I was very happy with my recent purchase at the DFS Rotherham store. The salesman who dealt with my purchase (Richard) was very professional, friendly, helpful and knowledgeable. I had visited other s... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had such a good experience! Richard (I think that was the assistants name! He got us hot chocolates and was talking to us about the option of getting a rug with the sofa we ordered) was professiona... Se mer
Företaget har svarat
I was recommended by my daughter who’d already bought her 2 settees from DFS. Today I purchased the same style which I’d already admired. The young lady who served us Chloe was very pleasant and helpf... Se mer
Företaget har svarat
Colin at Parkgate branch was absolutely fantastic. From the start when we walked in he wasn't pushy or clingy, he let us know he was there to help and gave us space which was a big factor in us purcha... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Rail Mill Way, Unit 12A, S626EJ, Parkgate, Storbritannien
- 0333 999 9814
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very good customer service
Very good customer service, the memeber of staff was really helpful and polite.
27 juni 2026
Svar från DFS Furniture - Rotherham
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very helpful
Very helpful, listened and answered every question we wanted to know. Even if it was just simple silly question.. Was happy to leave with a perfect sofa of dreams, after 4 failed sofa.
27 juni 2026
Svar från DFS Furniture - Rotherham
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Very helpful no pressure
Very helpful no pressure
Easy to order
Always go to DFS for furniture
23 juni 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Sales woman called Chloe was brilliant
Sales woman called Chloe was brilliant, very informative and great customer service
23 juni 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
We had Lynn from who was a guest…
We had Lynn from who was a guest working from a different store Lynn was absolutely amazing
23 juni 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Very friendly and helpful staff online…
Very friendly and helpful staff online and in store
16 juni 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Really good customer service helped me…
Really good customer service helped me find the perfect sofa
23 juni 2026
Svar från DFS Furniture - Rotherham
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Excellent service by Colin
Excellent service by Colin, thanks. Knowledgeable and straightforward. Gave clear instructions.
22 juni 2026
Svar från DFS Furniture - Rotherham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Walked into store and was made welcome
Walked into store and was made welcome. I was pointed to the area of the store that I needed.
I called the salesman for help and advice. Within hour I had purchased the product I needed and walked out the store with all the information I needed and looking forward to sitting on my new sofa
20 juni 2026
Svar från DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
great service and knowledge
20 juni 2026
Svar från DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The Sales assistant that dealt with me
The Sales assistant that dealt with me, was extremely friendly and helpful. She managed to secure a sofa for me without any hassle or problems. Would definately recommend dfs
20 juni 2026
Svar från DFS Furniture - Rotherham
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
18 juni 2026
Svar från DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Rotherham
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Excellent member of staff very thorough…
Excellent member of staff very thorough with explaining insurance and also how to keep sofa clean and refreshing
17 juni 2026
Svar från DFS Furniture - Rotherham
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Staff were friendly and helpful.
15 juni 2026
Svar från DFS Furniture - Rotherham
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
10/10
All in all great experience the staff was very friendly, not pushy or judgemental like în some other stores we previously went in, was even offered a drink while we completed our purchases
15 juni 2026
Svar från DFS Furniture - Rotherham
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Won't be using dfs again the Rotherham…
Won't be using dfs again the Rotherham store just want to get the sale . We delayed our delivery until 1st of july as we would be on holiday and the staff in the store said that would be fine but while on holiday we get an email saying it will be delivered on 24th june and all we get is its not a storage facility . The Rotherham store staff shouldn't have agreed to the delay then . Updated..store tried to ring because they got the international ringtone they hung up and thats the point of the complaint because we are away and if its delivered there will be no body in the house
15 juni 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Rotherham
Hello Scott,
Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you have faced with furniture and the subsequent handling of your concerns. Your feedback is extremely valuable, and we understand your frustration given the situation.
Rest assured the store manager is due to call you and address your concerns.
Kind regards,
Lia
DFS Customer Support
Great selection of sofas
Great selection of sofas, service and staff was excellent - not pushy or following you around
5 juni 2026
Svar från DFS Furniture - Rotherham
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.