The record player we bought had a crack in the plastic lid. They were brilliant at getting it sorted and very good at communicating. A lot of the reviews say how well they did with products. I think t... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Terminated QED speaker cables available from stock in standard lengths at a good price. DPD experienced an unexplained delay, but I can't blame Digitalis for that. Except perhaps for choosing DPD,... Se mer
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Absolutely fantastic customer service! I needed to change delivery date and they called me straight back to come to a solution. Then there was a minor problem with the item which they sorted straight... Se mer
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I came across Digitalis when looking for a subwoofer. They had my choice in stock - Edifier T5. I emailed them to ask about compatibility with my current setup. I had a speedy reply which confirmed... Se mer
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Företagsinformation
Om Digitalis Direct
Skrivet av företaget
Established in 2005, Digitalis Direct are an electronics retailer based in Romford, Essex. Specialising in Audio and TV equipment.
Brands you can expect
Digitalis are Authorised retailers for top brands including Audio Technica, Audiolab, Avtex, Dali, Edifier, Maxview, Q Acoustics, Quad, QED, Vision Plus, Wharfedale and many more.
Best Prices and Unrivalled Customer Service
Digitalis aim to ensure purchasing Hi-Fi and AV equipment remains pleasurable throughout the whole experience and we pride ourselves on our commitment to give the best possible prices, backed by unbeatable customer service, with everything shipped from our UK based headquarters the same day if purchased by 3pm Monday to Friday (excluding Bank Holidays).
No Hassle Returns
All products purchased from our website come with a 30 day money back guarantee for peace of mind, and are backed by full manufacturer warranty.
Our 'money back' guarantee is in addition to your statutory rights as our refund period is 30 days instead of the UK standard of 14 days, another great reason to choose us.
With Digitalis Direct you can be assured of a first class service from purchase to receipt and beyond!
Kontaktuppgifter
Unit A2 Seedbed Centre Davidson Way, rm7 0az, Romford, Storbritannien
- 01708 763623
- graham@digitalisdirect.co.uk
- www.digitalisdirect.com
4,9
Utmärkt
537 omdömen
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Digitalis - 5 stars. DPD - 3 stars.
Digitalis themselves were faultless. The product was great and well-packed. An initial problem with ordering resulted in a prompt and effective call-back from one of their staff - good work! I'm pleased with the product and I would certainly buy from them again.
The promised "next day" delivery by DPD, however, turned into a "3-day-wait" delivery, but that was not Digitalis's fault. However, be aware that DPD's advertised promises may not always be fulfilled.
6 mars 2026
Omdöme utan inbjudan
Svar från Digitalis Direct
Thank you for your review Mike! Unfortunately, sometimes issues occur with DPD which are out of our control. This being said, when our courier partners do fall behind, we keep our customers informed and follow up with their order until it is safely delivered. We apologise for the inconvenience but are glad you like the product. We look forward to serving you again!
I’ve received Great customer service…
I’ve received Great customer service from this company, we had a problem with a turntable that was brought through Amazon after 1 message and 1 phone call we are having a new turntable sent out would definitely shop here again .
6 mars 2026
Omdöme utan inbjudan
Svar från Digitalis Direct
Thank you for your review Mark! When a problem with one of our products arise, we make it our priority to find a solution as soon as possible to avoid dissatisfaction. We are glad we were able to help and look forward to serving you again soon!
Rapid response
Once i had ordered it show the delivery address as my old address, i rang straight away and a nice guy answered, asked me to email them with my new address and it was all sorted, he even rang me back to confirm. You dont get that sort of customer service often enough in these days. When the speaker and turntable came it was all packaged as you would want, no complaints
20 februari 2026
Svar från Digitalis Direct
Thank you for your review Anthony! When a customer experiences a problem whilst ordering we make sure it is amended as quickly as possible to avoid disappointment. We pride ourselves on our strong customer service and commitment to our customers so review like this make us happy that we are providing a great service! We hope you enjoy your turntable package!
Good experience with Digitalis.
Price. Delivery. Efficiency. Communication. All good, will probably use again.
2 mars 2026
Svar från Digitalis Direct
Thank you for your review James!
purchased a 3 way socket
purchased a 3 way socket, sorry to say it was damaged in transit, emailed the company and received a reply almost right away, within 24 hours they dispatched a replacement, cannot praise the company to much. Thank you so much
27 februari 2026
Omdöme utan inbjudan
Svar från Digitalis Direct
Thank you for your review Terence! Unfortunately, sometimes issues occur which are out of our control, however, when this occurs, we make it our priority to amend this as soon as possible. We are sorry for the inconvenience and we are glad you found our customer service team so helpful!
Excellent Service
Dispatched my items very quickly and well packaged. Good all round service.
23 februari 2026
Svar från Digitalis Direct
Thank you for your review Chris!
Brilliant service and products
4 februari 2026
Svar från Digitalis Direct
Thank you for your review Karen!
Quick delivery
Website was easy to navigate. Equipment turned up well packaged & within the time frame promised.
20 februari 2026
Svar från Digitalis Direct
Thank you for your review Liz!
10/10
Bought a record player and speakers, perfectly packed and easy to set up, highly recommend
31 januari 2026
Svar från Digitalis Direct
Thank you for your review Murray!
Fantastic purchase
It was easy to find what I was looking for with great prices and speedy delivery
16 februari 2026
Svar från Digitalis Direct
Thank you for your review William! We're glad you found our service hassle free and prompt!
Good selection at great prices
Very happy with the whole service, good selection of products and at a competitive price. Quick and easy payment, and speedy delivery - no complaints at all.
11 februari 2026
Svar från Digitalis Direct
Thank you for your review James! We're glad you enjoyed your experience with us!
Great response to replacement component
I had a minor issue with a turntable we purchased, and contacted Digitalis Direct regarding it. Within a day, they had responded, called me to arrange a replacement component and the item arrived the day after. The response was fantastic, and Peter’s communication through it all was greatly appreciated. Will happily use them again.
13 februari 2026
Omdöme utan inbjudan
Svar från Digitalis Direct
Thank you for your review Chris! We make customer issues our priority and work as swiftly as possible to get them resolved so you can get to enjoying your order. We can't wait to serve you again!
I made a mistake with my order and…
I made a mistake with my order and Peter sorted it out really quickly for me. Great product, good price and excellent service. Highly recommend. 👏🏻
26 januari 2026
Svar från Digitalis Direct
Thank you for your review Helen! We will always help our customers with issues with their order as soon as possible so they get exactly what they want with as little hassle as possible.
Here was the cheapest I could get what…
Here was the cheapest I could get what I wanted with quick free delivery!
11 februari 2026
Svar från Digitalis Direct
Thank you for your review Kelly! We pride ourselves on our competitive pricing and free delivery!
Great deal, arrived fast and undamaged.
I got a great deal, and it arrived next day with a reputable courier, well-packaged. It was easy to order online, and I appreciated the choice of speakers with my new turntable. Thank you!
7 februari 2026
Svar från Digitalis Direct
Thank you for your review Rebecca!
Svar från Digitalis Direct
Thank you for your review Karl!
Svar från Digitalis Direct
Thank you for your review Dawn!
absolutely amazing
absolutely amazing! so easy to set up and works so well. delivery was so quick and easy to order.
17 januari 2026
Svar från Digitalis Direct
Thank you very much for your review!
Svar från Digitalis Direct
Thank you for your review Richard!
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