Andy was fantastic, helped us from start to finish and made the entire process considerably easier. Very patient with us with all our questions and was knowledgable in the questions we asked. Thank yo... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The staff are knowledgeable and friendly, but leave you to look round rather than pushing you to buy. When we did find the sofa we wanted they were able to answer any questions we had. The customer... Se mer
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I visited the DFs Store in Sheffield near Sheffield train station. With a friend not really thinking about buying anything yesterday 8th August and we were left to look around ourself and David... Se mer
Företaget har svarat
We had a great experience — the salesman was friendly, helpful, and really easy to talk to. There was no hard‑sell pressure at all, which made the whole process feel relaxed and comfortable. He gave... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Fornham Street, S2 4AL, Sheffield, Storbritannien
- 0333 999 9835
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Sheffield
Hello Linda,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Lovely staff
The staff there was kev who did our paperwork and 2 other ladies who checked in on us
Allowed us to go around our selves and helped when was required made the experience alot less overwhelming
1 juni 2026
Svar från DFS Furniture - Sheffield
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Vanessa
DFS Customer Support
Sam is a Star
I had a lovely experience with Sam, who was very attentive, without being pushy. It was my first time purchasing a sofa, and she answered all of my questions about the ranges I was interested in, plus offered useful suggestions that helped me make my decision. Really liked how friendly and down to Earth she was; I've made my purchase, just waiting for delivery.
23 maj 2026
Svar från DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Sheffield
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Sheffield
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Great service
Extremely friendly and professional staff. No pushy sales people pleasant experience. I love their products. Not the first time I have purchased from DFS and will not be the last.
22 maj 2026
Svar från DFS Furniture - Sheffield
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Staff were extremely helpful and…
Staff were extremely helpful and customer service was second to none.
22 maj 2026
Svar från DFS Furniture - Sheffield
Hello Chris,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
The conversation & choice selection was…
The conversation & choice selection was easy.
Nothing was rushed I was allowed time to
Make a decision and process the information given.
28 maj 2026
Svar från DFS Furniture - Sheffield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Sheffield
Hello Nicola,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Svar från DFS Furniture - Sheffield
Hello Benjamin,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
The sales lady we dealt with was very…
The sales lady we dealt with was very helpful and helped us through the process smoothly and accurately
18 maj 2026
Svar från DFS Furniture - Sheffield
Hello Shaz,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Sheffield
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Staff Sam is helpful and friendly …
Staff Sam is helpful and friendly able to facilitate us during the sale ; she is polite .
23 maj 2026
Svar från DFS Furniture - Sheffield
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
I just got what i was looking for
14 maj 2026
Svar från DFS Furniture - Sheffield
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Not push
I loved the fact tge assistant was not pushy. He was confident in giving us the information and he was very pleasant.
15 maj 2026
Svar från DFS Furniture - Sheffield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great experience at DFS
Great experience at DFS. The salesman was polite, professional, and really helpful explaining all the details about the sofa. Quick and easy visit with excellent customer service.
14 maj 2026
Svar från DFS Furniture - Sheffield
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Really helpful & professional
Really helpful & professional.
Lovely member of staff helped us today ! Even after changing my mind a few times
Would certainly use dfs again ..
13 maj 2026
Svar från DFS Furniture - Sheffield
Hi there, thank you for taking the time to leave a 5-star review!😊
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Sheffield
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Good choice of furniture, relaxed, helpful staff.
Sam, the lady that served us didn't pressure us, was very patient, very helpful and answered all our questions both times we were instore.
10 maj 2026
Svar från DFS Furniture - Sheffield
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Everyone was very polite and helpful…
Everyone was very polite and helpful when I visited. I’m looking forward to my sofa arriving next week! Once it’s in my home, I’ll leave another update about the sofa itself, but for now, 5 stars for the respect and service."
2 maj 2026
Svar från DFS Furniture - Sheffield
Good Morning,
Thank you very much for your kind review. Here at DFS we are committed to providing world class customer service from the sale, through to the delivery and aftercare.
Just to make you aware you have rated DFS at 1 star, if you do have any concerns at all please get in touch with a member of our team on 0333 9999 777 and we would be more than happy to assist you.
Kind Regards,
Lorraine A
DFS Central Customer Support
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