Booked 1-2week in advance for Auschwitz museum tour on GetyourGuide. Rated 4.1 on GYG so thought everything will run smoothly. Got an email few days prior to the trip that they dont have any guides le... Se mer
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Booked an 11am Auschwitz tour weeks in advance, and the afternoon before they changed it to 5.30am! They expected us to meet at 5.20am. I objected obviously but to no avail. They are very cunning, and... Se mer
Dreadful. Tour of schindlers factory was delayed 18/8 by almost 2 hours and the guide rushed through everything. Barely any time at all to read anything before he rushed us on to the next part all bec... Se mer
DO NOT BOOK ANYTHING WITH DISCOVER CRACOW! Booked entrance tickets for Schindlers Factory. Without a tour. Would receive digitaal tickets day before. Did not happen. The evening before they said the t... Se mer
Företagsinformation
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Want to book Wieliczka & Auschwitz tour? Searching for more trips, concerts, tickets in Krakow? Book and pay online.
Kontaktuppgifter
Stefana Rogozińskiego 6, biuro Regus, 31-559, Kraków, Polen
- +48 728 448 109
- booking@discovercracow.com
- www.discovercracow.com
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Amazing tour with knowledgeable tour…
Amazing tour with knowledgeable tour guide. She really touched all details and shared extra information. After the tour you have a full understanding of the cities history!
23 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Rob,
Thank you for your amazing feedback! We are thrilled to hear that you had a great tour experience and that our knowledgeable guide was able to provide you with a deeper understanding of the city's history.
Your kind words motivate us to continue delivering informative and engaging tours. We hope to welcome you back for more explorations in the future!
Kind regards,
Szczepan
Sales Department at Discover Cracow
Well organised
This trip was well organised, driver friendly, tour guide very informative.
21 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Suzanne,
Thank you for your positive feedback! We are delighted to hear that you found the trip well organized and appreciated the friendliness of our driver and the informative nature of our tour guide.
Your satisfaction is our priority, and we hope to see you again for more memorable experiences in the future!
Kind regards,
Szczepan
Sales Department at Discover Cracow
Wonderful/ Insightful Experience
This was a very calm environment in which you were left to take a walk and explore the museum. The displays were very thorough and insightful.
There was also a cloakroom to leave your belongings which felt secure and convenient.
There was also a bookstore and cafe to enjoy following the visit. The tickets equated to around £3 and the whole thing was definitely value for money.
19 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Rachel,
Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the calm environment and found the displays thorough and insightful during your museum visit. It’s great to know that the cloakroom, bookstore, and café added to your experience and that you felt it was excellent value for money.
We appreciate your recommendation and hope to welcome you back soon for more enriching experiences!
Kind regards,
Szczepan
Sales Department at Discover Cracow
Muito profundo e merecedor de…
Muito profundo e merecedor de conhecimento por parte de todo o mundo.
19 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Caro Artur,
Obrigado por compartilhar sua opinião! Ficamos felizes em saber que você considerou a experiência profunda e digna de conhecimento.
Agradecemos seu apoio e esperamos vê-lo novamente em Cracóvia no futuro!
Atenciosamente,
Szczepan
Departamento de Vendas, Discover Cracow
The salt mines are truly unique…
The salt mines are truly a unique experience, one cannot imagine how big they truly are.. the tour guide specifically pointed that our 4hr tour walking 2km in the mines, visiting 20 chambers was only 1% of the whole thing.
We were truly impressed, surely a must visit if in Krakow..
17 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Rodianne,
Thank you for sharing your experience! We're delighted to hear that you were impressed by the Wieliczka Salt Mines. It's truly remarkable how vast they are, and we're glad you enjoyed the tour. Your recommendation means a lot to us, and we hope to see you back in Krakow for more adventures!
Best regards,
Szczepan
Sales Department, Discover Cracow
We booked a couple of different trips…
We booked a couple of different trips with Discover Cracow, the guides were very knowledgeable and the tours were well organised and good value.
