DirectNine are seemingly telling lies about inventory levels. Ordered an otherwise reasonably difficult to source product that's advertised as available ex-stock for delivery within a specific deliver... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience knowing anything went well, specially came from USA It could been in bigger box well wrapped, padded, specially in transit But very pleased no damage, maybe Start to sell them... Se mer
The time between ordering, paying for, and receiving the AV157 was rather longer than I expected ( almost 1 month). Despite ordering on UK website item had to come from the USA. Arrived with wrong... Se mer
Hello there. We recently bought a Speakman Anystream shower head from Direct Nine. Soon after purchase I became a little concerned as I couldn't seem to clarify even a ball park delivery date. This wa... Se mer
Företagsinformation
Skrivet av företaget
Online superstore for electronics
Kontaktuppgifter
Storbritannien
- +44 1304 807999
- info@directnine.uk
- www.directnine.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 85 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Do not use this website
Do not under any circumstances order anything from this 'company'.
I ordered speakers for £226 and then changed my mind. I sent an email asking to cancel the order and they replied saying it's not possible and they would only be able to refund 10% of what I paid. (£26).
I threatened to contact the relevant authorities about this disgusting offer and they then said they will actually refund the whole 100% and cancel the order.
I then received absolutely no confirmation email that it had been cancelled for a few days, so I had to continuously send a lot of emails until I eventually got a confirmation email and screenshot that they have sent the refund.
I am still fully expecting not to actually receive any refund - and if as expected I don't receive anything I will have to contact my bank to get it reversed.
Any reviews you see on here that are above 1 star are all fake (written by themselves).
The 'company' is based in India somewhere and is run by 1 or 2 dodgy people. They will send emails with different names at the bottom pretending to be different people working at the company, but it is all the same person.

Svar från DirectNine United Kingdom
DirectNine sourced a rare soundbar for us … :-)
My wife had some concerns around me buying a difficult to get hold of item online, in case it simply wouldn't arrive, though at all stages of the delivery the communication & tracking provided was outstanding & the goods turned up as promised. We are both now, very pleased customers. Thank you so much DirectNine ... :-)
Would have been better had the item…
Would have been better had the item cleared customs and got on transport quicker, but very pleased once it arrived in uk
I had acknowledgment as soon as my…
I had acknowledgment as soon as my order was placed and had continual updates about its progress.
Good customer service
I recently purchase a portable stereo system but it was faulty. Customer service were excellent in understanding the issue, and refunding my money. I would buy from this company again without any hesitation. Mr Webb
Good tracking on the delivery status
The item took a while to arrive but got…
The item took a while to arrive but got here in the end and functions well.
Found exactly what I needed and…
Found exactly what I needed and delivered on time
Well I bought radio cassette from…
Well I bought radio cassette from direct nine 119 pounds they conned me it weren't worth 10 pounds and it don't work how can you let firms like this on line I think half the comments are lies just for you to buy so they should shut you down as well shocking next time I buy on line won't be looking at your lies

Svar från DirectNine United Kingdom
I couldn’t find this anywhere
I was looking for a pair of tweeters that not available anywhere (or cheaper than I found here), except for directnine. Will definitely save this website for future use.
Good communications from placing the…
Good communications from placing the order to receipt of goods.
Issue resolved.
My goods arrived on time and in good working order, however they were shipped from USA so just be aware that the company do not have a UK office and source there items from the closest place to you, so depending on what you ordered it might well be from within the UK.
However my issue came when I wanted to return the item for a refund, I needed to return it to the US but had to pay for postage which was going to cost me almost as much as the item cost, but I am pleased to say after a bit of going back and forth with the company they have agreed to refund me. So if you do your research and ask the company where your item will be coming from and your happy with that then there is no reason not to use Direct9UK their shipping cost are reasonable and the item arrived when they said it would and also they did respond to all my emails and resolved my issue in the end.

Svar från DirectNine United Kingdom
Excellent service and alarm works…
Excellent service and alarm works really well. Very pleased
The item was delivered promptly
The item was delivered promptly, and the comunication was good
Delivery was very quick
Delivery was very quick, turned up much faster than expected with great communication on tracking details
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.







