Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Tried ordering their Boost product from them through the website, but never received an order confirmation email. I emailed them 3 times, called two different numbers for them (both are disconnected)... Se mer
Företaget har svarat
Simple product to use and nicely packaged. It does give you a feeling of fullness along with a little extra energy. I did not find it to be extremely noticeable in my circumstance. Overall is a good p... Se mer
I have made several attempts to reach customer service to cancel my recurring order for product. Waiting on hold until my only option is to leave a message and a rep will call back when available. T... Se mer
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SCAM - BEWARE I have being trying to contact them for over 2 months to cancel and they continually take money from my account even though I cancelled within the cool off period!! They have been in con... Se mer
Evidence-based resource on weight loss, nutrition, low-carb meal planning, gut health, diet reviews and weight-loss plans.
75 Valencia Avenue, Suite 1000, 33134, Coral Gables, USA
The people I spoke with and emailed back and forth were really nice. The product is a great one!
The customer service of DietSpotlight is great. I worked with Albert and he answered my questions and extended my trial time for another month. I am still trying the product and I don't know if I will be buying it. Thank you for good service.
M.
The customer service of DietSpotlight is absolutely wonderful. I worked with Albert I, and he not only answered my questions, but extended my trial for a month at no charge. Sadly, the product did nothing at all for me, so I won't be purchasing anything, but have never had such a respectful "return" of any product. Thank you for the opportunity to give this a try!
This company is flexible and accommodating to suit my needs
Micheal in customer service was terrific!!! I was going to cancel the subscription before I even tried the product becuase I'm on another weight loss program and didn't think I can take this product at the same time. But Micheal looked up the program I'm on and said it would work well together. So I'm going to give it a try!
Great customer service. I had issues while taking the 2 week trial. They listened to my complaints and quickly resolved things to my satisfaction.
Customer service was amazing. I have been having headaches while taking the supplement for a week. Roger was very knowledgeable and explained to me that I may be getting too much caffeine in one day. He is sending me caffeine free supplements so I will still be able to have my coffee every day. Thank you!
When I called Michal was very friendly and helpful. He did not try to sell me anything more than what I wanted. It was nice speaking with him.
Michael was awesome in tailoring the program to my needs.
Helpful and friendly. Upfront without making me explain my position or try to sell me more.
I tried the trial product for almost 14 days but did not see much change (only 1lb to 2lb reduction) in spite of regular daily exercise. But the biggest change I noticed was restricted bowel movement and feeling slightly constipated (as I used to have excellent bowel movement before taking this product).
The customer service rep (Michael Wallace) patiently listened to me and suggested alternate options (non-caffeine) version of the product a little longer.
I cannot yet 100% vouch for the product, but the people listened to my issues and suggested alternate options. I am going to give that a fair chance and update the review later.
Roger was GREAT!! The products do not agree with my system, but Roger had an alternative for me! He answered all my questions.
Thank you.
Michael was very helpful and informative. He showed the knowledge he had for the product. I was impressed on how he addressed my concerns and immediately problem solved and came up with a solution.
Due to unforeseen circumstances I was unable to complete my trial in the time allotted prior to the auto shipment start day so I contacted diet spotlight to cancel and I had the pleasure of speaking to Roger. He was understanding and very empathetic to my situation and offered to send me another sample and extend my trial period. He was very supportive and made sure I had a way to contact him personally with any questions or concerns. I was not looking forward to making this call because typically companies can be very pushy and the interaction is usually transactional. That was not the case with Roger! I appreciate his time and willingness to help me succeed.
Dietspotlight Roger is very knowledgeable and helpful. He helped me by asking questions to figure out what habits I have and how to correct or prevent them from being downfall. That alone is motivating.
Today I spoke with Roger and he was extremely friendly and understanding of my situation. He was also very polite and made the conversation comfortable as talking to strangers may be weird or rude sometimes but not with Roger! I highly suggest trying out Dietspotlight and giving them a try, you won’t be disappointed!
Amazing product. Currently trying to lose my baby weight and it has helped increase my energy and divert all my food cravings! I had Already lost 6 pounds! No side effects too. Would recommend this to any other new mothers.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.