18 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Caira,
Thank you for your kind words! We're thrilled to hear that you enjoyed your trips with Discover Cracow and found our guides knowledgeable and the tours well-organized. We appreciate your support and hope to welcome you back for more memorable experiences in the future!
Best regards,
Szczepan
Sales Department, Discover Cracow
Indispensable
La visite guidée est captivante et me semble essentielle pour apprécier à sa juste valeur ce musée de très grande qualité.
18 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Chere Mélanie,
Merci beaucoup pour votre avis! Nous sommes ravis d'apprendre que vous avez trouvé notre visite guidée captivante et essentielle pour apprécier le musée. Votre satisfaction est notre priorité, et nous espérons vous revoir bientôt pour d'autres expériences mémorables!
Cordialement,
Szczepan,
Sales Department at Discover Cracow
Saltmines is a must do experience.
A very worthwhile and enjoyable trip to the Saltmines. Our guide was friendly and knowledgable.
17 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Simon,
Thank you for your wonderful feedback! We're thrilled to hear that you found the Salt Mines to be a must-do experience and that our guide made your trip enjoyable. We appreciate your recommendation and look forward to welcoming you back for more adventures!
Best regards,
Szczepan,
Sales Department at Discover Cracow
Stress Free
Both our pick up from and drop off at Kraków airport were absolutely perfect. The drivers were on time / early on both occasions and looked after us very well.
17 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Lynne,
Thank you for your kind words! We're thrilled to hear that your airport transfers were stress-free and that our drivers took great care of you. We appreciate your feedback and hope to welcome you back on your next visit!
Best regards,
Szczepan
Sales Department, Discover Cracow
A unique experience but beware of the Tour Guide
The salt mines are a truly unique experience, I would recommend it to everyone visiting Cracow! The main issue was the tour guide; he was rushing to finish the tour & speaking extremely fast.We were an international group and most of the people didn’t understand/ hear him.
16 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Petros,
Thank you for sharing your experience! We’re glad to hear that you found the salt mines to be a unique experience and would recommend it to others visiting Krakow.
We appreciate your feedback regarding the tour guide's pacing and clarity. It’s important for all participants to feel engaged and able to follow the information being shared. We will address this concern to ensure a better experience for our guests in the future.
Thank you for your insights, and we hope to welcome you back to Krakow soon!
Best regards,
Szczepan
Sales Department, Discover Cracow
Well organised professional company
Well organised professional company. We felt looked after. Would recommend
8 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Reviewer,
Thank you for your positive feedback! We're glad to hear that you felt well looked after and found our services professional and organized. Your recommendation means a lot to us. We look forward to serving you again!
Best regards,
Szczepan
Sales Department, Discover Cracow
Both Auschwitz and Salt Mine tours were…
Both Auschwitz and Salt Mine tours were great. Guides were excellent, providing a lots of information and ready to answer questions. Drivers were very polite and on time. Enjoyed the day!
16 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Mirjana,
Thank you for your kind words! We're thrilled to hear that you enjoyed both the Auschwitz and Salt Mine tours, and that our guides provided you with valuable information. It's great to know that our drivers were polite and punctual as well.
We appreciate your recommendation and look forward to welcoming you on your next visit!
Kind regards,
Szczepan
Sales Department at Discover Cracow
We had been told not to miss this tour…
We had been told not to miss this tour and it lived upto everything people had said the day was well organised extremely interesting and definitely worth booking thank you for a brilliant time
16 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Maria,
Thank you for your fantastic feedback! We’re delighted to hear that our tour lived up to your expectations and that you found the day well organized and interesting. It’s wonderful to know that you had a brilliant time with us.
We appreciate your recommendation and hope to see you again on your next visit!
Kind regards,
Szczepan
Sales Department at Discover Cracow
Auschwitz and Berkenhau
We chose a trip to Auschwitz and Berkenhau and would recommend it. Our guide was very friendly and knowledgeable a part of history that all should experience.
Discover Cracow were well organised and professional I would and did use them for two other trips...
