DFS Furniture - Torquay Omdömen 

3 647
TrustScore 5 av 5

4,9

Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Darren in the Torquay Store was outstanding. He demonstrated the sofa and organised the everything with real professionalism. Store was spotless and all other staff we interacted with were polite and... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Ordered my sofa today with manager Lilly who is fantastic and funny which topped the experience and helped making the choices easier - great employee for the business need more of her

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Se mer

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Storbritannien

  • 0333 999 9848

4,9

Utmärkt

TrustScore 5 av 5

4 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(3 647)

98 153 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The salesperson was knowledgeable

The salesperson, Lily, was pleasant friendlyand not at all pushy. She was knowledgeable and answered all our questions well. Our shopping experience today was excellent.

5 maj 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Good Afternoon,

Thank you for leaving us a 5* review. We are really happy that Lily met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Betygsatt 5 av 5 stjärnor

This is about purchasing our sofas not…

This is about purchasing our sofas not delivery when it happens or aftersales service, if it's unfortunately needed. However, saying that the sales staff when we went to look at their stock were helpful and informative. The staff member that actually dealt with us when we went to buy the sofas was extremely professional, helpful and never rushed us at all.

24 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Thank you for sharing your 5* review and for our drivers meeting your expectations! We hope you love your new furniture

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent service could not have been…

Excellent service could not have been any better
Also prices were good as saved money on double units.!

1 maj 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Good afternoon Alan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent service

The delivery was prompt earlier than expected. Sofa high quality. The delivery men assembled and arranged sofa as expected and were very polite and professional. A top quality service Thank you

6 mars 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Good afternoon Denise,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Alison was very professional and…

Alison was very professional and helpful. She explained and informed on all aspects of the purchase.

26 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hello,

Thank you for sharing your kind review with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great customer service and help finding…

Great customer service and help finding the right sofa for us

19 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Betygsatt 5 av 5 stjärnor

I visited the Torquay store twice on…

I visited the Torquay store twice on the first occasion I saw a very helpful lady called Alison she was very helpful showing me a sofa which I hadn’t considered but had all the elements I was looking for I went home to measure my room and think about it, on my second visit I saw a different lady called lily she was very knowledgeable and was able to answer my questions and help me complete my purchase I am very grateful to both ladies for their help .

21 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Staff was very understanding and…

Staff was very understanding and helpful with all info about the sofa we loved. From beginning to end of purchasing the sofa we felt relaxed and felt we could trust them. We can’t wait for it to come. 😊

24 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Service still great and very polite and…a

Service still great and very polite and helpful thank you

24 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Darren was very thorough in informing…

Darren was very thorough in informing us about evertything regarding our purchase and explained in detail to us about the suite we brought.

24 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine A
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great price & customer service

Easy to order and great customer service. Both friendly and knowledgeable. Thank you Lily!

23 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

It was a very warm welcome given by…

It was a very warm welcome given by your staff.
They answered all of our questions.
They were very polite and encouraged us to look around.
We are very pleased with our purchases.
We look forward to receiving in the near future

21 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent from start to finish

Let me know if and when their help was needed.
Which was after viewing and then purchasing a sofa and chair.
It was an easy process conducted in a nice atmosphere.
The place itself is full of light and clean, and the furniture well laid out. Also, being out of town makes it no problem finding a parking space.
Altogether a nice expierance from staff and shop.

20 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Good morning Graeme,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Very helpful staff

Very helpful staff, need it an easy sale

19 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hello,

Thank you for your 5 star review.

Kind regards
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Alison was great

Alison was great. She explained everything really well & did not feel pressured.

18 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Betygsatt 4 av 5 stjärnor

Order for sofas online and at DFS Torquay

It was easy to order the sofas online but I wasn't sure how the discount was applied hence the 4 stars and not 5.
The original order was placed in the basket by Darren at DFS Torquay. He was a very friendly and helpful guy. Thank you Darren (and Lucy)

16 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent

Able to browse around the store, good selection of quality furniture. Staff were very helpful and friendly. Customer service was excellent. Very happy with our purchase.

16 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

Hi, I am very pleased to hear that you have had a great experience while ordering with us. I would just like to say thank you for taking the time to give us your feedback. 😊

Kind Regards,
Vanessa
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Really nice store

Lovely, relaxed store with staff who don't jump on you the minute you come in. They make their presence known gently. As soon as we needed help we were approached by a lovely member of staff (Lilly) who was very knowledgeable. No hard sell. Helped us save a bit of money with the offer and we got cushions we didn't expect to get too! Would definitely recommend if you need furniture 👍 lovely relaxed experience and we got exactly what we needed.

9 april 2026
Logotyp för DFS Furniture - Torquay

Svar från DFS Furniture - Torquay

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,
Vanessa
DFS Customer Support

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