t slept on it yet so I can’t…
I haven’t slept on it yet so I can’t give a review
Dreams were brilliant.
Ease to deal with from choosing the bed, through to delivery including assembly. Brilliant
Amazing staff at the Aintree store
Amazing staff at the Aintree store, very welcoming and friendly, all of them. Liberty went over & above and her customer service skills are exceptional. Providing a great experience in shopping for a bed that I will benefit from in many ways due to disabilities and a shortage of storage space. Who knew bed shopping was would be so difficult!!
But Liberty made the experience so much easier and a great experience. Well done to all the staff at Aintree, you are a credit to Dreams & thank you so much ☺️
Looked after as soon as we went in to…
Looked after as soon as we went in to the shop,couldn’t have been easier
Delivery was on time
They informed me in plenty of time that they were going to be delivering my mattress at a certain time and they were true to their promise
Mattress Purchase …
We were greeted by Lyndsey in the Aintree Liverpool store, we were asked if we wanted to go on the Sleepmatch feature which they now have in store which we did, Lyndsey explained the results to us and gave us pillows to try out the different mattresses that would suit us. We made are selection and sat down with Lyndsey to make our purchase and kindly offered us a drink, Lyndsey explained all our options to us and made our purchase an easy experience. Thank you Lyndsey for all your help.
Bed is wonderful
Bed is wonderful, very stylish and really comfortable. Installation team did a great job.
Very helpful staff helped us choose the…
Very helpful staff helped us choose the right mattress for our needs, really enjoyable experience
Dan in dreams knows his stuff!
The person"Dan" in the show room listend. So when it come to helping us find a mattress in the minefield of mattresses we were delighted to find someone who knew his stuff.
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