The manager[ in the sale items dept who dealt with us, .new malden] was brilliant ,he was extreamley helpful ,measured & explained everything , explained the cover we took out , was a fantastic experi... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Excellent customer service We had a disappointing start to our visit, as we did not feel welcomed or receive much assistance from the first member of staff we approached. Thankfully, a lovely... Se mer
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Chelsea was pretty amazing no pressure made us feel welcome and in charge the whole way. Explained everything in great detail made us a team and coffee and just made it an enjoyable experience from be... Se mer
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Great experience at DFS. We had the most outstanding service by Samir who helped us with the choices we were making. We went to a few different companies and came back to purchase the sofa from DFS mo... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Burlington Road, Shannon Corner Retail Park, KT3 4RP, New Malden, Storbritannien
- 0333 999 9769
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Nina was amazing
Nina was amazing. Such a great help and the manager was just as informative and helpful
22 juli 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you for sharing your kind feedback with us.
Kind Regards,
Holly M
DFS Customer Support
Very good assistant who helped me…
Very good assistant who helped me choose. He was very knowledgable and professional
21 juli 2026
Svar från DFS Furniture - New Malden
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Chelsea was very helpful and a pleasure…
Chelsea was very helpful and a pleasure to speak to today she was very helpful with the size I needed and the type of settee that I wanted
21 juli 2026
Svar från DFS Furniture - New Malden
Hello Brenda,
Thanks for your lovely feedback, we’re glad to hear Chelsea met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
We bought our sofa at dfs furniture new…
We bought our sofa at dfs furniture new malden. Samir the sales person was very helpful and friendly. Very professional and helped us choose the right sofa for our apartment! Looking forward to receiving our sofa soon!
21 juli 2026
Svar från DFS Furniture - New Malden
Hello Sam,
Thanks for your lovely feedback, we’re glad to hear Samir met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Nina was very helpful with our order
Nina was very helpful with our order. She was most pleasant
21 juli 2026
Svar från DFS Furniture - New Malden
Hello Margaret,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very kind and helpful assistant.
20 juli 2026
Svar från DFS Furniture - New Malden
Hello Jacky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
You sofa for daughter
My daughter and I were looking for a sofa for her new flat. We were approached by Mo who assisted by pointing out a few ideas then we were left to consider our options. Mo was extremely helpful, polite and professional and made the whole experience very good.
19 juli 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Good experience!
Good information given, well explained and no pressure from Samir. A great experience - can’t wait to get our new sofa!
18 juli 2026
Svar från DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Excellent service
Excellent service. The sales person Waseem was so friendly and knowledgeable
12 juli 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Staff members were fantastic
11 juli 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Satpal was very helpful and a lovely…
Satpal was very helpful and a lovely man to do business with .Excellent customer service.
18 juli 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The staff allowed us the time to…
The staff allowed us the time to choose what we needed, without feeling pressured to buy.... but we did buy....
17 juli 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Thanks so much to Sat at New Malden…
Thanks so much to Sat at New Malden store who was super helpful when we were confused about what would fit in our new home and helped us create the perfect sofa for us .
17 juli 2026
Svar från DFS Furniture - New Malden
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Lorraine A
DFS Central Customer Support
Love Sat from new malden
Love Sat from new malden. Attentive. Give us clear information. Done deal in 10mins
17 juli 2026
Svar från DFS Furniture - New Malden
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Sat the manager was very informative
Sat the manager was very informative, knowledgeable and explained everything to me regarding the 2 seater sofa I bought. He also showed me how to keep it in good condition by demonstrating how to to do it.
15 juli 2026
Svar från DFS Furniture - New Malden
Hello Angela,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
A highly professional and informative…
A highly professional and informative experience. All in all very pleasant.
15 juli 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
From staff friendliness to amazing sofa
Went to DFS to have a look at some sofas, everyone was really helpful and attentive, when I finally decided which one to buy Lloyds help me do the finish touches and make the order. Now that I received my sofa can't express how happy I am with my buy, I recommend everyone to have a look at dfs when they plan to buy a amazing sofa.
Big thank you once again to Lloyds in New Malden for the help.
17 juni 2026
Svar från DFS Furniture - New Malden
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - New Malden
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Excellent service- very professional
Had the most.wonderful service from Samir - he took time to explain and assist with the choice of furniture and how the mechanism worked.Excellent service- very professional Would.highly recommend DFS
14 juli 2026
Svar från DFS Furniture - New Malden
Hello Jacqueline,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.