So disappointing …… I have had Dorset Cereals Gloriously Nutty for years, considering it to be a proper quality product, living up to its name, with identifiable nuts in every spoonful! It was undoub... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
So disappointing …… I have had Dorset Cereals Gloriously Nutty for years, considering it to be a proper quality product, living up to its name, with identifiable nuts in every spoonful! It was undoub... Se mer
Företaget har svarat
I've bought Dorset Muesli for something like 10 to 15 years. I understand Jordans, who own Dorset Cereals, have changed their product line up and their recipes. There appears to be a distinct change i... Se mer
Företaget har svarat
Having loved Dorset Cereal for years, the recent drop in quality is staggering. Where did all the fruit and nuts go? I would have gladly paid more for the original recipe, but now it’s no better tha... Se mer
Företaget har svarat
Another marketing ‘genius’ seems to have arrived at Dorset Cereals and pitched for the job in the basis that customers are too stupid to notice a 100g reduction (600 to 500) in weight combined wit... Se mer
Företaget har svarat
dorset cereals are a team of cereal lovers that produce a range of mueslis and granolas. We're proud to be from Dorset, a place that has inspired the taste, texture and flavour of our products.
Storbritannien
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 73 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
What's happened to Tasty Toasted Spelt? Spelt has gone. Tasty is still in the title, but sadly not in the box. Cheaper ingredients, far less exciting to eat. What a shame. As a long time fan I approach the rest of the range with fear - I hope Dorset haven't messed up any of the other boxes.

Svar från dorset cereals
I don’t normally write reviews but after trying the ‘new and improved’ simply delicious muesli I have to complain about the awful concoction that Dorset Cereals have come up with. Having eaten and enjoyed the ‘old’ recipe for the last 8 or 9 years, the new replacement is bland and tasteless but same price with less in the box! Dorset Cereals used to be the exception in the muesli section with superior fruit, nut and cereal combination but now seem to be made from the cheapest low quality ingredients available. Quite honestly not pleasant to eat at all - sorry Dorset Cereals but another loyal customer gone, bye!

Svar från dorset cereals
Just checked Dorset Fantastically Fruity Muesli with my Simply fruity Muesli which I have been buying for decades especially when in offer @£2.75. the weight has reduced from 630g to 500g, fruit has been reduced by about 10 percent and priced at £4.50. same size box!They think I'm stupid!

Svar från dorset cereals
Oh dear what has happened!
We are a long term lover of the Dorset muesli fruity ,but what has happened , no taste in the oats,now crunchy not much fruit not sweet taste no more ,why change the ingredients it like a very cheap version in the ingredients but a dear price

Svar från dorset cereals
I've been a Gloriously Nutty addict for ten years but it's all gone terribly wrong. Perhaps they didn't put "New Recipe" on the box in the hope nobody would notice. But ... Heavy on wheat and oats, light on nuts and fruit. Really it's a different product entirely but with the same name. Ahh thanks for the good times Dorset Cereals we've had a long and joyous run but you are no longer making me happy, yes you're fulfilling basic obligations but I want more than that, it's time for me to venture to pastures new.
yet again, the weight of the muesli is reduced, from 650g to 500g, same price, same box to give the impression it's the same. Getting too expensive, last time I buy it.

Svar från dorset cereals
I’ve been a committed fan of the Fantastically Fruity Muesli for many years but they’ve recently changed the formula with less fruit, more grain crunch (they are toasting it?) and less distinctive fruit added. It is no longer fantastic or fruity.
And, they've reduced the package from 600g to 500g for the same price - a 17% price increase!
I’m annoyed as I really liked the old version and will have to find something else now.

Svar från dorset cereals
I am so upset with the change to the blue, Simply Muesli. The shrinkflation from 650g to 500g is bad enough - so cheeky to keep the box size exactly the same. But I would have put up with that if you hadn't completely wrecked the ingredients too. The taste is totally different, but worse than that, the texture is ruined too. I have been eating this for 10 years plus and am gutted to have find a replacement.
And your website isn't operational so I can't email you directly, hence needing to come and vent here!

