DFS Furniture - Llantrisant Omdömen 

3 228
TrustScore 5 av 5

4,9

A473, Glamorgan Vale Retail Park, CF72 8RP Pontyclun, GB


Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

The person that we met within store came over as soon as we entered and said his name which im sorry but don't remember. He said to call him if we had any questions ( didn't feel hassled ) went all a... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Lewis was great, explained everything in full, we never felt rushed, and he wasn't pushy. Very happy with everything except I think the delivery charge should be free when spending so much money, I un... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We were given help when we asked and then left to browse at leisure, completely without any pressure. The sales person was relaxed, very helpful, patient and friendly. He listened to what we were loo... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable. Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

Företaget har svarat


Företagsinformation

  1. Möbelaffär
  2. Möbelaccessoarer
  3. Heminredningsaffär
  4. Butik med vardagsrumsmöbler
  5. Soffbutik
  6. Butik med möbelklädsel

Skrivet av företaget

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Skrivet av företaget


Kontaktuppgifter

  • A473, Glamorgan Vale Retail Park, CF72 8RP, Pontyclun, Storbritannien

  • 0333 999 9831

4,9

Utmärkt

TrustScore 5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(3 228)

100 311 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Salesman very helpful

Salesman very helpful, polite and cheerful. Easy to talk to and very knowledgeable.
Sorted us out very quickly and efficiently. Not pushy. Gave us plenty of time to decide.

24 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Dav was very accommodating and had the…

Dav was very accommodating and had the answers to our questions.
Was very helpful and not pushy like some salesmen.

23 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

David was helpful throughout and was a…

David was helpful throughout and was a main reason we continued with purchasing , well explained and very insightful a credit to your company

23 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

Staff member who dealt with us was…

Staff member who dealt with us was excellent, give us time to look around didn’t keep on to us, had the answers for us when we needed them.

22 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Happy

The staff member was very helpful and happy with the service I received

13 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Excellent salesperson. Excellent prices. Overall just excellent.
Lewis (think I got it right) was brilliant. Very helpful and not pushy.

21 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello Dennis,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Good experience happy customer.

Helpful staff no pressure answered all my questions and went through the options with the sofa and pleased with my purchase. Hopefully delivered this week.

13 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Josh was extremely helpful and…

Josh was extremely helpful and knowledgeable about the product.
Very satisfied.
Steve & cheryl Bennett

20 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello Cheryl,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lia
DFS Customer Support

Betygsatt 4 av 5 stjärnor

We weren't hassled walking around…

We weren't hassled walking around looking which I really liked. They helped when needed. Good explanation of the furniture (the one we wanted wasn't on show). Got a cuppa whilst waiting and the kids used their massage chairs which kept them entertained!!
My only criticism is that it is quite expensive and the delivery/installation fee is expensive. Think it should be included when spending thousands on a sofa!

12 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,

Lorraine A
DFS Central Customer Support

Betygsatt 5 av 5 stjärnor

Lewis was great

Lewis was great, nice and friendly, let us take our time in making our decision and provided us with all the info we needed, thank you!

18 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

It was nice to be given helpful…

It was nice to be given helpful information, but to then be left alone to look around the sofas ourselves and in our own time.

19 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Betygsatt 4 av 5 stjärnor

Great service

All good but it was a shame I couldn’t see the sofa I wanted in the store, however the sales rep showed me a similar item.
The rep explained all information and I was very happy to proceed to buy.

18 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards

Lorraine A
DFS Central Customer Support

Betygsatt 5 av 5 stjärnor

Very welcoming

Very welcoming, not overpowering, lift us alone until we needed help. Very helpful and informative, brilliant customer service, would definitely shop here again due to customer service, hope my sofa is as good as the service provided.

18 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

Great thanks no worries great sales…i

Great thanks no worries great sales people thanks for your help.john

18 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Betygsatt 5 av 5 stjärnor

Pleasant and helpful staff

I loved it that we were not immediately ambushed by over zealous staff as we entered the store. Lewis came over and told us to take our time having a good look and to call him if we needed any help. He was very helpful and pleasant and answered any questions we had. He is a credit to your store.

15 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Good sales experience

Friendly staff all my options were well explained. I new what I wanted so it was a quick in and out.

15 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

High delivery cost but …

Although delivery charges with this company appear very high, the assistant dealing with us was very helpful.

15 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you for sharing your great feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Excellent experience

The member of staff that dealt with our purchase of a settee is a credit to DFS. He was courteous, informative and pleasant. He made us feel very comfortable, at no point did he try to pressure us.

13 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello Mr Radcliffe,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Betygsatt 5 av 5 stjärnor

Josh helped us buying our couch

Josh helped us buying our couch, he was really positive and offered us products that were right for us.

The team were laidback, friendly and professional and offered us great service

13 juli 2026
Logotyp för DFS Furniture - Llantrisant

Svar från DFS Furniture - Llantrisant

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

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