13 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Chris,
Thank you for sharing your experience! We’re thrilled to hear that you enjoyed the trip to Auschwitz and Birkenau, and that our guide's friendliness and knowledge enhanced your visit. It’s wonderful to know you found our service well organized and professional.
We appreciate your trust in us for your other trips, and we look forward to welcoming you back soon!
Kind regards,
Szczepan
Sales Department at Discover Cracow
Excellent tour of the Salt Mines
We booked before travel to make sure we could get tickets as we had heard how lovely the mines were from friends. Discover Cracow did a fantastic tour and our local guide in the mines was fantastic. She ensured she spoke to everyone and gave lots of information but also made it fun. Would definitely recommend this trip.
15 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Reviewer,
Thank you for your fantastic feedback! We're delighted to hear that you enjoyed the Salt Mines tour and that our guide made the experience both informative and fun. Your recommendation means a lot to us.
We hope to welcome you back for more memorable experiences in the future!
Kind regards,
Szczepan
Sales Department at Discover Cracow
I had a great experience
I had a great experience. For the price that I payed I got what I was hoping for. It would be nice though to have a bit more leg-space in the mini-bus
12 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Andres,
Thank you for sharing your experience with us! We're glad to hear that you enjoyed your trip and felt it was worth the price. We appreciate your feedback regarding leg space in the mini-bus and will certainly take it into consideration for future improvements.
We hope to see you again soon for another great experience!
Kind regards,
Szczepan
Sales Department at Discover Cracow
Excellent tour company
Excellent tour company. Had a great trip to the salt mines. Tour guide was informative. Good value for money
12 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Becky,
Thank you for your kind words! We're thrilled to hear that you enjoyed your trip to the salt mines and found our tour guide informative. We strive to provide great value and memorable experiences for all our guests.
We look forward to welcoming you back on your next visit!
Kind regards,
Szczepan
Sales Department at Discover Cracow
Shuttle bus to Auschwitz
Communication was great and fast. Shuttle bus was driving on time and comfortable. Only the the bus platform number could be given more clearly.
1 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Reviewer,
Thank you for your feedback! We’re glad to hear that you found our communication effective and the shuttle bus comfortable and timely.
We appreciate your suggestion regarding clearer information about the bus platform number. Your insights are valuable as we strive to improve the overall experience for our guests.
Thank you for choosing us, and we hope to welcome you back to Krakow in the future!
Best regards,
Szczepan
Sales Department, Discover Cracow
Don’t pay for lunch, you won’t get any !!
Great tour, good guide.
Only thing was we paid for lunch but wasn’t given or offered any, don’t understand why we paid extra for lunch and we’re starving by the time the late afternoon tour finished !!
12 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear Dominic,
Thank you for sharing your feedback. We’re glad to hear that you enjoyed the tour and found the guide to be good.
We apologize for the confusion regarding the lunch. It’s important for our guests to have a complete experience, and we understand how frustrating it can be to expect a meal that wasn't provided. Your comments will help us address this issue moving forward.
Thank you for bringing this to our attention, and we hope to welcome you back to Krakow in the future!
Best regards,
Szczepan
Sales Department, Discover Cracow
An excellent tour of Auschwitz-Birkenau
An excellent tour of Auschwitz-Birkenau. Our guide in the camps was excellent and happy to take questions at any time. Decent enough packed lunch with water, a sandwich, an apple, and a chocolate biscuit. Slight negative points were uncertainty regarding the pick up time (they were different on the email and the voucher) and the coach had seen better days. No complaints about the driver.
10 februari 2023
Omdöme utan inbjudan
Svar från Discover Cracow
Dear David,
Thank you for taking the time to share your experience! We’re glad to hear that you had an excellent tour of Auschwitz-Birkenau and found our guide to be helpful and engaging.
We appreciate your feedback regarding the pick-up time and the condition of the coach. We understand how important clarity and comfort are for our guests, and your comments will be taken into consideration for future improvements.
Thank you for your insights, and we hope to welcome you back to Krakow in the future!
Best regards,
Szczepan
Sales Department, Discover Cracow
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