Have previously ordered from this company and they are extremely prompt in sending out items. Extremely pleased with both purchase and delivery
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was looking for some door stops & came across Dortech on a web search. Theirs were much better than anywhere else, they also arrived quickly & well packaged & have served their purpose perfectly. Si... Se mer
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Great price and quality and good dated Sikalastic 710 mastic, way cheaper than an online auction website. Used it to fit new heiki rooflights to our motorhome.
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Great service from Dortech. My recent order was delayed due to supply chain issues , however Kimberley from Dortech customer services advised me of the issues and was able to advise a revised deliver... Se mer
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Företagsinformation
- Byggnadsmaterial
- Byggvaruhus
- Leverantör av byggnadsmaterial
- Dörrleverantör
- Leverantör av brandskyddsutrustning
- Verktygsbutik
Om Dortech Direct
Skrivet av företaget
Dortech Direct Ltd
A leading supplier of high-quality construction materials, specializing in glazing, sealing, and maintenance products for the building and architectural industry.
Our Product Range
- Silicone Sealants & Adhesives – High-performance sealing and bonding solutions from Dow Corning, Sika, and Illbruck.
- Membranes & Insulation Barriers – Advanced air and moisture barrier systems.
- Glass Lifting Equipment – Vacuum lifters, suction cups, and lifting frames.
- Glazing Tools & Accessories – Tools, gaskets, tapes, and setting blocks.
- Glass Balustrade Systems – Frameless balustrades for architectural projects.
- Window Cleaning & Maintenance Equipment – Squeegees, scrapers, and water-fed pole systems.
- Fire Safety & Security Solutions – Fire-rated glazing products and security materials.
- Construction Chemicals & Coatings – Adhesives, primers, and protective coatings.
Why Choose Dortech Direct?
- ✔ Industry Expertise & Innovation – Over 30 years of experience in architectural glazing.
- ✔ Premium Quality Products – Stocking materials from leading manufacturers.
- ✔ Fast & Reliable UK-Wide Delivery – Next-day delivery on many products.
- ✔ Competitive Pricing & Cost Savings – Direct partnerships with manufacturers.
- ✔ Dedicated Customer Support & Expert Advice – Glazing specialists available.
- ✔ Sustainability Commitment – Promoting eco-friendly construction solutions.
Who We Serve
- 🏗 Glazing Contractors & Installers – Sealants, adhesives, and glazing tools.
- 🏠 Architects & Specifiers – Glass systems and architectural solutions.
- 🔧 Builders & Construction Professionals – Premium materials for projects.
- 🏡 DIY Enthusiasts & Homeowners – Professional-grade home improvement products.
Our Mission
We aim to supply high-quality, reliable, and cost-effective materials that enhance project efficiency and performance, with exceptional service and technical expertise.
Contact Us
📍 Head Office:
Dortech Direct Ltd, Unit 14, Old Fieldhouse Lane, Huddersfield, West Yorkshire, HD2 1FA, UK
📞 Customer Support: 0330 128 12 12
📧 Email: sales@dortechdirect.co.uk
🌐 Website: www.dortechdirect.co.uk
Elevate Your Construction Projects with Dortech Direct's Premium Building Materials
Skrivet av företaget
- Your Trusted Partner for High-Quality Construction Supplies
- At Dortech Direct Ltd, we specialize in providing top-tier construction materials to builders, contractors, and DIY enthusiasts across the UK. Our extensive product range includes: Partner with Dortech Direct Ltd for all your construction material needs and experience the difference that quality and service can make.
Kontaktuppgifter
Dortech Direct, HD2 1FA, Huddersfield, Storbritannien
- 0330 1281212
- sales@dortechdirect.co.uk
- www.dortechdirect.co.uk
4,6
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I waited a very long time for my order
I waited a very long time for my order. The sealant jars were not in good condition, scratched and dented.
24 april 2026
Svar från Dortech Direct
We’re sorry to hear that you experienced a delay with your order and that the sealant jars did not arrive in the condition expected.
If there are ever any issues with an order, we always encourage customers to contact us directly so we can investigate and work towards a resolution. Unfortunately, without being made aware of the problem, we are unable to help or put things right.
Advertised product at a low price but wouldn't honour it even though product was in stock and no suggestion that the price advertised was a mistake.
Dortech advertised a product I needed in stock at a low price, order was placed & paid for with courier delivery, then 4 days later (!) Dortech cancelled order with reason given 'due to severe price increases we are unable to supply'. The same product is now on sale at a significantly higher price, but they wouldn't honour the original advertised price.
No suggestion they made a mistake with the original price, so going to report to trading standards for misleading advertising.
Steer well clear of this store if you want a product delivered in a timely fashion at the advertised price, especially if the price advertised is significantly lower than the competition.
27 april 2026
Omdöme utan inbjudan
Svar från Dortech Direct
We’re sorry that you’re unhappy with your experience. As previously explained via email, due to a sudden and significant increase in supplier pricing, we were unable to fulfil your order at the originally listed price. As a result, your order was cancelled and a full refund was issued promptly.
While the product is now available on our website at an updated price, this reflects the revised cost from our supplier. We appreciate this may be frustrating; however, as outlined in our Terms and Conditions, we reserve the right to cancel orders where pricing or supply issues arise.
This matter has been fully addressed, and the refund has been completed.
very simple site to use and good service
21 april 2026
Svar från Dortech Direct
Thank you for your review! We’re glad you found the website easy to use and were happy with the service provided.
Very helpful on the phone …
Very helpful on the phone and the items arrived promptly. Thank you!
9 april 2026
Svar från Dortech Direct
Thank you for your kind words! We’re pleased our team could assist you and that your items arrived promptly.
