Great experience in the store today! Duncan was so incredibly helpful and knowledgeable (as well as very patient!) Defo recommend anyone looking for help on a new sofa to head down and chat with the l... Se mer
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Plats
Byt platsBrowns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG Torquay, GB
•Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Darren in the Torquay Store was outstanding. He demonstrated the sofa and organised the everything with real professionalism. Store was spotless and all other staff we interacted with were polite and... Se mer
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Ordered my sofa today with manager Lilly who is fantastic and funny which topped the experience and helped making the choices easier - great employee for the business need more of her
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Alison was extremely helpful. Even though we had really decided on the sofa we liked, she suggestd that we still looked at all there was to view to confirm our choice. We only wanted the two seater so... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Browns Bridge Road, Unit 2, The Willows Retail Park, TQ2 7TG, Torquay, Storbritannien
- 0333 999 9848
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Staff were professional and helpful …
Staff were professional and helpful will dad take old sofa away please advise
7 mars 2026
Svar från DFS Furniture - Torquay
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
We had a great experience buying our…
We had a great experience buying our first sofa, the lady billie we had helping was great, so accommodating and helped make our choice much easier
14 mars 2026
Svar från DFS Furniture - Torquay
Good afternoon Imogen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
We have had a wonderful experience with…
We have had a wonderful experience with DFS in Plymouth and actually purchased our sofas in DFS Torquay. The staff were amazing in both stores and so knowledgeable. We felt like we were given all the relevant information about the sofas including all the cover and warranty but never felt pressured to purchase. What a great experience. Thank you
14 mars 2026
Svar från DFS Furniture - Torquay
Good Morning Nicole,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Jordan
DFS Customer Support
Lovely friendly and helpful staff
13 mars 2026
Svar från DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Torquay
Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Torquay
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great Experience
I visited the store a couple of times whilst trying to make a decision on a sofa, all the staff were so lovely. Rachel and Darren were both extremely helpful and friendly and both made the purchase completely stress free. Everything about the finance and care of the sofa was explained to me so well, very happy with the service they provided.
10 mars 2026
Svar från DFS Furniture - Torquay
Good morning Antonia,
We are really grateful for your kind words and for sharing your experience in our store with Rachel & Darren. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
We needed help in finding recliner chairs.
We needed help in allocating recliner chairs & a comfortable sofa amongst the many pieces of furniture displayed. Very helpful lady member of staff.
7 mars 2026
Svar från DFS Furniture - Torquay
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Making you feel welcome in the store…Today
Making you feel welcome in the store and although the store was busy they were helpful and even gave us a drink whilst we waited for their expert advice
7 mars 2026
Svar från DFS Furniture - Torquay
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Knowledgeable staff with quality products
The staff, in particular Alison, who was extremely informative and knowledgeable about the products, and could advise on which sofas best suited our needs. She covered everything from couch diameters to insurance, maintenance and care of the product we selected.
6 mars 2026
Svar från DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Excellent sales service
Our sales person was very friendly, knowledgeable and enthusiastic. There was no pressure and felt relaxed.
6 mars 2026
Svar från DFS Furniture - Torquay
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Torquay
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Online or Instore…
We had a look at the sofas online and then popped into the Torquay store where we met Lilly who was super helpful! She went through the different sofas we liked and helped us choose the one that would suit us the best! She was an excellent salesperson and made the whole experience of buying in person so much better than doing it online. Warm friendly atmosphere and staff that are helpful and not at all pushy! A lovely experience!
4 mars 2026
Svar från DFS Furniture - Torquay
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Great staff in store
Great staff in store, hot chocolate offered to my daughter, and lovely prompt and helpful delivery team. Knocked off one star because I felt the cleaning kit was overpriced.
21 februari 2026
Svar från DFS Furniture - Torquay
Good afternoon Hollie,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Torquay
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Torquay
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Great service from Darren 👍👍
1 mars 2026
Svar från DFS Furniture - Torquay
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
The lady was welcoming
The lady was welcoming and happy to answer any questions raised.
27 februari 2026
Svar från DFS Furniture - Torquay
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
A great experience
We had such a great experience choosing our new sofa. We showed Rachel a few options we had seen online, we explained to her what we both like and don't like and Rachel managed to help us find exactly what we needed which wasn't one we had considered before! We felt really listened to and Rachel really went above and beyond to help us find the perfect new sofa for our family.
28 februari 2026
Svar från DFS Furniture - Torquay
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
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