The product hasn’t been delivered yet, so I’m unable to comment on it at this stage. However, I’d like to highlight the excellent customer service we received from John (Stevenage store). He was extre... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I had a fantastic experience buying my sofas guided through it all with Margaret who couldn’t have been more helpful. The whole process was double checked by the store manager. Well done to DFS Steven... Se mer
We had an excellent experience with Caroline during our visit. She was extremely helpful and very knowledgeable about the range of sofa options available. Caroline provided clear, useful advice an... Se mer
Företaget har svarat
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Storbritannien
- 0333 999 9805
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Ellie gave a very calm and relaxed…
Ellie gave a very calm and relaxed vibe. Have attended other DFS stores previously and left as felt sales were pushed. But we didnt get that from Ellie, she was great and definitely deserved our custom.
19 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
I have a broken leg on my sofa and the…
I have a broken leg on my sofa and the Sales Assistant, went out of her way to help me. She was knowledgeable and carefully explained how she could get the part for me. I was very pleased how helpful and friendly the staff are in this branch. Thankyou Chris
17 juni 2026
Svar från DFS Furniture - Stevenage
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
We were welcomed into the store in a…
We were welcomed into the store in a very friendly way with a smile. The staff asked what we were interested in buying and took us round the store to the sofas . The professionalism of the staff was great and encouraged us to buy our sofas today
17 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
No pressure selling
No pressure selling. We saw4 separate employees and they all great Gave advice and allowed us space to wander. We attended the shop on three separate days
16 juni 2026
Svar från DFS Furniture - Stevenage
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Jhon was fantastic from the minute we…
Jhon was fantastic from the minute we walk in he gave us space until we were ready. He was very knowledgeable about what we were asking couldn't of asked for a nicer man so many thanks to jhon and dfs what a great shopping experience.
15 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Stevenage
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Sofa brought with ease
John assisted who was highly professional and experienced, was an absolute pleasure
14 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service!
Excellent service. We were given lots of time to make our decision. Our salesperson was polite and very informative . He took his time listened to our needs and helped us make good choices. We never felt we were being pushed or rushed into making a decision. I feel extremely happy with my experience today and can not wait to take delivery of my items.
14 juni 2026
Svar från DFS Furniture - Stevenage
Hello Sam,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Amazing experiece
Thank you for carol for her help, amazing customer service great experience
14 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great help overall
Mickey helped us through the process of buying our new sofa, explained everything to us as well as let us have time to talk it through as a couple.
13 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
John the sales person was very helpful…
John the sales person was very helpful and explained everything well
13 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Customer service was really good and…
Customer service was really good and everything was properly explained to my understanding
13 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The lady we dealt with was fantastic
The lady we dealt with was fantastic, her name is Sarah and if I was to buy again I would deal with her, I would imagine all the staff at stevenage are just as good
13 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Furniture
Shop assistant Carol was very good helping us chose the best suite for our needs .
11 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The salesman was very knowledgeable and…
The salesman was very knowledgeable and not pushy we knew what we wanted and he listened and didn’t push his own agenda
13 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Choosing new furniture is a big…
Choosing new furniture is a big decision and the help and advice we were given was very much appreciated. We think her name was Carol.
12 juni 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Stevenage
Hello Nicola,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Well worth a visit
Friendly, helpful and well informed staff plus good range of options to choose from.
10 juni 2026
Svar från DFS Furniture - Stevenage
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Detta är Trustpilot
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