Been a very positive experience, from requesting a brochure to receiving a follow up call from Jack Wright. Jack answered all my queries (this was my first time purchasing gold). He has guided me... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent company through and through! I dealt with George Weir after speaking to one of the junior guys first and explaining my situation. They always do what they say. I would like to say I have de... Se mer
Jack guided me through the whole process and kept me updated at every step. He also gave me advice on my purchases as I am new to buying gold to help me achieve my goals many thanks look forward to fu... Se mer
My 4star rating was knowing that Harry, the Senior Account Manager who dealt with my transfer of Gold Queens Beast Coins was available as soon as I telephoned or emailed with a question regarding my... Se mer
Företagsinformation
Skrivet av företaget
FREE, fully insured delivery on all orders. All of our parcels are discreetly packaged and delivered directly to your door or your designated storage facility. Direct Bullion are a London based company specialising in the supply of Gold and Silver bars and coins. Although predominantly an online shop, Direct Bullion also provide a completely personalised buying service provided by one of our many in house industry specialists who are on hand to assist customers and answer all of their questions. At Direct Bullion our number one priority is customer satisfaction and we achieve this for our clients by providing our unrivalled 'Gold Standard Customer Service' after all a premium product such a gold deserves a premium service.
Kontaktuppgifter
One Mayfair Place, W1J 8AJ, London, Storbritannien
- 08000557050
- info@directbullion.com
- www.direct-bullion.com
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 25 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Gold at its finest
I have now been involved with direct bullion for 6 months,and buying different batches of coins,best move I ever made,especially dealing with Chris Boudidit,otherwise known as the man with the golden tongue,Chris's knowlege of gold investment is second to none,and has upgraded my latest investment from MS68 and MS69 to MS70,at no extra cost,seeing as i'me a regular investor now,nice touch Chris🤝here's to the next transaction,BTW,to any prospective investor,good things come to those who wait,delivery can take up to 6 weeks,due to high demand,afterall the Investment is long term,5 to 10 years,so be patient,its well worth the wait👌.
Highly recommend
Like most people I assume, I was very sceptical about parting with my hard earned money to invest in gold coins. However, James Green, an Account Manager at Direct Bullion helped to ease my fears and to overcome my initial anxiety & lack of knowledge when it comes to buying and investing.
I can highly recommend DB London.
I am in no way affiliated with the company, just a very happy customer.
Professional, Friendly and informative.
From the initial contact to actually buying. The process was so easy with the help of Harry and his colleagues. Harry was really informative, professional and friendly.
Pieces of Eight !
I dealt with James wells, Harry, and
All the other James’s all good proper Helpfull Gents, they put up with all my endless questions and sorted my order out, and delivery. All went well despite me not being contactable on occasion. Thanks for your patience .
Having no experience in investing
Having no experience in investing, Nathan and Chris guided me with all the information I needed and more. Delivery was made as they said. Thank you to the team for their help.
Harry Has been helpful throughout the…
Harry Has been helpful throughout the whole process, He is approachable and friendly and an expert in dealing with precious metals. I would definitely reccomend him to friends and family who are interested in wealth management and gold.
New Investor, Good Experience
First time investor into Gold, Harry at DB made the process very easy and communicated clearly the options that were on offer to me.
Looking forward to working with Harry and the Team at DB going forward to grow my investments.
Harry was very professional
Harry was very professional, constantly keeping me updated with the progress of my order and always making himself available if I had any questions.
First time buyer
The whole way through from introduction to delivery was really professional.
Harry was on hand the whole way through supporting and advising, so that I got the right deal for me.
Would 100 percent recommend and will definitely be investing more using direct bullion after a really good first experience.
Thanks Harry and team.
As a newcomer to this type of…
As a newcomer to this type of investment it was reassuring to have Harry thoroughly explain the end to end process and the implications.
Harry was very knowledgeable about the…
Harry was very knowledgeable about the subject and also create a good rapport. I felt like I was looked after from day 1 and look forward to continuing business with you
Great Customer Service
Great Customer Service . Got a call from Nathan . He explained to me what gold I was best to invest in , How coins are more tax efficient and gold bars are more price efficient . In addition to this he sent me over a newsletter containing lots of other information such as AI Tracking and brochures in a email . Brilliant customer Service
Professional and helpful company
Being new to buying gold and not understanding the process it was very reassuring talking to Nathan at Direct Bullion who guided us in a professional friendly and patient manner couldn’t recommend him and the company highly enough
Very good communication & advice
Very good communication with all the people I have spoken with at Direct Bullion. Very courteous and helped me with my decision on what to buy and when. I am kept updated on news about Gold in a timely way.
Very pleased with the service i…
Very pleased with the service i received as well as my purchase. Very smooth transaction and prompt delivery cant thank John and James enough would definitely use them again.
Great service ….. thank you
We were a bit unsure making our first investment in gold, however the service and support we received from Harry Higgs was first class, professional and friendly. He made sure the whole process went smoothly and was always quick to respond to our messages and emails. Will certainly recommend Direct Bullion to friends and family.
poor experience
BEWARE - I paid for a 1oz gold coin. Took the money from my credit card, but couldn't find a trace of my order. Cahsed for 4 weeks, sent multiple complants but no reply. eventually told that the coin is no longer available and then told that it will take 2+weeks for delivery of a different coin - but funds still taken! Eventually mangd to get money back via credit card company.
Great service
Great service. Easy to connect with the real person rather than AI voice generator.
Cash paid goods received now.
From speaking to a consultant regarding the purchase of coins from mid November I paid cash directly to Direct Bullion on 11th December 2024 awaited delivery of 2 x gold coins, which took a long time to be delivered. I am not a 1st time investor, and assumed the coins would be sent in December however I was told customs held up delivery. Coins received 07/01/2025 the consultant has given me a few updates now on reply to my emails.
Reliable and attentive
Nathan was very friendly and kept me informed of the status of my purchase and delivery. He was attentive and even when there was a slight delay with delivery, he was honest. I was not left alone throughout the process.
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