I popped into DFS just to see if there was any new designs. I was greeted by a lovely young gentleman called Mackenzie. He was very helpful in finding me a lovely suite, telling me about what it'... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
What a lovely experience buying a new sofa. We went to store to look at a sofa I'd seen online & I'm really glad I did as it wasn't the one for me. The saleman Grant was really helpful and not pushy w... Se mer
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No big pressure but very helpful at the same time .staff was very helpful and had very good knowledge of every sofa I looked at and helped me with visualising different ways of positioning each part o... Se mer
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Marvellous experience , this is about the 5th item I have bought off DFS, Gary approached me after about 5 mins of entering the store , wasn’t too pushy just pointed me in the right direction of the r... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Storbritannien
- 0333 999 9831
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Llantrisant
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Very informative and patient staff and…
Very informative and patient staff and very helpful ok cheers
8 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
We were served by Gary today and he…
We were served by Gary today and he went above and beyond to help us. Loved his approach not pushy but helpful
8 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Salesman Mckenzie was very helpful and…
Salesman Mckenzie was very helpful and not pushy at all
7 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Found the purchase to be very pleasant
Found the purchase to be very pleasant. Very helpful and friendly assistant. Would highly recommend.
8 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Llantrisant
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Explained everything I needed to know…
Explained everything I needed to know and made ordering as easy as possible
28 juli 2026
Svar från DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent service
Salesperson, Lewis, was very helpful and knowledgeable, covered all our options, took time with us to explain everything. Excellent service
4 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Friendly service without being…
Friendly service without being overwhelming, Leah was excellent
4 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
James was amazing helping us with our…
James was amazing helping us with our sofa purchase, he new everything about the sofa and the protection for it and put all our worries at ease, what an asset to your company, Thanks again for the wounderful experince.
The innes family
4 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
The service by the sales assistant was…
The service by the sales assistant was great, she was very knowledgeable without being pushy and helped support our choice. She is a real asset to the company.
4 augusti 2026
Svar från DFS Furniture - Llantrisant
Good Afternoon,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Excellent service from Lewis
Excellent service from Lewis. Everything was fully explained and customer service was top notch.
4 augusti 2026
Svar från DFS Furniture - Llantrisant
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Didn't have the sofa I was looking for…
Didn't have the sofa I was looking for so Grant found 1 similar for me, couldn't have more helpful and friendly plus gave me a cup of hot chocolate
24 juli 2026
Svar från DFS Furniture - Llantrisant
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Svar från DFS Furniture - Llantrisant
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Llantrisant
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Outstanding customer service
Outstanding customer service, very knowledgeable and helpful, would highly recommend - Grant the salesperson was absolutely amazing.
2 augusti 2026
Svar från DFS Furniture - Llantrisant
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Grant.
Kind Regards,
Jordan
DFS Customer Support
DFS Llantrisant
We had visited the llantrisant store twice before we finally made a decision on a sofa. Each time the staff were very friendly and knowledgeable. On the third visit we were finally ready to order and we were served by the lovely Leah. She was very professional and explained everything in detail. Very happy with our purchase. A++
2 augusti 2026
Svar från DFS Furniture - Llantrisant
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Leah met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Amazing experience and so helpful
Amazing experience and so helpful. Josh was really helpful and made everything so easy
1 augusti 2026
Svar från DFS Furniture - Llantrisant
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
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