Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were met by an extremely courteous salesman who explained the information on the sofas we were interested in, and we were happy to purchase from him after we decided on our choice. Thanks Faisal... Se mer
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We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Se mer
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I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Storbritannien
- 0333 999 9796
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Romford
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Sales person was friendly
Sales person was friendly, approachable and knowledgable, made the whole process very easy
17 maj 2026
Svar från DFS Furniture - Romford
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Assistant Adil Very helpful with good…
Assistant Adil Very helpful with good personal service
18 maj 2026
Svar från DFS Furniture - Romford
Good morning John,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Mo was great
Mo was great! Great choice options and liked the checking out with another staff. the verification gave much confidence. Liked the sale.
17 maj 2026
Svar från DFS Furniture - Romford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Romford
Good morning Kelly,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
We was left to have a look around then…
We was left to have a look around then when we needed help we found the lady very helpful it and friendly it was all very easy
9 maj 2026
Svar från DFS Furniture - Romford
Good morning Mrs Cox,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Romford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience with Caroline…
I had a great experience with Caroline Watkins. She was very helpful, patience and supportive in her service to me and my husband in the Gallows Corner, Romford store. She is the most understanding and professional customer sales/support person I have met in a furniture store in quite a while.
Myself and my husband wish Caroline all the success in her career.
3 maj 2026
Svar från DFS Furniture - Romford
Good afternoon Marwa,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Caroline.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Romford
Good morning,
Great review, thanks for sharing!
Kind Regards
Lia
DFS Customer Support
Pleasant people very polite and helpful…
Pleasant people very polite and helpful great service
12 maj 2026
Svar från DFS Furniture - Romford
Good afternoon Katie,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Nicola was great
Nicola was great, she really listened to our needs and helped find our dream sofa! Thank you so much Nicola!
4 maj 2026
Svar från DFS Furniture - Romford
Good afternoon Kirsty,
Thanks for your lovely feedback, we’re glad to hear Nicola met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Romford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Lorraine A
DFS Central Customer Support
Excellent staff
Excellent staff, very knowledgable and helpful, listened to my needs and helped me find what I required. If ever need another sofa would return to DFS, also 100% recommend to friends and family.
9 maj 2026
Svar från DFS Furniture - Romford
Good Morning,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind Regards,
Lorraine A
DFS Central Customer Support
Fantastic service got what I wanted and…
Fantastic service got what I wanted and more thank you
29 april 2026
Svar från DFS Furniture - Romford
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Showroom was welcoming
Showroom was clean, bright and welcoming. Staff were friendly and knowledgeable.
5 maj 2026
Svar från DFS Furniture - Romford
Good morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Faisal was great
Faisal was great, patient and attentive. Explained the finance and warranty options thoroughly. Definitely recommend
5 maj 2026
Svar från DFS Furniture - Romford
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Very good customer service and well…
Very good customer service and well handled very pleased with my experience
26 april 2026
Svar från DFS Furniture - Romford
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly Service
The woman who served us was very friendly and helpful. We popped into store a couple of days before we purchased our furniture and we were warmly greeted. The same person dealt with our sale today, she was professional and helpful.
4 maj 2026
Svar från DFS Furniture - Romford
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Romford
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Excellent customer service
Amazing customer service. Faisal khan really went above and beyond to provide excellent customer service to us when purchasing the sofas. He spoke through all the options and accommodate our needs for us. He was very patient and happy to help us. Really recommend.
3 maj 2026
Svar från DFS Furniture - Romford
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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