Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We had a great experience with your knoledgeable staff at your Longwell Green branch today. Excellent range of quality furniture on display plenty of choices. With your helpful staff we made the righ... Se mer
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We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Se mer
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We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Aldermoor Way, BS30 7DA, Longwell Green, Storbritannien
- 0333 999 9843
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Longwell Green
Hello Micky,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great support from Linda in choosing…
Great support from Linda in choosing the new sofa. Given advice and support as needed. Left feeling excited!
6 augusti 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Amazing and easy experience with the help of Victor!
Victor was a great help when ordering our sofa, he was friendly, approachable and easy to talk to. He was very factual and knowledgeable when coming to making our decisions with the options available. He went above and beyond to help us. Thankyou!
5 augusti 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Met a staff named Victor who was so…
Met a staff named Victor who was so warm and accommodating. Helped with sorting out our choice and made the purchase smooth. Lovely guy
4 augusti 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Brilliant.
Brilliant salesman. Helpful not too pushy. Gave us plenty of space and time answered all of our questions and gave good advice. Faultless.
4 augusti 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
We were looked after and our order was…
We were looked after and our order was placed smoothly in the store, thanks to the lovely team member Victor who assisted us. We are excited for our new sofa.
4 augusti 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
The man what help us he was brilliant…
The man what help us he was brilliant any thing we ask him he new how to guide us expressly chosing the leather and colour. He was perfect and very knowledgeable
3 augusti 2026
Svar från DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
First the manager was very polite…
First the manager was very polite and accommodating and was very pleased of our repeat business as loyal customers the 2 other sales team were polite and helpful
2 augusti 2026
Svar från DFS Furniture - Longwell Green
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Sofa purchase
Andrew was very patient with us and very good, taking the time to explain everything thoroughly
1 augusti 2026
Svar från DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Highly recommend
Went to purchase a 2 seater sofa & chair, had in mind what I wanted, Linda was so helpful!! None of this pushy sales stuff, really listened & was very knowledable! So helpful & nothing was too much trouble. Spent time going through everything! Would highly recommend.
1 augusti 2026
Svar från DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Linda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service
Luke who served me and supported me through navigating the buying of a sofa was great. He fully explained the whole process thoroughly and I would recommend DFS to my friends and family.
23 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine E
DFS Central Customer Support
The sale person was very helpful
The sale person was very helpful, telling us all about the three piece suit, she was very helpful
30 juli 2026
Svar från DFS Furniture - Longwell Green
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience
We had a great experience looking around made our choice with no pressure can’t wait for our sofa and chair to be delivered thanks DFS
22 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great Service and Experience Buying a New Sofa
Luke was incredibly helpful and allowed us to make a great decision on a new sofa! Luke had great recommendations after finding out what type of sofa we were looking for. He also knew and communicated about the different options each sofa came with. We didn't feel rushed and he allowed us to ask multiple questions especially regarding financing option - we've never been one to make decisions quickly but Luke made us feel so confident we walked away the same day having locked into our new sofa!
27 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!
Kind regards
Holly M
DFS Customer Support
Cody my sales agent was very helpful…
Cody my sales agent was very helpful and knowledgeable
27 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Hello Nick,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.