Having bought from DFS many times we were not disappointed again this time. The staff were exceptionally helpful, didn’t pester you but on hand to answer any questions/queries. We were left to wonder... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sara... Se mer
Företaget har svarat
We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order! We l... Se mer
Företaget har svarat
The sales team weren't at all pushy, they gave us time to look and explained various options and things that weren't actually explained when looking at the sofa set online. When we chose the set we w... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Arlington Way, Sundorne Retail Park, SY1 4YA, Shrewsbury, Storbritannien
- 0333 999 9745
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
An Enjoyable Experience and I Hate Shopping
After much looking and comparing I had decided to replace my Freya sofa with an identical one, in the same colour. Sarah was so helpful, she guided me through the screens quickly and efficiently. Sarah went over the finance and protection options professionally whilst still retaining her warm and friendly personality. I really don't like shopping and Sarah turned my visit into an enjoyable experience.
20 augusti 2026
Svar från DFS Furniture - Shrewsbury
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had excellent support and guidance…
We had excellent support and guidance when selecting our Stowen range of furniture. Staff were very helpful about the various leather options and guidance on keeping the suite in tip top order!
We look forward to receiving our suite in due course - great customer service today!
19 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent customer service
Excellent customer service. I can’t remember the name of the lady we dealt with but it was in the Shrewsbury store.
18 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello Kelly,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Very happy with staff very helpfull and…
Very happy with staff very helpfull and polite
18 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello Jackie,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
We were given time to look around at…
We were given time to look around at all the furniture without interference and only when we had made our mind up which product we wanted did the salesperson come and guide us through the purchase.
A very good experience and highly recommended.
16 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Helpful
Very friendly and helpful store assistant. It was easy to find what we wanted and easy to place our order. Great choice of sofas etc. Will definitely use DFS Shrewsbury again.
18 juli 2026
Svar från DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Warm and welcoming staff
Sarah and the team were very welcoming and provided all the information needed to complete my order. I am now looking forward to receiving my new corner sofa.
16 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Professional and helpful.
We were asked if we needed any help when arriving. All the staff were very professional, knowledgeable and helpful.
15 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Given the time to view and figure out before talking to a staff member
Very easy to find what we were looking for, the store was lovely and big, we were given ample time wander, measure and think and When ready Chloe talked us through everything. Very nice experience actually
15 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
A positive experience and great…
A positive experience and great friendly and informative customer service.
15 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
excellent staff
15 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Stu was so helpful and no pressure
Stu was so helpful, our initial plan of a corner sofa didn't work with our space but he helped us find an alternative and wasn't pushy or pressuring. We had time to look and decide what to do without feeling like we had to decide right there.
14 augusti 2026
Svar från DFS Furniture - Shrewsbury
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Stu met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
We had a very helpful young man
We had a very helpful young man, who explained everything in detail about our purchase and the extra warranty if we wanted it well done 👍.
13 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very knowledgeable and helpful team
6 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Shrewsbury
Hello,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and professional.
28 juli 2026
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We had a wonderful member of staff…
We had a wonderful member of staff named Chloe , she was Very helpful and explained everything .She is an absolute credit to the company.
11 augusti 2026
Svar från DFS Furniture - Shrewsbury
Hello Derek,
Thanks for your lovely feedback, we’re glad to hear Chloe met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Shrewsbury
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
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