Unethical business practices. I paid $580 for a cruise, got a confirmation, and then a representative named Denis called me to demand $200 more because of a 'system error.' They take your money instan... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Wir hatten das Dreamlines Package 3.4.26 3 Tage Rom und Kreuzfahrt Mittelmeer Princess Saphite gebucht. Wir können von ähnlichen Angeboten nur abraten. Nachdem unser Flug bis zum Abreisetag etwa 5 ma... Se mer
Nicko Cruises Flusskreuzfahrtschiff Celina. Reise auf der Donau. Dreckige Fenster. Abgelassenes Wasser stinkt. Aussicht durch angedockte Schiffe meistens nicht möglich. Leiter ist sehr arrogant. T... Se mer
Wir haben eine 14 tägige Kreuzfahrt auf der Aida mit Dreamline gemacht.Unser Gepäck war die ganze Kreuzfahrt nicht da und niemand hat sich gekümmert oder sich bei uns gemeldet. Trotz vieler E-Mail gab... Se mer
Företagsinformation
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Take advantage of a great selection of ocean and river cruises from the world’s most trusted cruise lines with Dreamlines. Our experienced cruise specialists will provide you with personalized advice, creating a tailored cruise vacation to suit your needs and budget. In addition, our website provides detailed, up-to-date information about all major cruise lines and their ships, extensive destinations overviews, pictures, itineraries and more. Dreamlines offers great service all at competitive prices!
Kontaktuppgifter
600 Corporate Drive - Suite 240, 33334, Fort Lauderdale, USA
- +1-888-403-1425
- www.dreamlines.com
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229 omdömen
Ingen aktuell inbjudningshistorik
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Excellent service from your…dreamlines
Excellent service from your representative, Angela Wong. Very patient and thorough and knowledgeable.
7 november 2018
Omdöme utan inbjudan
Michelle was very knowledgeable and…
Michelle was very knowledgeable and helpful in my booking.
7 november 2018
Omdöme utan inbjudan
Haven't sailed yet but heard great…things
Haven't sailed yet but heard great things
7 november 2018
Omdöme utan inbjudan
Michelle Lavy was gr8!
Michelle Lavy was gr8!! We have never bn on a cruise before,she did so well working with me&all my questions..I asked her to call me back&she did..I finally made a choice&she did so well working&explaining things for me..truly helped me alot!!
6 november 2018
Omdöme utan inbjudan
Very good
Very good. The lady that worked with me did everything in her power to get the best deal out there at the time. Many thanks to Gueslyne ask for her she was awesome.
6 november 2018
Omdöme utan inbjudan
First time using Dreamlines
First time using Dreamlines. Happy so far
5 november 2018
Omdöme utan inbjudan
Wonderful experience with Sandy
Wonderful experience with Sandy. She was very personable, professional and polite. Will definitely trust her with our next cruise.
3 november 2018
Omdöme utan inbjudan
Michelle Levy was excellent
Michelle Levy was excellent, super helpful and key that we have chosen this Cruise, many thanks!
3 november 2018
Omdöme utan inbjudan
My personal cruise consultant was…
My personal cruise consultant was professional and very helpful
2 november 2018
Omdöme utan inbjudan
our agent Lori was awesome in making…
our agent Lori was awesome in making all of our reservations. there are over 20 of us going. I was having alot of trouble getting everybody together but -Lori took control making it easy to do business and getting us such a great rate. even managed to get us a drink package ard spending credit and everybody was super excited about this! I will always book with her in the future!
2 november 2018
Omdöme utan inbjudan
Prompt
Prompt, detailed agent helped me. I am very pleased with Dreamlines.
2 november 2018
Omdöme utan inbjudan
Amazing First Experience!
Darlene S. has been such a blessing to work with. She has been nothing but attentive, responsive and really strived to provide a lot of info, so as a consumer, you feel you are making sound educated decisions for travel with confidence. I mentioned it was important make this a great experience my husband, since it was his first cruise (so we can cruise more in the future!!), while for me it was about value. Darlene was sensitive to both our needs. I can confidently say I will be using Dreamlines and Darlene in the future!!! Thank you for an exceptional experience.
1 november 2018
Omdöme utan inbjudan
The best services!
The best services!
The customer service helped me in a few minutes to book a cruise on the same ship level to stay close with my friends during vacation.
1 november 2018
Omdöme utan inbjudan
Almost 5
I would have given Lori a 5 star except she did not go over flight plan with me and the one she booked was not acceptable to me.
1 november 2018
Omdöme utan inbjudan
Svar från Dreamlines
Joann,
Thank you for taking the time to provide your honest feedback. We have used your comments to better train our agents to ensure that all information is reviewed with our valued customers. It is always our intention to provide our legendary Dreamlines 5-Star service and in this case we came up short. Know that we are here to continue to serve you ensuring that you have an outstanding cruise vacation.
Appreciate your time and warm regards,
The Dreamlines Team
Ruben is outstanding
Ruben is outstanding! He is very responsive, professional, and makes the experience a pleasure.
1 november 2018
Omdöme utan inbjudan
Great service!
From the day that I first contacted our travel consultant it's been an awesome experience. She constantly keeps in contact and keeps me updated. She is fantastic with bookkeeping, etc, making our vacation planning a breeze!
1 november 2018
Omdöme utan inbjudan
Great service and help
Great service and help. There was a slight issue with the price shown online and what was actually being charged but it was taken care of in timely manner and i was compensated for the inconvenience. Any and all questions i have given there was a knowledgeable answer for. Very happy thus far with my experience over the phone. Am awaiting the cruise now. Cant wait for that experience
31 oktober 2018
Omdöme utan inbjudan
Svar från Dreamlines
Dear Xavian,
Thank you for your note and for expressing your concerns regarding price. Our pricing is provided by our cruise line partners. While our website is updated regularly, in this case, the cruise line increased the fare and the increase was yet to be reflected. Prices are subject to change until deposited. We also offer a best price guarantee to ensure that each customer receives great value each and every time.
We are happy that this issue was immediately resolved to your complete satisfaction as customer experience is VERY important to us. Each of our cruise consultants are focused on a GREAT customer experience. It is always our intent to provide a 5-Star experience and hope that you are now satisfied.
Thank you,
The Dreamlines Team
thank you thank you I will get back…
thank you thank you I will get back with you soon
30 oktober 2018
Omdöme utan inbjudan
Friendly and really helpful !
30 oktober 2018
Omdöme utan inbjudan
Ruben was very helpful!
29 oktober 2018
Omdöme utan inbjudan
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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