We were very happy to return to DFS for our replacement suite having purchased previous furniture from them. Our salesman Luke was very knowledgeable and helpful, without the pushyness you can somet... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Victor, who served us today was really helpful and friendly. He talked us through all the fabric options and colours, showed us different t styles and went over all the payment options. Really happy... Se mer
Företaget har svarat
Gentleman who dealt with us was excellent. Great knowledge and helpful with size, material, type of sofas etc. Understood the restrictions of our room and suggested ways of overcoming problems. Sh... Se mer
Företaget har svarat
Excellent customer service from Debbie. Kind, understanding and patient. Covering everything I needed to know. Made sure I had all the information to make the best desicion for me and my family.
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Aldermoor Way, BS30 7DA, Longwell Green, Storbritannien
- 0333 999 9843
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent customer service from Debbie
Excellent customer service from Debbie. Kind, understanding and patient. Covering everything I needed to know. Made sure I had all the information to make the best desicion for me and my family.
16 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Lynda was really cheerful and helpful
Lynda was really cheerful and helpful! Made sure that my sofa would fit when it arrives for delivery and made the whole process easy!
17 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Brilliant member of staff
Brilliant member of staff. Asked a lot of questions and he answered every single one. We were shown diffrent sofas and talked through every one when we were indecisive. Absolutely great guy. Thank you so much
16 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
We were shown the seatee on the big…
We were shown the seatee on the big screen the two colours that I liked which helped with my decision. The staff were helpful.
15 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledge of dfs staff member.
14 juli 2026
Svar från DFS Furniture - Longwell Green
Hello Elizabeth,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Gentleman who dealt with us was…
Gentleman who dealt with us was excellent.
Great knowledge and helpful with size, material, type of sofas etc.
Understood the restrictions of our room and suggested ways of overcoming problems.
Showed colours on screen which we found helpful
14 juli 2026
Svar från DFS Furniture - Longwell Green
Hello Ken,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Great help from victor
Great help from victor. Knowledgable friendly. Made the process easy!
14 juli 2026
Svar från DFS Furniture - Longwell Green
Hello Lauren,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff
14 juli 2026
Svar från DFS Furniture - Longwell Green
Hello Theresa,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a good sales man he was very…
We had a good sales man he was very helpful and knowledgeable.
12 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
happy to return
We were very happy to return to DFS for our replacement suite having purchased previous furniture from them.
Our salesman Luke was very knowledgeable and helpful, without the pushyness you can sometimes encounter.
The whole purchasing process was very straight forward, we now look forward to the arrival of our new furniture
13 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Corner sofa
Victor, who served us today was really helpful and friendly. He talked us through all the fabric options and colours, showed us different t styles and went over all the payment options.
Really happy with the service and looking forward to getting our sofa
12 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We went to our local branch
We went to our local branch, and we were helped by Joe. He was very knowledgable and was able to answer all our queries. Very friendly. They didn’t have the sofa we wanted in store, but he talked us through everything and we were happy to go ahead. Looking forward to delivery day.
10 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I would like to say how happy I was…
I would like to say how happy I was when I walked into your store I was welcome in to a lady called Linda and she was very helpful to me when I was looking for a sofa and she explained everything for the one I was interested in and I purchased in store and she was very friendly to me and my daughter I couldn’t speak highly of her and I will certainly recommend my friends and family to that store
9 juli 2026
Svar från DFS Furniture - Longwell Green
Hello Colin,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
The person who assisted me
The person who assisted me, was excellent, professional, polite and a credit to your company.
He was the reason that convinced to to purchase the sofa from DFS.
7 juli 2026
Svar från DFS Furniture - Longwell Green
Hello Pino,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our buying experience.
A friendly, knowledgeable, helpful, no-pressure approach to our visit. Your salesman gave us plenty of time to browse and decide on what we wanted and discussed all the options that were available.
7 juli 2026
Svar från DFS Furniture - Longwell Green
Hello Al,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Longwell Green
Hello Mrs Isobel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Amazing service
Amazing service, quick, efficient, helpful and overall an enjoyable experience
5 juli 2026
Svar från DFS Furniture - Longwell Green
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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