I made an initial enquiry to Divert to remove an old bed and mattress. I was quickly contacted by Ben, who was very helpful and got everything booked in. Alfie was also very helpful on the logistics... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
In setting up a business I have been VERY scatter brained and honestly probably quite tedious for the guys to work with but Ben and Alfred have been amazing and really patient with me. They are truly... Se mer
After sending an initial enquiry I was contacted very quickly by Ben who was extremely helpful and guided me through the process really well. He responded to all questions very quickly. After being pa... Se mer
Quick response time to query and clear costs and detailed information throughout the 'start-up' process. I received emails and calls from Josh Leather and Alfred Gilgrist who were really helpful and w... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Highly recommended
Highly recommended, great service from quote to removal. No fuss.
Thank you divert !
Thank you divert !! Great customer service rare in this day and age !!
Fantastic company
Fantastic company, very quick service, definitely recommend very happy
Excellent company fast and friendly…
Excellent company fast and friendly 100% would use again!!!
Really helpful and professional…
Really helpful and professional experience from Sophie!- would highly recommend.
First class service from start to end
First class service from start to end. Nothing was too much trouble. Booked a time which the guys arrived bang on time. Cleared all the waste then swept up leaving the area spotless.
Had a great and really professional…
Had a great and really professional service from Sophie. She was so helpful and informative - would highly recommend!
Sophie was amazing helped me and was…
Sophie was amazing helped me and was very informative!
Go for it
Good service. Kept me informed at all times. Collection was easy and smooth, friendly and helpful service helped a lot. Strongly recommended.
Absolutely terrible service
Absolutely terrible service, AVOID this company at all costs. They don't provide a reliable and consistent service, and draw you in to another year contract! Their small prints will sting you with extra costs, LOOK ELSEWHERE!
RESPONSE to your reply - I requested to cancel your service before the 1st year contract ended with over a months notice, since i didn't want to renew your service as you didn't collect our waste for 5 months. We run multiple clinics in London and use other service providers with no issues since they actually collect our waste. You duped me to stay for another year due to a unethical clause in your contract, I did not want to renew my contract and therefore stopped paying for your lack of service. You're fortunate that I was too busy to respond to the court application, but I paid the requested amount in the end. With 6 months remaining our contract, you refused to continue the service even though you have been paid for it in full, your response is now proof of that. For anyone reading, this is how you will be treated by this company.
P.S. They tried to remove this review from Trustpilot, probably what they do with every review they receive, rather than actually providing a good service and encouraging companies to stay with them, they contractually force you to stay with them with their hidden clauses. If Trustpilot try to remove this review, then you are stopping other people from viewing honest experiences and prevent them from being aware of how this company operates.

Svar från Divert
Excellent service
Good service. Kept me informed at all times. Collection was trouble free. Friendly and helpful service. I strongly recommend this company.
A great company to work with!
Divert were a great company to work with, they responded quickly to our needs, offered a competitive service and handled unforeseen challenges (slight delay to collection) professionally and quickly.
Carpet removal John and his colleague were great at…
John and his colleague were great at communicating when they would arrive. They were courteous when they came and removed the rolls of carpet and underlay very swiftly and without fuss. Highly recommended!
Excellent
Recliner Chair from 2nd floor flat / no lift.
Excellent, very easy and fast communication with the Divert Team (booking and logistics). Was able to receive accurate collection time on the day. Team of two who arrived were very friendly, fast and professional. This is the third time I have used Divert and will do so again.
Very Helpful
Great Experience dealing with invoice queries. Alice has been especially helpful in keeping our accounts up to date.
Safely legal sofa removal
I have been impressed with the efficiency and politeness of this firm.To start, they are upfront immediately with the costs involved .Praiseworthy and very welcome.
Booking the job was efficient and carried out with impeccable politeness. The courtesy and thoughtfulness of the carriers made the whole experience as enjoyable as possible.Thank you.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







