Ordered some expensive Alpinestar Tech 7 boots £289.95 - They leak on the first use due to poor stitching. PLEASE ADVISE AS THERE IS NOW NO WEBSITE
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Can’t beat the prices. Goods showed 1-2 days despatch time and I received them 5 days after ordering however a bit confusing as I kept receiving emails saying I had left the items in the basket, quic... Se mer
I rated them 1 star before due to payment issue, but I changed it to full stars because they made a huge impressive delivery from UK to UAE. Cool discounts and stuff too! Real ones! Just in 5days. It... Se mer
New boots were cheaper than any other site! Turned up within the time promised, would definitely recommend dirtbikebitz to anyone and will look here first next time for any riding gear! 🤙🏻
Företagsinformation
Skrivet av företaget
Dirtbikebitz part of the Internet Fusion Group. Based in the UK, we have over 25 years off-road experience and over 15 years internet and eCommerce experience. We have accounts with all the major suppliers, so if you can't find what you want on our website then please drop us an email and we will do our best to get it for you. At DirtBikeBitz the most important factor is the delivery of customer service which in our opinion is just as important as the quality of the products we provide. We strive to provide our customers, both past and present with the most up-to-date products the off-road industry has to offer. DirtBikeBitz is not just about selling the best gear at the lowest prices - although our competitors may think so! We actively seek new products from overseas expos, to differentiate us from our competitors. We are also proud to support the sport at grass roots level, by actively supporting local clubs focusing on junior riders; our sports future! For your privacy and security, we promise we won't pass on any of your details to any 3rd parties. We use Sage Pay to process card transactions as they use the latest technologies to ensure that your card details are safe and secure and cannot fall into unauthorised hands (we don't even get to see the details if you buy online as the whole transaction process is handled by Sage Pay!) We also accept PayPal Payments which is becoming more and more preferred in online shopping.
Kontaktuppgifter
Storbritannien
- customersupport@dirtbikebitz.com
- www.dirtbikebitz.com
4,4
Utmärkt
4 tn omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Not bad could do better
Easy to use website, slow dispatch, tast delivery following dispatch
Order 9/2
Dispatch 13/2
Delivery 15/2
13 februari 2023
Svar från Dirtbikebitz.com
Hi Wayne,
Thank you for your review. We are sorry to hear of the delay with your order. I have requested a colleague to reach out to you regarding this issue.
We apologise for this delay and for any inconvenience caused.
Alex - Customer Experience, Surfdome.
Great service
Item I wanted in stock at the best price. Shipped in good time, well packaged and kept up to date with the process. What more could you want?
8 februari 2023
Fast delivery and item as described
Fast delivery and item as described
Lost 1 star due to the spamming of 2 emails a day, and a*you forgot your item* email trying to get me to pay for the item a second time at 60GBP more than the original purchase price.
9 februari 2023
Husbands new jacket!
Purchased a jacket for my husband, which he loves for motorcross days out! fast delivery, well packaged, would recommend this site! Thank you! 😊
11 februari 2023
Cheap Oakley goggles lenses
Oakley goggles lenses cheaper than from Oakley direct, even with postage taken into account
8 februari 2023
Misleading promo code
Misleading promo code. I believed I was getting £10 off but didn’t.
11 februari 2023
Svar från Dirtbikebitz.com
Hi Martin,
Thank you for your review.
I am sorry you found the promo code to be misleading. A colleague will reach out to you regarding this.
Apologies for any inconvenience caused.
Stephen - Customer Experience, DirtBikeBitz.
Very reliable company, lowest prices
Very good experience. The items came very fast, well packed, and with the best price
10 februari 2023
Great quality product at a very good…
Great quality product at a very good price. Delivered swiftly with great comms.
8 februari 2023
Great price and fast delivery thanks
10 februari 2023
Prompt to respond stay in-touch all way through the process
Prompt to respond stay intouch all way through the process, excellent customer service
10 februari 2023
good pricing
good pricing, accurately described products, fast delivery in environmentally considerate packaging. No problems, will use again :-)
28 januari 2023
Always glad to deal with these…
Always glad to deal with these guys…great prices and service !
8 februari 2023
Troy Lee jersey
Ordered a Troy Lee motocross jersey Excellent product, great fit and a sensible price 👍
8 februari 2023
Very professionally stuff
Very professionally stuff. The item is amazing, good quality 😍
8 februari 2023
No refund after 15 days of waiting
I returned 3 items and was told that they had received my return on 26/01/2023 and my refund would be processed within 3-5 days, contacted again as hadn't received my refund and was told exactly the same thing. It is now 10/02/2023 and I am still yet to receive my refund with no contact from this company. I have just sent another request and asked that I am refunded tomorrow at the latest otherwise this matter will be taken further. Awful customer service
Update
My order number is
10103786
Products were received by yourselves 26/01/2023
I don't want another reply saying I will be refunded in 3-5 days I've had 4 of those already I want my refund today
Thanks
10 februari 2023
Omdöme utan inbjudan
Svar från Dirtbikebitz.com
Hi,
Thank you for your review. We are sorry to hear of this issue.
Please provide us with your order details. A colleague will reach out to offer assistance.
Miguel - Customer Experience, DirtBikeBitz.
Great service, would recommend
Great company to order from. Excellent prices, quick delivery. Definitely would recommend buying from this company
7 februari 2023
Turned up about 3 or 4 days after mu…
Turned up about 3 or 4 days after mu order exactly as seen in the pictures. Happy with my purchase
8 februari 2023
Fast delivery
Fast delivery, plastic free packaging, good communication and item exactly as described
7 februari 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.