Alan was brilliant- went above and beyond to help us particularly with trying to work out if what we wanted would fit in our living room. He was very patient whilst we worked out different configurati... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Staff were so helpful and friendly. They weren’t pushy like some places are and they explained the process thoroughly making sure we were sure on our choices and what add ons may be beneficial for us... Se mer
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Our shopping experience in T.Wells was great, no hard sales push, instead a relaxed conversation about my room, style, pets etc. to help me establish the right sofa with the right fabric. I forgot to... Se mer
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Good Staff Good Store. We came in looking for a new sofa we were greeted nicely. Didn't feel under pressure and not rushed. After we had found the sofa we were looking for the gentleman who was w... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Longfield Road, TN2 3EW, Tunbridge Wells, Storbritannien
- 0333 999 9811
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Helpful unobtrusive service
Helpful unobtrusive service, giving us time to browse and consider our choices, stepping in just at the point when we had some questions.
Made the ordering process simple, relaxed and friendly.
31 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Buying our sofa was easy and quick the…
Buying our sofa was easy and quick the guy was informative and went through every step patiently and clearly.
Very helpful every step of the way.
31 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Helpful team members
24 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Lovely experience
The salesperson helped us choose the correct grade of leather, as we have dogs.
And the salesperson was very knowledgeable about everything we asked.
31 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very attentive staff who care about…
Very attentive staff who care about even the smallest details. They really helped us create our dream sofa. Highly recommended!
31 maj 2026
Svar från DFS Furniture - Tunbridge Wells
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The staff was very friendly and all…
The staff was very friendly and all goes very quickly. Can't wait our new sofa to arrive 🙂
31 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Rob was the consummate professional
Rob was the consummate professional. He was calm, measured and without ego. He listened to what I wanted and responded with respect and attentiveness. Perfect.
31 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Rob.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Tunbridge Wells
Hello David,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The store was set out well with many…
The store was set out well with many ranges across a number of budgets,
In our case, the sales person, Alan, made u feel comfortable. Although knowledgeable, he was not “pushy” but helpful.
20 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello Mr Shoots,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
good experience all round
good browsing environment without pressure. goos selection and the staff were friendly and helpful. Order process was clear and easy too.
25 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello Steve,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Excellent supportive staff that are…
Excellent supportive staff that are obviously very knowledgeable about the product. They seem to care passionately about the sofas
25 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Knowledgeable and polite
Knowledgeable and polite and made us feel comfortable in buying a product from DFS
25 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello Mark,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Really helpfully and friendly
24 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
23 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
10/10 service
My partner and I had a great experience at DFS in Tunbridge Wells, advised by the lovely Kay! She was amazing, gave us so much of her time to make sure we found the perfect sofa for us.
23 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great customer service by Katie
Great customer service from Katie, very knowledgeable and made the experience a good one
23 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Amazing sales lady very helpful and…
Amazing sales lady very helpful and great customer service and she told us everything we needed to know
Easy to ask her questions to which she answered with ease
Great sales lady
16 maj 2026
Svar från DFS Furniture - Tunbridge Wells
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
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