The building was modern and very well-equipped! The staff was really attentive to our needs and always ready to help. The only major thing that bothered me was the amount of maintenance work done th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I can‘t find my delivery，eventhough the picture by delivery man which truly sent to the reception
Företaget har svarat
Everything is good, the room is comfortable, the facilities are very complete and all the staff are friendly.
Företaget har svarat
Don’t waste your year selecting the awful accommodation like this
Företaget har svarat
Företagsinformation
Skrivet av företaget
Stylish, purpose-built student homes designed with you in mind. From move-in support to on-site maintenance, we’re here to make your uni life easy, safe, and memorable. We build and manage our spaces -so every detail works for you.
Kontaktuppgifter
1 Bond Street, Coventry, CV1 4FQ, Coventry, United Kingdom, Storbritannien
- +4402476633188
4,0
Bra
10 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Downing Students - Coventry - City Village
Thanks so much for your kind review!
I can‘t find my delivery
I can‘t find my delivery，eventhough the picture by delivery man which truly sent to the reception
4 oktober 2025
Svar från Downing Students - Coventry - City Village
Hello Lili, thank you for your review. We take all feedback seriously and would like to investigate further. We can’t connect your name to any existing bookings at City Village. Please come and see us at reception so we can get some more information.
Svar från Downing Students - Coventry - City Village
Hi Yiwen, thanks for your review! We're really glad you enjoyed your experience with Downing Students.
The Downing Students Team
Experience
Very pleasent environment with lovelyahd helpful staff and abundance of opportunities on where to spend time in the facility. Easy to communicate and agree, fast application processing and flexibility.
11 augusti 2025
Svar från Downing Students - Coventry - City Village
Hi Victor
We're delighted to hear you've had such a positive experience at City Village. It’s great to know our team has made you feel welcome and that you’re enjoying the spaces and opportunities around the building.
We’re especially pleased that the application process felt smooth and flexible- that’s exactly what we aim for.
If there’s ever anything you need, we’re always here to help!
City Village Team, Downing Students
Quick response to any reported…
Quick response to any reported maintenance, 24-hr printer which is very convenient
11 augusti 2025
Svar från Downing Students - Coventry - City Village
Hi Chenxing, Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed your accommodation and found the gym, kitchen, and flat size to your satisfaction. It's also great to know that our maintenance team was responsive and that you appreciated the events and community atmosphere we strive to create.
Your kind words about our staff mean a lot to us-we’ll be sure to pass them on to the team. We're always looking for ways to enhance the resident experience, so your feedback is truly valued.
If there’s anything we can do to support you further, please don’t hesitate to reach out.
Everything is good
Everything is good, the room is comfortable, the facilities are very complete and all the staff are friendly.
4 augusti 2025
Svar från Downing Students - Coventry - City Village
Hi Zhe, We’re really glad to hear you had a great experience staying at City Village. It’s always rewarding to know our team and facilities helped make your time with us enjoyable.
We appreciate you taking the time to share your feedback- it means a lot to us!
City Village, Downing Students Team
Svar från Downing Students - Coventry - City Village
Hi Q,
Thank you for your feedback. We're really sorry to hear that your experience didn’t meet expectations. We understand how important it is to feel comfortable and supported in your accommodation, and we regret that this wasn’t the case for you.
Please know that we’re taking your concerns seriously and reviewing what happened to ensure improvements are made. If you’re open to it, we’d welcome the chance to speak with you directly and offer support where we can.
The Downing Students Team
Lovely accommodation
Lovely accommodation, everything is perfect. Staff are very friendly and nice too.
4 augusti 2025
Svar från Downing Students - Coventry - City Village
Hi Honghui,
Thank you for your kind feedback. We're so pleased to hear you're enjoying your time at City Village and that everything has been meeting your expectations.
It’s great to hear that our team has made a positive impression- we’re always here to support you and make your stay as comfortable as possible.
If there's anything you ever need, please don’t hesitate to reach out.
City Village Team
An overall good experience despite the maintenance work noise
The building was modern and very well-equipped! The staff was really attentive to our needs and always ready to help.
The only major thing that bothered me was the amount of maintenance work done throughout the year, especially from September to December 2024: I would always be woken up by drilling sounds at around 8 during weekdays.
21 september 2024
Svar från Downing Students - Coventry - City Village
Hi Nino,
Thank you for sharing your experience. We're really pleased to hear you enjoyed the building and felt supported by our team throughout your stay.
We’re truly sorry the maintenance noise affected your mornings. While the work was necessary to keep the building in top condition, we understand how disruptive it can be and appreciate your patience during that time.
Your feedback is incredibly valuable, and we’re working on ways to better manage future maintenance to minimise the impact on residents.
Thanks again for your kind words- we hope to welcome you back soon!
Svar från Downing Students - Coventry - City Village
Hi Yijia, thank you for your positive feedback, we are glad to hear you had a great experience staying at City Village. It’s always rewarding to know our team and facilities helped make your time with us enjoyable.
We appreciate you taking the time to share your feedback- it means a lot to us!
City Village team
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