Our visit to the DFS store in Paisley was a very relaxed experience that was a welcome change for furniture purchasing. We were offered & given good advice & also left to browse. Joanna showed us the... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Was allowed to look around the store without being pounced on. Member of staff was very approachable, very knowledgeable, showed me various sofa beds available, asked me about the changes I am making... Se mer
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Bobby was very helpful (& patient!) in assisting us to narrow down our search and select a sofa that we were happy with. He was very knowledgeable about the stock and listened to what we were lookin... Se mer
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Ian was very helpful and professional. He clearly explained all the benefits and features regarding our choice of sofa. He then took us through the finance options available to us. All in all, Ian d... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Washington Road, PA3 4EP, Paisley, Storbritannien
- 0333 999 9792
4,9
Utmärkt
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Derek did a good job and we are pleased…
Derek did a good job and we are pleased with our orders
21 juli 2026
Svar från DFS Furniture - Paisley
Hello,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Called into Paisley store for a new…
Called into Paisley store for a new sofa. 2 seater and 3 seater reclyners.
Met at door by Ruraidh who was polite and courteous.
Explained what was after and directed to displays and left to wander once I had found what I was looking for sought Ruraidh who explained the deals available and option plans.
Quick n easy without a heavy sales pitch
Ist class service.
21 juli 2026
Svar från DFS Furniture - Paisley
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Easy to shop with no pressure and help…
Easy to shop with no pressure and help was at hand if required
20 juli 2026
Svar från DFS Furniture - Paisley
Hello Mr Nyamakanga,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
The salesperson
11 juli 2026
Svar från DFS Furniture - Paisley
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Excellent service from Ash
Excellent service from Ash. Very knowledgeable and explained everything to a high standard.
A pleasant shopping experience.
20 juli 2026
Svar från DFS Furniture - Paisley
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Was made very welcome
Was made very welcome. No hard sell but he didn't need to cause I went in with a specific purchase in mind.
12 juli 2026
Svar från DFS Furniture - Paisley
Hello Cat,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Paisley
Hello Joyce,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Good start but not good service afterwards
Salesperson pleasant and took care with us. Problems started when the Sofas arrived, not setup as promised, just delivered, one missing legs and the easy gliders for both missing. Legs arrived nearly 4 months later. Still waiting for the gliders. Offered £27 refund for the gliders. Disappointed with this.
54ZDS9420_2P
30 december 2025
Omdöme utan inbjudan
Svar från DFS Furniture - Paisley
Thank you for sharing your experience with us. We are deeply sorry to hear about the issues you have faced with furniture and the subsequent handling of your concerns. Your feedback is extremely valuable, and we understand your frustration given the situation.
I apologise that you do remain unhappy, the offer for a partial refund was purely as a gesture to say sorry. I can see the store manager has tried to call twice since to discuss this further with you but we were unable to reach you. If you do wish to discuss this with you direct, please do not hesitate to get back in touch.
Kind regards,
Lia
DFS Customer Support
The lady who assisted us was very…helpful and reliable
The lady who assisted us was very helpful and reliable. She gave us excellent advice on everything we asked about and was focused on her work.
19 juli 2026
Svar från DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Lorraine A
DFS Central Customer Support
Levina was excellent
Levina was excellent
Great Salesperson , talked you through all aspects of the suite and options .
Thoroughly recommend dealing with her , a pleasure .
19 juli 2026
Svar från DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Seller remembered all information from…
Seller remembered all information from first visit. Pleasant and professional
12 juli 2026
Svar från DFS Furniture - Paisley
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
A great range of sofas
A great range of sofas, all beautifully designed with great colours and the guy that seen to us was very nice and helpful, I like the quality of DFS so this is my 3rd sofa off them would highly recommend
11 juli 2026
Svar från DFS Furniture - Paisley
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Saeed was very polite and knowledgeable…
Saeed was very polite and knowledgeable about the sofa we were looking to buy. excellent customer service.
18 juli 2026
Svar från DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Lavinia was amazing from start to…
Lavinia was amazing from start to finish
Very friendly and professional
Nothing was to much trouble
It was a hassle free purchase and first class service from her very pleasant and welcoming person
18 juli 2026
Svar från DFS Furniture - Paisley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Fantastic range to choose from and…
Fantastic range to choose from and excellent customer service in store.
16 juli 2026
Svar från DFS Furniture - Paisley
Hello David,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Paisley
Hello Linda,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Lavinia who served me was very nice
Lavinia who served me was very nice , and gave lots of information regarding my purchase .
16 juli 2026
Svar från DFS Furniture - Paisley
Hello Bridget,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Paisley
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Paisley
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Paisley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
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