Svar från dorset cereals
No nuts in simply nutty muesli, it is packed with chopped dates - which I dislike!

Svar från dorset cereals
What has Doreste Cereals done to its once-lovely Simply Fruity muesli? The ingredients have changed radically with the introduction of something that resembles burned cornflakes and far less oats. Too crunchy by far. And while the packet has been redesigned in that irritatingly ‘more modern’ way, don’t be fooled by appearances, as inside the you get a lot less cereal now, 500gm versus the previous 630gm – for which you also pay a much higher price. I’m currently looking for a different manufacturer of a decent muesli. The good days are gone.

Svar från dorset cereals
The blue muesli which used to be 650 gr is now 500 but the price remained the same. Impressive shrinkage

Svar från dorset cereals
I used to buy the granola back in 2011 and was happy to pay each week for the cereal, but now the quality of cereals is abysmal. It’s truly trash; the honey granola, amongst other things, has no clusters. The nutty granola has no nuts! If you do come across an almond you run the risk of cracking your tooth.

Svar från dorset cereals
They also make Jordans, and this is the last packet I will buy. It also explains why I see them stacked up in warehouses where discounters buy foods going out of date. You can't eat the almonds; they are so hard you have to pluck them out. The quality is very poor; they must be going out of business soon. I'm not fastidious. And I can't imagine I am the only one who knows when they are being presented with low-grade foodstuff. I bought them because of the reputation they once had; I bought 3 packs on 3 separate occasions in case it was a case of bad luck. But no, definitely inferior rubbish!

Svar från dorset cereals
I found a foreign object in my muesli, and after contacting Dorset Cereals and sending it off for investigation, they confirmed it was "several hairs embedded in a piece of chopped date". They sent a paltry £8 Dorset Cereals voucher, even though I asked them not to bother, then proceeded to ignore all further emails from me.
Absolutely appalling customer service and I will NOT be buying from this brand again.

Svar från dorset cereals
I found a foreign object - a twig - in my mouth whilst eating meusli. I sent a letter to Dorset Cereals on 31 July 2025, enclosing the twig. I didn't get a reply. So I sent an email to pleasetellus email on 19 August. Again, I didn't get a reply. So I sent a follow-up email on 8 September. Again, no reply. I found this Trustpilot website with an address of JDRConsumercare email and send an email on 24 September. Again - no reply. So, 4 failures to get a reply are despite the "friendly" message on their website of "We love to hear from you and we love to answer your questions or queries" and "a member of our friendly care team will take care of your request". So I'm getting increasingly annoyed and planning next steps.
This is second time with foreign material experience with Dorset Cereals. This time 4mmx2mm hard material in Simply Nutty BB 2025 SE 17 4261R 21:44. I would no longer trust this brand due to safety. I am a consumer in Canada, in normal case recall of product might be required.

Svar från dorset cereals
My husband found a large lump of hard black plastic in the Berries and Cherries muesli. Luckily he didn't break a tooth!
I sent it to them, and they said they would investigate. Finally got a reply, basically denying it was their fault:
"it has no relation to any equipment or machinery we use"
and:
"we are confident that it did not originate from within our facilities"
So how did it get into the sealed packet??
Said they'd send a voucher as a "gesture of good will".
No point, as I will never buy this brand again!
Be careful if you eat this product.
Absolutely horrified to have been eating my nutty muesli and come across a sharp piece of black plastic which if swallowed would have caused harm, awaiting response from Dorset Cereals...
Sad really because I was actually enjoying the muesli...

Svar från dorset cereals
Chocolate Cherry Granola, is no longer granola.
I've been buying this for years, so was happy to see it on offer in Waitrose.
It's almost unrecognisable now. The discount must be a way to curry favour, due to the recipe change.
One mouthful had actual straw in it!

Svar från dorset cereals
Noticed the zingy berry box on shelf mmm looks nice one of the more expensive brands on shelf
I felt lots of hard bits noticed warning on box that despite there quality control hard bits can get through so take care
Guess what chipped tooth on hard bit cost me £195 to repair .. Disgusting this should carry a big warning like a cigarette packet lets see what response I get from them and Sainsbury’s

Svar från dorset cereals
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.