The booking service is easy and you get notifications for when the engineer is expected. Our engineer was the same as last year, a really nice man who was clearly very knowledgeable about the type o... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Just signed up with Domestic Appliance Guard for their plumbing & electrics plan. Their price was outstanding compared to our current provider who has been excellent at delivering their plan, however... Se mer
Företaget har svarat
Engineer arrived at my property early in the morning and text to tell me of his imminent arrival. On the flip side I unfortunately had to complain about the lack of communication regarding date of se... Se mer
Really happy with the service I received. From the initial contact through to the completion of the work, everything was handled professionally and efficiently. The staff were polite, friendly and cle... Se mer
Företaget har svarat
Företagsinformation
- Service av vitvaror och hushållsapparater
- Dräneringstjänster
- Leverantör av vattenkokare
- Skadedjursbekämpning
- Värmeteknik
Skrivet av företaget
Domestic Appliance Guard provides comprehensive and cost-effective cover for your boiler, heating and domestic appliances. We are committed to delivering great value home care plans, speedy claims and with customer service to match.
Kontaktuppgifter
Domestic Appliance Guard, 4a Porchester Place, BH8 8JS, Bournemouth, Storbritannien
- 0800 652 7111
- support@domesticapplianceguard.com
- www.domesticapplianceguard.com
Peace of mind when it matters most
4,5
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 96 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från Domestic Appliance Guard
Thank you for your review! We're really pleased to hear you were happy with the service you received. We appreciate your support.
Kind regards,
The Domestic Appliance Guard Team
For years I was being over-charged by Domestic & General, and didn't realise until I got a quote from you - it was less than half the monthly cost.
I found it easy to cover all my appliances with you.
10 september 2026
Svar från Domestic Appliance Guard
Thank you for your review! We're delighted to hear you found it easy to arrange cover for all your appliances. We really appreciate you choosing Domestic Appliance Guard and your kind feedback.
Kind regards,
The Domestic Appliance Guard Team
The engineer informed before hand about…
The engineer informed before hand about his arrival time and arrived on time.
He carried out his work as required.
17 september 2026
Omdöme utan inbjudan
Svar från Domestic Appliance Guard
Thank you for your review! We're pleased to hear the engineer kept you informed of his arrival, arrived on time, and carried out the work as expected. We appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
The price for 2 brand new items where…
The price for 2 brand new items where high but guy i spoke to was really nice
14 september 2026
Svar från Domestic Appliance Guard
Thank you for your feedback. We're sorry to hear you felt the price was higher than expected, but we're really pleased to hear you had a positive experience with our team member. We appreciate you taking the time to leave a review.
Kind regards,
The Domestic Appliance Guard Team
Spot on fixed my dryer with in 15mins
Spot on fixed my dryer with in 15mins. Thank you
17 september 2026
Svar från Domestic Appliance Guard
Thank you for your great review! We're delighted to hear your dryer was repaired so quickly. We'll be sure to pass your kind comments on to the engineer.
Kind regards,
The Domestic Appliance Guard Team
Just to get sorted easily and quickly…
Just to get sorted easily and quickly by sales person.
14 september 2026
Svar från Domestic Appliance Guard
Thank you for your review! We're pleased to hear everything was sorted quickly and easily. We appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
Svar från Domestic Appliance Guard
Thank you for your kind review! We're delighted to hear you received excellent service. We really appreciate your support.
Kind regards,
The Domestic Appliance Guard Team
Quick communication with clear explanation
Quick communication by Luke by email and phone.
No pressure for buying the policy but helpful.
Able to provide other quotes very quickly
Documents sent through quickly after purchase.
17 september 2026
Omdöme utan inbjudan
Svar från Domestic Appliance Guard
Thank you for your lovely review! We're delighted to hear Luke was helpful, kept in touch throughout, and made the process straightforward with no pressure. We'll be sure to pass your kind comments on to him.
Kind regards,
The Domestic Appliance Guard Team
Svar från Domestic Appliance Guard
Thank you for your review! We're pleased to hear you had a positive experience. We really appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
Easy to access
Quick and easy to set up. Haven't needed to use the cover yet so unable to comment on that part yet.
8 september 2026
Svar från Domestic Appliance Guard
Thank you for your review! We're pleased to hear you found the setup process quick and easy. We hope, should you ever need to use your cover, you'll receive the same great service.
