Great experience, choosing and buying sofas at DFS. From walking in the store, the atmosphere was welcoming, air conditioning making it feel comfortable, great lighting and clean, clear to browse... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything.... Se mer
Företaget har svarat
I had an excellent experience with DFS. The staff were friendly, helpful and professional, and they made the whole process easy and stress-free. The quality of the furniture is excellent, and I’m very... Se mer
Företaget har svarat
The staff didn’t hassle us they allowed us to walk round and have a good look when we had decided there was somebody immediately available. We was offered a hot drink. The gentleman explained everyth... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Colchester Road, Unit 4,Gallows Corner, RM3 0AD, Romford, Storbritannien
- 0333 999 9796
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
We were allowed to wander around the…
We were allowed to wander around the store without sales pitches. The staff were very helpful. Two members who went through our buying process, did not hurry us and made sure we understood everything. His name was Mr Khan and he had a young African assistant who had only just started this job. They were both very kind and knowledgeable.
3 augusti 2026
Svar från DFS Furniture - Romford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Amazing service
26 juli 2026
Svar från DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Very good service from Khan
Very good service from Khan. Polite, informative and good knowledge of the product.
3 augusti 2026
Svar från DFS Furniture - Romford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Sales Rep Khan was very engaging and…
Sales Rep Khan was very engaging and was listening to our requirements and was able to understand our choice of products. He explained all the areas and was very calm in his delivery without any pressure
1 augusti 2026
Svar från DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Holly M
DFS Customer Support
The gentleman that helped us was really…
The gentleman that helped us was really helpful. I have Tourette’s and he was so understanding and patient with me. He made my experience easy. His name was khan if I’m correct.
25 juli 2026
Svar från DFS Furniture - Romford
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Khan.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Romford
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Very thorough sales staff.
18 juli 2026
Svar från DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Romford
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
No pushy sales assistant.Enjoyable experience.
I felt the lady was very helpful and informative on what exactly I was looking for .She did not push me to buy .Also different ways to pay .Giving me plenty of time to choose.She also informed me of extras I could purchase .I had a very pleasant experience.
28 juli 2026
Svar från DFS Furniture - Romford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great customer service!
On arriving into the store, after a few minutes we were approached by a lovely salesman called khan. He offered his assistance, and also a hot beverage. He was so helpful, and knowledgeable of all the products and furniture in the store. He was so professional, but not pushy. He helped show me all the measurements, even advised me to measure the seating area to make sure the furniture fits, which was great advice. We came away and went back a couple days later to be greeted with warmth and kindness like we were told friends. What a kind man he is. The store was clean and felt comfortable and not overbearing, or being forced into sales. We ended up purchasing some lovely furniture, and can't wait for it to arrive. Our experience was made so much better by the wonderful staff at DFS. Thank you!
27 juli 2026
Svar från DFS Furniture - Romford
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Romford
Hello Douglas,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent service
Excellent service (Mr Khan). Very knowledgeable and friendly, and no pressure to buy.
27 juli 2026
Svar från DFS Furniture - Romford
Hello Alan,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Amazing service
25 juli 2026
Svar från DFS Furniture - Romford
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Great service
Friendly and very efficient service. Excellent knowledge of product and finance options. Everything was explained fully.
26 juli 2026
Svar från DFS Furniture - Romford
Good Morning,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Jordan
DFS Central Customer Support
Excellent customer service by Mr Adil…
Excellent customer service by Mr Adil at the store !
26 juli 2026
Svar från DFS Furniture - Romford
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service from our sales person…
Great service from our sales person Faye. She was patient and explained everything so well. I'm general a great experience in store, good selection.
26 juli 2026
Svar från DFS Furniture - Romford
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Romford
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Romford
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very quick with polite and valuable and…
Very quick with polite and valuable and informative advice and sale process Adil
24 juli 2026
Svar från DFS Furniture - Romford
Hello Anil,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
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