The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terminated QED speaker cables available from stock in standard lengths at a good price. DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD,... Se mer
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Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight... Se mer
Företaget har svarat
I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed... Se mer
Företaget har svarat
Företagsinformation
Om Digitalis Direct
Skrivet av företaget
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktuppgifter
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
4,9
Utmärkt
537 omdömen
Har inte besvarat negativa omdömen
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Svar från Digitalis Direct
Thank you for your review Kevin!
Svar från Digitalis Direct
Thank you for your review Jack!
Excellent and very prompt service
Excellent and very prompt service.
Ordered via website 11.45 Monday, delivered at 11.15 on Tuesday. Can’t fault that! Well packed too.
Thank you.
26 januari 2026
Svar från Digitalis Direct
Thank you for your review Andy!
Good price very quick delivery and a…
Good price very quick delivery and a good product
27 januari 2026
Svar från Digitalis Direct
Thank you for your review Colin!
Goods arrived quickly
Goods arrived quickly, well packed and I'm very pleased with the product
9 januari 2026
Svar från Digitalis Direct
Thank you for your review Eleanor!
Great items at a great price
Great items at a great price. I ordered at 3.15pm and it was with me next day!
26 januari 2026
Svar från Digitalis Direct
Thank you for your review! We offer next working day delivery to Mainland UK when an order is placed before 3pm!
Efficient transaction
I was able to order my speakers a a good price. They were shipped the same day were delivered efficiently by DHL.
23 januari 2026
Svar från Digitalis Direct
Thank you for your review!
Fantastic Customer Service
On top of receiving an excellent turntable and speaker offer in very quick time we received excellent advice and updates over the phone. Thank you to Peter in particular.
26 januari 2026
Omdöme utan inbjudan
Svar från Digitalis Direct
Thank you for your review Graeme! We take pride in our customer service and always strive to offer the best experience possible!
Very impressed!
I noticed these guys selling through Amazon, so thought I'd take a look at their website direct. I actually found a better option for me that way! Record player and speakers were dispatched straight away and were delivered next day by DPD! Both items are brilliant and I'm very happy for the price paid. Wouldn't hesitate to recommend!!
23 januari 2026
Svar från Digitalis Direct
Thank you for your review Rebecca! We put together as many packages together as possible on our website so you can be assured of correct compatibility as well as great quality! We're glad you are satisfied with our service and hope to serve you again soon!
Great service
Items were delivered quickly and we're well packaged. No complaints, many thanks.
Would definitely recommend.
19 januari 2026
Svar från Digitalis Direct
Thank you for your review John!
friendly & patient
We had great support from Peter. He was friendly, helpful and very informative. Most importantly he was very patient through out the process.
21 januari 2026
Omdöme utan inbjudan
Svar från Digitalis Direct
Thank you for your review!
Svar från Digitalis Direct
Thank you for your review Anthony!
Excellent service
Excellent service, this is my second purchase and as before can’t find fault. Certainly can recommend
16 januari 2026
Svar från Digitalis Direct
Thank you for your review and continued loyalty James!
Svar från Digitalis Direct
Thank you for your review and continued loyalty Terry!
Great experience
Fantastic value, smooth ordering and rapid delivery. No problems so far.
Update: the turntable and speakers work perfectly. We will definitely shop here again.
12 januari 2026
Svar från Digitalis Direct
Thank you for your review Jen!
Excellent product, price and customer service. Recommended.
Item was at a great price and delivered very promptly. In addition, communication from company regarding delivery and a follow up enquiry I had was timely and very helpful- I couldn't fault the experience and will certainly recommend and use again.
15 december 2025
Svar från Digitalis Direct
Thank you for your review Kevin! We're glad you had a pleasant experience shopping with us. We look forward to serving you again!
Fantastic Service and products
100% recommend using Digitalis Direct. I purchased a turntable & speakers in early December as a Christmas present. I made the order late one afternoon and they both arrived by DPD the following day, which was very impressive.
On Christmas day it was apparent there was a problem with the speakers, turntable was fine. I messaged the company on Boxing day to report the fault. The customer service was fantastic, Julie was extremely helpful and replied the following day, she offered advice on how to test the speakers, which was unsuccessful, so she arranged for the speakers to be returned. Once they confirmed they were infact faulty a new pair was sent out and I received them the following day. I will definitely be purchasing from this company again and recommend to all.
Great company and great service! Many thanks.
8 januari 2026
Omdöme utan inbjudan
Svar från Digitalis Direct
Thank you for your review! We strive to make sure all our customers are satisfied so we're glad we were able to act quickly so you got your replacement speakers and were able to get back to enjoying your records!
Great deal
Great deal. Great shopper experience . Very fast delivery.Great customer support team. Highly recommend.
5 januari 2026
Svar från Digitalis Direct
Thank you for your review Nial! We're glad you are satisfied with our service!
My experience was not and is not Great!
My experience was not and is not Great!
The item I recieved does not look nothing like the picture nor the description provided.
I have tried to contact the company for a refund without success so I’m still waiting.
Do not buy from this company
16 december 2025
Svar från Digitalis Direct
Hi Joanne,
Firstly, we are sorry you have experienced this issue. We take problems like this very seriously and always reply promptly to refund requests.
Upon investigating your issue, we have found no correspondence from yourself in our system. However, now you have brought the issue to our attention, we will act accordingly and be in contact with you in due course.
We are a professional company which has been trading for 20 years, with customer care at the heart of our operation and would never, under any circumstance, wrongly withhold or ignore a request for a refund.
Our team will be in contact to deal with your query shortly.
- Liam
Excellent product purchased
Excellent product purchased, very prompt delivery. Would highly recommend
31 december 2025
Svar från Digitalis Direct
Thank you for your review Paul!
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