Both members of the team we spoke with were excellent in their approach to customer service and attention to detail, with making sure we got exactly what we came in for. The service was quick, efficie... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shop was well presented cool and very welcoming no issues whatsoever. The sales team were extremely friendly and most helpful. Thanks so much for superb service. Andrew & Debbie Harwood
Företaget har svarat
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of sto... Se mer
Företaget har svarat
Ian was very nice to us and patient, he explained all the details nicely and didn't put pressure to us to buy something more expensive ,or more stuff like others do, he offered exactly what we wanted... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Mariners Way, PR2 2YN, Preston, Storbritannien
- 0333 999 9753
4,9
Utmärkt
7 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great choice of sofas
Great choice of sofas, found the one I liked online and found in store. Was exactly as we wanted and the gentleman who helped was brilliant, so helpful and knowledgable about the sofa and chairs we were after. Great visit and got the sofa we wanted
9 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
Svar från DFS Furniture - Preston
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
Great service by Sarah and the team at…
Great service by Sarah and the team at Preston DFS. Helpful and kind. Sarah was friendly and made my purchase easy.
8 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
The experience was impecable from start…
The experience was impecable from start to finish. Extremely easy and well explained process.
8 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you for sharing your 5 star review with us.
Kind regards,
Holly M
DFS Customer Support
The lady who helped us at preston…
The lady who helped us at preston docklands called sarah, was very professional , polite and freindly. A credit to the company.
8 augusti 2026
Svar från DFS Furniture - Preston
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Denzil was a nice guy and really…
Denzil was a nice guy and really helpful.
Made everything go smoothly.
The only thing when buying the sofa is the cost of the delivery and install. A lot of money, in my opinion.
8 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great experience at every step
Great experience from the time we walked in with friendly greeting and offer of assistance if required but left us to browse until we wanted to ask for further information without feeling pressurised. Superb assistance from Ian and the store manager - and the coffee was delicious too!
8 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Super sales person
Super friendly sales person. Can’t remember his name but 10/10 regards Tony
7 augusti 2026
Svar från DFS Furniture - Preston
Hello Amanda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Staff very helpful and friendly of the…
Staff very helpful and friendly of the purchase of our suite
31 juli 2026
Svar från DFS Furniture - Preston
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Brilliant customer service
Brilliant customer service. The staff knew the product and gave great advice on future care of the suite.
7 augusti 2026
Svar från DFS Furniture - Preston
Hello Erin,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Pleasant experience
No pushy sales people competitive pricing and Denzil who was our salesman was very warm and friendly and well informed on product
7 augusti 2026
Svar från DFS Furniture - Preston
Hello Hanny,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
I hate shops like yours
I hate shops like yours, I think you are all greedy buggers, but the guy who took care of us was friendly and helpful and didn't overdo the sale rubbish that sometimes causes me to walk out of stores.
It takes me week to prepare for any big purchases because it's a horrible experience, but I can't sit on the floor all my life so a needed a sofa.
Thanks
31 juli 2026
Svar från DFS Furniture - Preston
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Very good expressions
Very good expressions, peaceful place, warm welcome and very good guidance to our needs .
6 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you for sharing your great feedback with us.
Kind regards
Holly M
DFS Customer Support
I only went in for a look round
I only went in for a look round. What I seen was great, so I got talking to one of your staff he sat down and talk he was very good.
6 augusti 2026
Svar från DFS Furniture - Preston
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Staff friendly and kind
Staff friendly and kind, no question was too much and they were very efficient with information, sale and details about delivery! 100% recommend.
6 augusti 2026
Svar från DFS Furniture - Preston
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Salesman Gregg
Salesman Gregg, was very helpful at the Preston branch very knowledgeable, made buying our new sofa easy.
6 augusti 2026
Svar från DFS Furniture - Preston
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Gregg.
Kind Regards,
Jordan
DFS Customer Support
Service was great and Grant explained…
Service was great and Grant explained everything easily
5 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The gentleman who dealt with us was…
The gentleman who dealt with us was very quick & efficient in finding us our new sofa
4 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Staff in the Preston store were very…
Staff in the Preston store were very helpful i have no complaints in that department. I only gave it 1 star because when we received the delivery of the sofa one of them had a scratch on it so we had to wait another week until they delivered a replacement. Today they tried to deliver but it was the wrong one!! Very dissapointed now we have to wait another week til we have the right one delivered.
19 juli 2026
Svar från DFS Furniture - Preston
Good Afternoon,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. Please accept our apologies if you are experiencing a problem with your order.
I have taken a look into your order and I can see we have tried to contact you to give you an update with your order however I am really sorry we missed you.
The delivery team have contacted you to arrange the delivery for Friday 7th August and have sent you communication to confirm this date. Please be rest assured we will get this resolved for you as soon as possible.
Kind Regards,
Lorraine E
DFS Central Customer Support
I dealt with Lee at the Preston store.
I dealt with Lee at the Preston store.
He went through the options well and explained everything clearly.
Laid out the options and costings in a simple and easy to follow format.
3 augusti 2026
Svar från DFS Furniture - Preston
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
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