We had excellent service from Alana, a friendly smile as soon as we walked into the store , very welcoming . We had a good look round the store and then Alana gave us good advice about the sofa we wan... Se mer
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Plats
Byt platsChyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT Truro, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Our sofa buying experience was excellent from start to finish. The staff at Truro were very informative and helpful. The service was extremely thorough without feeling under pressure. We visited t... Se mer
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Steve was great… excellent service & not pushy, but very patient, honest & helpful! After working through all the options with Steve and, we felt very comfortable when we had finally decided on the c... Se mer
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We went in asking about the Mia sofa, when they didnt have it in, they showed a sofa of similar firmness, which we didnt like. We then looked at the Euphoria for the colour we wanted, and thisnis the... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Chyvelah Road, Unit 1, West Truro Retail Park, Threemilestone, TR3 6FT, Truro, Storbritannien
- 0333 999 9508
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The website was easy to use and choose…
The website was easy to use and choose a shortlist from, in store the sales personnel were polite and informative. I didnt feel rushed or pressured to make a choice.
12 juni 2026
Svar från DFS Furniture - Truro
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Tentative and knowledgeable staff
Tentative and knowledgeable staff.
Good coffee too, I had 2.
12 juni 2026
Svar från DFS Furniture - Truro
Hello Lee,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Fantastic service
Fantastic service. Our assistant Dan was amazing. He was very friendly, helped us when we had picked a sofa and made it very fun.
10 juni 2026
Svar från DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service from Toby who…
Excellent service from Toby who arranged the finance , he was very helpful and knowledgeable.
9 juni 2026
Svar från DFS Furniture - Truro
Hello Andy,
Thanks for your lovely feedback, we’re glad to hear Toby met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Very helpful and once furniture chosen
Very helpful and once furniture chosen, fully explained options for furniture protection. No time pressure
8 juni 2026
Svar från DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Great service and quality products
Dan was really knowledgeable and explained everything in a friendly, non patronising way. We didn't feel rushed, but equally, we weren't in the store any longer than we needed to be. (and we had a lovely cup of coffee!)
7 juni 2026
Svar från DFS Furniture - Truro
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Would use again.
Sales staff were around to answer questions but not pushy. Lots of variety in price and style. Relaxed atmosphere is showroom.
7 juni 2026
Svar från DFS Furniture - Truro
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, kind. Knew all about the product being purchased. Staff Toby Ellis was great.
7 juni 2026
Svar från DFS Furniture - Truro
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
Easy ordering from store
Easy ordering from store. Steve explained everything with great clarith
6 juni 2026
Svar från DFS Furniture - Truro
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Incredibly friendly staff
Incredibly friendly staff. Really helpful and described everything. Was polite welcoming from the moment we walked in the door.
6 juni 2026
Svar från DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Quick easy knew what we wanted in and…
Quick easy knew what we wanted in and out lovely job sales lady Teresa was very easy to chat to and got the job done
6 juni 2026
Svar från DFS Furniture - Truro
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great colour choices and custom service
Steve was very helpful, especially as I was dithering over colour choice.
6 juni 2026
Svar från DFS Furniture - Truro
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Brilliant customer service
Brilliant customer service, explained everything we need to know.
6 juni 2026
Svar från DFS Furniture - Truro
Hello Reece,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Polite staff very helpful listened to…
Polite staff very helpful listened to what I had to say and gave good advice,
4 juni 2026
Svar från DFS Furniture - Truro
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
First time buying a new sofa, and couldn’t have asked for a better member of staff! Thank you
We couldn’t have asked for a better member of staff! Very helpful and very understanding and pointed us in the right direction of fabrics that would best suit us in our day to day life
4 juni 2026
Svar från DFS Furniture - Truro
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great not pushed into a sale great…
Great not pushed into a sale great advice only down side on my behalf I didn't opt for the care package as wanted to read through it when I got home and then couldn't add it once it had arrived
28 maj 2026
Svar från DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Truro
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Good staff and nice experience
Teresa was really helpful and not pushy, easy to deal with and was able to answer our questions without difficulty.
3 juni 2026
Svar från DFS Furniture - Truro
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Got left alone to browse but great…
Got left alone to browse but great service when was needed asked all the correct questions
3 juni 2026
Svar från DFS Furniture - Truro
Hello Martin,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Truro
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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