Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to fin... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Se mer
Företaget har svarat
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Se mer
Företaget har svarat
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
3 Forbury Road, RG1 3JH, Reading, Storbritannien
- 0333 999 9774
4,9
Utmärkt
6 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Reading
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The staff was very professional.
11 augusti 2026
Svar från DFS Furniture - Reading
Hello Pearl,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Very helpful
11 augusti 2026
Svar från DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Every one listened to our needs and…
Every one listened to our needs and directed us to the perfect furniture we required
10 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Excellent experience, great staff.
Excellent experience from start to finish. The staff were fantastic and always ready to help with a smile on their faces. A special mention to Jonathan Rivers who helped us along on our journey to find our new sofa. Very easy to talk to and had a great understanding of the products and our needs. Would fully recommend this store for anyone looking to buy their next seating arrangement.
9 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Excellent experience
The staff and service was excellent, in particular John who served me. He was very helpful and patient. I would definitely shop there again.
1 augusti 2026
Svar från DFS Furniture - Reading
Hello Julie,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great service thank you
Great service Stephen and co were knowledgable and very efficient in helping us choose. Thank you
9 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you for sharing your positive feedback with us.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Reading store really helped me find the…
Reading store really helped me find the right sofa taking into considerations all my needs and life style,
9 augusti 2026
Svar från DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Couldn’t be more helpful and…
Couldn’t be more helpful and informative. We are happy with our purchase..
8 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you for your lovely feedback.
Kind regards,
Holly M
DFS Customer Support
I had a very good experience at DFS
8 augusti 2026
Svar från DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine E
DFS Central Customer Support
Excellent lady helped me out
Excellent lady helped me out, lovely and patient! Very knowledgable and efficient but ensuring I knew all the details
7 augusti 2026
Svar från DFS Furniture - Reading
Hello Kerry,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
John made the whole experience very…
John made the whole experience very easy. He explained all our options re a choice of sofa and went over all the finance details.Great customer service.
6 augusti 2026
Svar från DFS Furniture - Reading
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Appreciate everyone who's working they…
Appreciate everyone who's working they are so helpful. Thanks to Aga and all the other members for helping us find good furnitures
5 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Kept waiting
A good range of sofas and priced. I was disappointed to be waiting a long time for staff to notice I was waiting and come to help me and nearly gave up. Once they had they were knowledgeable and clear about my order.
29 juli 2026
Svar från DFS Furniture - Reading
Hello Julia,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture. Apologies for any extended wait times in store.
Kind regards,
Lia
DFS Customer Support
A most delightful and helpful…
A most delightful and helpful assistant Aga who couldn’t do enough for us
5 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
We was not pestered
We was not pestered, just ask if need help. Then left to look around, then was given the help we wanted. Given good advise, very helpful, & friendly.
4 augusti 2026
Svar från DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Lots of furniture on display so lots of…
Lots of furniture on display so lots of choice. The staff were very friendly and very knowledgeable. Agnieszka was very patient with all our questions and made us feel at home.
4 augusti 2026
Svar från DFS Furniture - Reading
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Staff were very helpful on both my…
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen sofa, and a coffee too!
31 juli 2026
Svar från DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.