we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed. We also bought 2 cushions that she showed us which... Se mer
Företaget har svarat
We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed... Se mer
Företaget har svarat
John was friendly and helpful. He was very patient and nothing was too much trouble for him. We were very indecisive and weren't sure which sofa to choose, but he was never pushy or tried to convince... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Broadhall Way, Unit 18, Roaring Meg Retail Park, SG1 1XN, Stevenage, Storbritannien
- 0333 999 9805
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Carol in the Stevenage branch was very…
Carol in the Stevenage branch was very friendly and answered all our questions. Service was brilliant.
8 augusti 2026
Profess
Simple, professional and polite. Excellent product knowledge along with clear advice regarding aftercare.
15 augusti 2026
Very professional honest and polite…
Very professional honest and polite customer care
15 augusti 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Excellent Customer Service
very pleasant and responsive sales person. explained the process and expertly managed our order and a small change to it afterwards.
10 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Excellent salesperson
Excellent salesperson. Very knowledgeable and helpful. Made sure we were happy with our choices
13 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
sofabeds
we asked to see all the sofas that were sofa beds, we were shown them all and with the one we were interested in we were show how easy it was to pull the bed out and got to lay on the bed to check how it felt. Michelle was great and gave us space to talk together and look around without her with us, but ensured she was on hand if we had any questions
13 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent service
Excellent service. Great choice and sone good advice
5 augusti 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Stevenage
Hello Jayne,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Happy shopping experience
We were greeted by a smiley, cheerful young lady, who was helpful but not intrusive. Hergood knowledge of furniture helped us to decide on our choice, and we were given all the points that we needed to know.
11 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The sales person was very knowledgeable…
The sales person was very knowledgeable and went through all the care options if livi
11 augusti 2026
Svar från DFS Furniture - Stevenage
Hello Emmanuel,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Your Michelle was an absolute pleasure…
Your Michelle was an absolute pleasure to deal with - all relevant matters were well explained ! As I’ve only recently moved into the area I will certainly return for further purchases
11 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great service and so nice to us oldies
The lady in the store sorry I don't know her name gave my husband and I great service and advice and then ordered the 2 matressess that we needed.
We also bought 2 cushions that she showed us which were perfect for our family room who knew that they were just sitting on a shelf waiting to be pointed out.
4 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Lovely staff.
Great customer service, knew what I wanted and the sale was done quickly answering all the questions I needed.
10 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Stevenage
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Stevenage
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very professional and most helpful
Very professional and most helpful in every way.
Did not put us under any pressure to buy and was very helpful in every way to help us make our decision
of what to buy, a real pleasure to deal with.
Many thanks.
Paul Turner
10 augusti 2026
Svar från DFS Furniture - Stevenage
Hello Paul,
We’re really grateful you took the time to share your 5* rating with us and others. It's lovely to hear that the team gave you all the information you needed and met all of your expectations.
Kind regards,
Lia
DFS Customer Support
We had a great experience
We had a great experience, the sales team were amazing, especially Michelle.
9 augusti 2026
Svar från DFS Furniture - Stevenage
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
The gentleman who served us was very…
The gentleman who served us was very good in making sure all details were correct and very friendly
9 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales man was very good no pressure…
Sales man was very good no pressure guided us through everything so we understood and the manager was helpfull to
8 augusti 2026
Svar från DFS Furniture - Stevenage
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Stevenage
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.