We were very happy with our experience at DFS Rotherham. The store is very well laid out, the pricing is clear and information about each range of furniture is readily available. Heather assisted us w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Heather was the best sales person in the whole of the Eastern hemisphere. She made my daughter feel so included and gave us a great experience. Please can she be recommended for an award or bonus as w... Se mer
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I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... Se mer
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We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Rail Mill Way, Unit 12A, S626EJ, Parkgate, Storbritannien
- 0333 999 9814
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Hi Happy experience !
Hi ! On entering there was no pressure to buy we were left to browse at length ! Staff came when asked and were informative about our needs .
When we found several that looked good they were asked several questions and a few wouldn’t be suitable for our needs !
Nothing we too much trouble when we got it down to the one ! Still no pressure to buy but helpful to the end !
Easy to pay and flexible with delivery etc
No problem all way through and came away happy ! Have my custom again ! Thanks !
26 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Brilliant
we purchased our furniture from DFS as have had other items from DFS and never had any problems
The staff have always been very helpful and no pressure into buying goods. The furniture purchased in the past has been very good quality.
26 maj 2026
Svar från DFS Furniture - Rotherham
Hello Susan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Chloe was excellent today
Chloe was excellent today. Nothing was too much trouble, she helped eithball our questions and explained everything in detail. Went above and beyond. Highly recommended.
25 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Excellent service and i was talked…
Excellent service and i was talked through everything and understood what was important to know and i will be shopping with DFS in the near future many thanks for your great service a
25 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Rotherham store
I was really impressed with Colin very knowledgeable and patient with us as we was asking a lot of questions
25 maj 2026
Svar från DFS Furniture - Rotherham
Hello Rebecca,
Thanks for your lovely feedback, we’re glad to hear Colin met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Fantastic experience at DFS – highly recommend!
I recently purchased a new sofa from DFS using their finance option, and I couldn't be happier with the service. The entire process was quick and seamless. The staff were incredibly friendly and helpful, taking the time to explain everything clearly so I could make an informed decision. Best of all, there were no pushy sales tactics, which made the whole experience really refreshing. Five stars
25 maj 2026
Svar från DFS Furniture - Rotherham
Hello Sarah,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Simple direct and easy communication
Simple direct and easy communication. Relaxed manner didn't push the hard sell. Very helpful!!
23 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great customer service
Great customer service, let you look around without following you. Are available when you want to ask questions.
23 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Rotherham
Good afternoon Nikita,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
We didn’t feel harassed from the second…
We didn’t feel harassed from the second we walked in. A pleasent good afternoon. If you need me please come and ask was all that was needed. This allowed us to browse in our own time and then approach a staff member when we were read.
This is the reason we purchased from DFS as we had already walked out of 3 local stores due to being followed around feeling harassed and under pressure to choose something
18 maj 2026
Svar från DFS Furniture - Rotherham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Great customer service
Having the opportunity to sit on the sofas and discuss my needs with knowledgeable staff was great.
16 maj 2026
Svar från DFS Furniture - Rotherham
Good afternoon Claire,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
They were really quick to help us in…
They were really quick to help us in store, the sales lady was absolutely lovely and made the experience really personal. Probably the nicest sales person ever.
17 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Rotherham
Good afternoon,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Staff member Saida was really helpful
Staff member Saida was really helpful, she answered all our questions and more! She was really professional and made us feel comfortable.
16 maj 2026
Svar från DFS Furniture - Rotherham
Good morning Susan,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Saida.
Kind regards,
Lia
DFS Customer Support
Customer service is good.
8 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
We were welcomed into the store by…
We were welcomed into the store by Syeda (sorry if the name is wrong) who was very friendly and helpful. She was very knowledgeable and answered and questions and queries that we had. She supported us in ordering our sofa and helped us tailor it to how we wanted. Great customer experience
13 maj 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Very quick service
Very quick service, easy step by step guide. When visiting the store in Rotherham they were very friendly and wasn’t bombarding with information. Was given time to look around rather than feel like you were being followed.
7 maj 2026
Svar från DFS Furniture - Rotherham
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Really helpful and friendly staff
Really helpful and friendly staff, very informative. Didn’t feel pressured into buying
12 maj 2026
Svar från DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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