Svar från Dortech Direct
Thank you for your feedback! We’re pleased you were happy with the product, pricing and delivery service.
James R is an asset!
James R was brilliant, dedicated in helping, whilst very friendly and professional! Speedy response in helping me with a difficult customer! 5✨ James! Thank you!
27 april 2026
Omdöme utan inbjudan
Svar från Dortech Direct
Thank you for the amazing review! We’ll be sure to pass your kind comments on to James R. We’re delighted he was able to assist you in a friendly and professional manner.
Good!
Absolutely spot on! Ordered material and it arrived the day after!! Can't fault these guys one bit. Helpful from start to finish. Regular communication throughout the order process. If you have the good fortune of dealing with Kimberley in customer services then I think you will agree that she is like a ray of sunshine on an otherwise cloudy day. Onwards and upwards Dortech Direct!!
27 april 2026
Svar från Dortech Direct
We’re concerned to read your comments, as they do not reflect our records. Your order was placed on 1st April and was delivered the following day on 2nd April, well within the stated timeframe. Proof of delivery has also been provided to you directly.
Based on this, we are unclear as to the basis of your claim that the order was outstanding for 19 days. If there has been any confusion or you believe this relates to a different order, please contact us directly so we can clarify this for you.
Very poorly packaged spaghetti
Very poorly packaged so multiple rolls of foam tape loose in box had unraveled in to a spaghetti mess.
Frustrating when you have a job to get on with!
15 april 2026
Svar från Dortech Direct
We’re sorry to hear about the condition your order arrived in. As discussed via email, this has been raised with our dispatch team and is currently under review to understand what went wrong and prevent it happening again.
We appreciate you bringing this to our attention and apologise for the inconvenience caused.
Quick delivery
Quick delivery
And we're cheaper than buying straight from the manufacture
14 april 2026
Svar från Dortech Direct
Thank you for your review! We’re pleased you were happy with the quick delivery and competitive pricing.
Svar från Dortech Direct
Thank you for your feedback! We’re glad your order arrived safely and well packaged.
Very good suction cup but bigger than I…
Very good suction cup but bigger than I expected
14 april 2026
Svar från Dortech Direct
Thank you for your review! We’re pleased to hear you’re happy with the suction cup, even if it was a little larger than expected.
Svar från Dortech Direct
Thank you for your review! We’re pleased everything was sorted for you.
Excellent product and service.
13 april 2026
Svar från Dortech Direct
Thank you for your kind feedback! We’re delighted you were happy with both the product and service.
Svar från Dortech Direct
We believe this review relates to the product rather than the service provided. As this review has been left under our service performance, we would like to clarify that we are always happy to assist with any product-related concerns directly and would encourage you to contact us so we can help resolve any issues.
Metolux Metoset
Ordered Metolux metoset as it had good reviews and feedback online.
Very easy to use and work with and has filled the cracks in our wall.
Delivery was very quick.
24 mars 2026
Svar från Dortech Direct
Thank you for your detailed review! We’re pleased to hear the Metolux Metoset worked well for your project and that you were happy with the quick delivery.
Great
Updated from 1* to 5* as I reviewed the wrong company!
These guys were actually great - much cheaper than anywhere else.
24 mars 2026
Svar från Dortech Direct
Thank you so much for updating your review and for the kind 5★ rating!
We really appreciate you taking the time to correct this, and we’re glad to hear you found us great value and a better option than elsewhere. Your support means a lot to us, and we’re pleased we could deliver a positive experience for you.
UPVC Cleaner
I bought this spray which was advertised as a cleaner for upvc. It was in fact a silicon spray to aid sliding doors and windows but had no effect on upvc. Probably fine for its intended purpose but useless as a cleaner.
24 mars 2026
Svar från Dortech Direct
Thank you for your review.
We’ve checked the order details and can confirm that the item purchased was **Dortech Direct Silicone Lubricant Spray – 500ml**. This product is specifically designed and advertised as a lubricant, not a cleaner spray.
If you were intending to purchase a cleaning product, it’s possible there may have been some confusion at the time of ordering. We’re always happy to help clarify product uses before purchase to ensure you get exactly what you need.
If you’d like assistance selecting a suitable cleaner or resolving this further, please feel free to get in touch with us directly.
Superb company
Superb company to do business with they keep you informed from point of order to delivery of goods.
9 april 2026
Svar från Dortech Direct
Thank you for your wonderful 5★ review! We’re really pleased to hear you were happy with the service and that we kept you updated throughout your order. We truly appreciate your support and hope to work with you again soon.
Great price and products fantastic…
Great price and products fantastic service
Fast delivery great comms
RECOMMENDED. 5☆
8 april 2026
Svar från Dortech Direct
Thank you for your fantastic feedback and 5★ rating! We’re glad you’re happy with the pricing, products, fast delivery, and communication. Your recommendation means a lot to us, and we look forward to serving you again in the future.
Good price and well packed product
Good price and well packed product - just what I needed. Slightly let down with delivery date - had not arrived 5 days after the date. So I rang up and the procust appeares two days later. Maybe order mislaid temporarily or you have been super busy. No probs either way. Will come first to you in future.Best wishes. Peter
20 mars 2026
Svar från Dortech Direct
Thank you very much for your kind review and for taking the time to share your experience.
We’re really pleased to hear that you were happy with the price and packaging, and that the product met your needs. That said, I’m sorry the delivery didn’t arrive as expected and that you had to get in touch to prompt an update. We understand how important timely delivery is, and we’re working to ensure delays like this are minimised and communicated more clearly.
We appreciate your understanding and your generous comments despite the delay it means a great deal to us. We look forward to serving you again in the future and will do our best to make your next experience seamless from start to finish.
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