We were looking to browse. The staff welcomed us on arrival, but weren't pushy. We felt relaxed enough to take our time to choose the right sofa. When we asked a question or had a concern the staff w... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great experience at the weekend. Maddie was helpful but didn’t pressure us or follow us around which we’ve experienced in other stores. Made the order process simple and straight forward
Företaget har svarat
Just been to DFS Rugby and had the best customer service, staff were so polite and welcoming, letting me look around at my own pace but ready to answer any questions. When choosing my sofa, they tal... Se mer
Företaget har svarat
Bob, in your Rugby store was very helpful and covered all the aspects of our making the right decision for our purchase with yourselves!
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Forum Drive, Unit 25 Elliottâ Field Shopping Park, CV21 1SR, Rugby, Storbritannien
- 0333 999 9524
4,9
Utmärkt
2 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Rugby
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Very friendly and efficient
Very friendly, efficient and knowledgeable service received. Good prices too.
24 augusti 2026
Svar från DFS Furniture - Rugby
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Rugby
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
DFS has a great choice of Recliners
DFS has an excellent choice of Recliner Chairs. We were greeted when we arrived and shown where the Recliners were. No pressure from Sales people. We found what we wanted and purchase was nice and easy.
23 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Friendly approachable staff
Friendly approachable staff
Maddi helped us with any questions we needed answered
23 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Thumbs up for Bob
Visited rugby dfs and purchased a three piece suite. Bob was very informative and efficient without being pushy .
23 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff were very helpfull when asked about varius products…
Staff were very helpfull when asked about the available products which enabled me to make my desion on what to purchase.
They also read through my order with me to make sure it was correct.
They also advised on cleaning to keep product in good condition.
Customer service was excellent.
21 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Rugby
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Good customer service experience
Bob, in your Rugby store was very helpful and covered all the aspects of our making the right decision for our purchase with yourselves!
22 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Ellie was super helpful
Ellie was super helpful, offering additional assistance with the sofas to see the differences between firm and soft and offering alternative sofa options. Super helpful and friendly
22 augusti 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Rugby
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Great experience
We were looking to browse. The staff welcomed us on arrival, but weren't pushy. We felt relaxed enough to take our time to choose the right sofa. When we asked a question or had a concern the staff were very thorough and helpful. We enjoyed our experience and will use DFS again.
A great experience and lovely, professional staff
21 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Amazing Staff at Rugby DFS
The staff at the Rugby store were amazing friendly and exceptionally helpful.
19 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Fantastic service by Kate at the Rugby…
Fantastic service by Kate at the Rugby store! Everything was explained and the process was great.
19 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
Great experience
Great experience at the weekend. Maddie was helpful but didn’t pressure us or follow us around which we’ve experienced in other stores. Made the order process simple and straight forward
16 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Maddie helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Great experience
17 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Rugby
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Rugby
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Very good Staff and service
5 augusti 2026
Svar från DFS Furniture - Rugby
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Good friendly staff
Good friendly staff
No pressure in buying
Would not let you buy something you didn't want 👍👍
30 januari 2026
Svar från DFS Furniture - Rugby
Hello Mr Thornicroft,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.