Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Se mer
Företaget har svarat
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Se mer
Företaget har svarat
The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
3 Forbury Road, RG1 3JH, Reading, Storbritannien
- 0333 999 9774
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
John was extremely helpful and very…
John was extremely helpful and very friendly, also very knowledgeable and supportive. Great customer service
2 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Reading
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Quick and Easy!
We were greeted by very friendly and helpful assistants who were knowledgeable about the products. There was a wide range of products to choose from and buying a sofa was quick and easy 🙂
2 augusti 2026
Svar från DFS Furniture - Reading
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Second one from DFS
We were looking for a sofa bed for our living room. Found and right one here. The rep explained everything in detail and it was a smooth experience.
Now just waiting for it to be delivered
25 juli 2026
Svar från DFS Furniture - Reading
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Meme me to come 100 times back in this store
Love from a to z love the furniture and staff is really helpful
1 augusti 2026
Svar från DFS Furniture - Reading
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Really helpful and friendly staff
Really helpful and friendly staff. Attentive and knowledgeable
1 augusti 2026
Svar från DFS Furniture - Reading
Good Morning,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Aga
Great customer service from Aga, was really friendly and helped us with all and any advice that we needed. Really good range of sofa's at good affordable prices.
1 augusti 2026
Svar från DFS Furniture - Reading
Good Morning,
We are really happy that Aga met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
We visited the Reading branch today and…
We visited the Reading branch today and brought a new sofa. We were greeted by a lovely lady called Aga, she was extremely nice, went through everything with us properly. Could not wish for a better person to deal with. 5 star
1 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The guy was very friendly and helpful!
31 juli 2026
Svar från DFS Furniture - Reading
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Reading
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Very helpful
Very helpful, friendly staff, not pushy but there’s when we needed to ask questions in order to make our final choice.
28 juli 2026
Svar från DFS Furniture - Reading
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Friendly and helpful service throughout
We received a warm and welcoming reception when walking through the door and were asked if there was something specific we were looking for. We were then shown which direction to follow and if we needed anything just let them know and then left us in peace to have a good look around before Steve approached us and asked if we needed any help or more information on anything. I had found what I was looking for and asked for more details and he duly obliged in a friendly and professional manner. We were offered drinks more than once while we waited for the paperwork to be sorted and made payment for my purchase. Steve was very nice and helpful throughout the process and was a pleasure to deal with and I got the items I wanted so it was a successful visit to the store.
27 juli 2026
Svar från DFS Furniture - Reading
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Excellent knowledge and very attentive…
Excellent knowledge and very attentive help with all elements of our initial enquiry and subsequent order.
27 juli 2026
Svar från DFS Furniture - Reading
Hello Andy,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Excellent Staff
Friendly, informative and patient staff. John who works at the DFS in Reading was brilliant with me and my wife.
27 juli 2026
Svar från DFS Furniture - Reading
Hello,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Servive and knowledge
Choose a sunday morning because thought it would be quiet .
a few people looking around a sales person approached us and asked if we needed help.
Told them our requirements and was taken to be shown a selection of sofas .
Very polite and good knowledge of sofas.very quick at getting delivery time and full price with extras .
Mr R Greetham
26 juli 2026
Svar från DFS Furniture - Reading
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Reading
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Great customer service, quick efficient and also not being pushy in selling you something you don’t want 😀
26 juli 2026
Svar från DFS Furniture - Reading
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Very friendly staff
Very friendly staff, lots of options, reasonable prices. I was listened to, felt comfortable and found my ideal recliner.
25 juli 2026
Svar från DFS Furniture - Reading
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.