Kind regards,
The Domestic Appliance Guard Team
The boiler service booked
The boiler service booked, nobody turned up! After receiving numerous emails & text reminding me, also staying in all day as the only time I was given was 8am-6pm. When someone did eventually come the following week the actual service was ok.
8 september 2026
Omdöme utan inbjudan
Svar från Domestic Appliance Guard
Thank you for your feedback. We're very sorry that your original boiler service appointment was missed and understand how frustrating it must have been after setting aside the day. We're pleased to hear the service itself went well once the visit was rearranged, and we'll use your comments to help improve our service going forward.
Kind regards,
The Domestic Appliance Guard Team
Very important to be able to speak with…
Very important to be able to speak with a knowledgeable human being. got what I required with ease.
15 september 2026
Svar från Domestic Appliance Guard
Thank you for your kind review! We're delighted to hear you found our team knowledgeable and that speaking to someone made the process easy. We're pleased we could help.
Kind regards,
The Domestic Appliance Guard Team
Svar från Domestic Appliance Guard
Thank you for your review! We're pleased to hear the engineer arrived on time and provided a friendly, pleasant service. We really appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
Got call from engineer saying he would…
Got call from engineer saying he would be here at 11ish, and he arrived at 11. He was friendly, well mannered. Very clean worker.
Would recommend 110% this company
16 september 2026
Omdöme utan inbjudan
Svar från Domestic Appliance Guard
Thank you for your review! We're delighted to hear arranging your boiler cover was quick and easy. We appreciate your feedback and thank you for choosing Domestic Appliance Guard.
Kind regards,
The Domestic Appliance Guard Team
You were very helpful trough the whole…
You were very helpful trough the whole process
16 september 2026
Svar från Domestic Appliance Guard
Thank you for your kind review! We're delighted to hear you found us helpful throughout the whole process. We really appreciate your feedback.
Kind regards,
The Domestic Appliance Guard Team
Boiler Service
He phoned to say he would be with us between 11 and 1 but did not arrive until 3.30! Very quick and efficient when he arrived.
15 september 2026
Omdöme utan inbjudan
Svar från Domestic Appliance Guard
Thank you for your review. We apologise that the engineer arrived later than the time originally advised. We're pleased to hear, however, that once he arrived the work was completed quickly and efficiently. Thank you for your understanding and your valuable feedback.
Kind regards,
The Domestic Appliance Guard Team
GEORGE THE CUSTOMER SERVICE …
GEORGE THE CUSTOMER SERVICE ADVISOR
AT DOMESTIC AND GENERAL WAS EXCELLENT
VERY VERY POLITE AND UNDERSTOOD MY
REQUIREMENTS TO COVER MY APPLIANCE
AND I WAS GIVEN A VERY VERY COMPETIVE
QUOTE WHICH I WAS HAPPY WITH THEN
DECIDED TO PROCEED WITH THE QUOTE
GEORGE WAS VERY VERY HELPFULL AND FULLY UNDERSTOOD MY REQUIREMENTS TO HAVE MY FRIDGE FREEZER COVERED ON DOMESTIC AND GENERALS POLICIES THE FRIDGE FREEZER COVER INSURANCE IS VERY GOOD TO HAVE
15 september 2026
Svar från Domestic Appliance Guard
Thank you for your fantastic review! We're delighted to hear George provided such helpful service and found the right cover for your fridge freezer at a competitive price.
We did notice you mentioned Domestic & General in your review. As your cover is with Domestic Appliance Guard, we just wanted to clarify that. If it was a mix-up, we'd really appreciate it if you could update your review when you have a moment.
Kind regards,
The Domestic Appliance Guard Team
Really happy with the service I…
Really happy with the service I received. From the initial contact through to the completion of the work, everything was handled professionally and efficiently. The staff were polite, friendly and clearly knew what they were doing. The whole process was straightforward and stress-free, and I was kept informed throughout. I wouldn’t hesitate to use Domestic Appliance Guard again and would happily recommend them to others.
16 september 2026
Omdöme utan inbjudan
Svar från Domestic Appliance Guard
Thank you so much for your wonderful review! We're delighted to hear everything went smoothly from start to finish and that our team kept you informed throughout. Your recommendation means a lot to us, and we really appreciate you taking the time to share your experience.
Kind regards,
The Domestic Appliance Guard Team
Detta är Trustpilot
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