We recently bought two sofas and dealt with Mike, who was really helpful throughout. We weren’t too happy with the delivery charge initially, especially as we were already spending quite a lot, but... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We were looked after by Mike, not pushy at all and he knew his stuff. Nothing was an issue for him, we came into store ready to order a sofa we had previously decided on, it took us ages to decide as... Se mer
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We were served by a delightful lady called shona, she was so friendly. I took my whole family inc my daughters boyfriend and my dad, so we could all sit on sofas and decide together. Shona included... Se mer
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Elle was wonderful. Myself and my partner are moving into our first rental property and nipped to look at our options. Elle was warm, inviting, attentive, and answered all of our questions with ease.... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Valentine Road, Unit 5, LN6 7BH, Lincoln, Storbritannien
- 0333 999 9833
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent Service at DFS
We searched the internet and made a decision to visit DFS Lincoln to view a Nevara sofa, chair and footstool collection with various recliner and heated seat options. We were met by Josh who explained in great detail the range we were looking to purchase together with wear advice and optional insurance and cleaning aspects covered. Josh was at all times extremely professional, knowledgeable and above all very friendly that made our decision purchase there and then very easy. Clearly we are delighted customers who are looking forward to receiving our new furniture in the near future. Without doubt such exemplary standards of customer service must be applauded and without hesitation we would strongly recommend this service to Family and friends. The service we received today by Josh is an absolute credit to both him as an asset to DFS and to DFS overall. Thank you so very much. Paul Dale
12 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Staff good but 2 bolts missing from…
Staff good but 2 bolts missing from bottom coffee table . Tried to phone store but waited over 20 mins and gave up .Husband found 2 bolts to fit from garage. If you find the spare 2 Allen key bolts for the. Martha coffee table let me know
12 juni 2026
Svar från DFS Furniture - Lincoln
Good afternoon Mrs Elsom,
Thank you for taking the time to bring this issue to our attention, it is very disapointing to learn the table was delivered without all the relevant pieces. We're glad this has since been resolved. Rest assured we have alerted the relevant home department to ask they look into this further.
Kind regards,
Lia
DFS Customer Support
Josh Josh Daniel all excellent
Josh, Josh and Daniel were all excellent. Knowledgeable, polite and efficient. Made the process simple. Thank you.
11 juni 2026
Svar från DFS Furniture - Lincoln
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello Richard,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Extremely satisfied
Very friendly service from Sham, went in on the Saturday and fell in love with the sofa and had a chat with her, 0 pressure from her to buy there and then, we then went back in on the Tuesday with the intention to buy and her service was very quick and smooth. 10/10 customer service and very thorough going through all the care plan and warranty options, would definitely recommend
9 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Purchased a 3 piece suite earlier this…
Purchased a 3 piece suite earlier this this and very happy with it..so decided to purchased a much needed sofa bed. Staff very helpful.
8 juni 2026
Svar från DFS Furniture - Lincoln
Hello James,
Thank you for leaving us a 5* review. We’re happy that our fabulous store team met your expectations. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Daniel was really helpful,showed us all…
Daniel was really helpful,showed us all our options and talked through everything we wanted
9 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Sofa shopping
Sham was very professional friendly and helpful explaining everything we needed to know I would definitely recommend shopping here
8 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Efficient and friendly
29 maj 2026
Svar från DFS Furniture - Lincoln
Good Afternoon,
Thanks for the 5 stars! It's much appreciated
Kind Regards,
Jordan
DFS Customer Support
Meg is a very good salesperson
Meg is a very good salesperson. Great selection. Good prices
6 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for your positive feedback.
Kind regards,
Holly M
DFS Customer Support
Fantastic personable service
Fantastic personable service. Informative with no pressure. Given plenty of options. Very reasonable.
31 maj 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for sharing your kind review with us.
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Mike went above and beyond
Mike went above and beyond, especially accomodating our dog in the store. He was well informed on your products and had an easy and friendly approach to managing our requirements. Very impressed.
7 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Lincoln
Hello Bob,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
We entered DFS Lincoln today not…
We entered DFS Lincoln today not entirely sure what we wanted and what our options were. Sham kindly showed us a few financial options and explained the availability of certain products. Sham we patient with us as we eventually decided on what we wanted to decorate our new home with. I would highly recommend a friend or family member to ask for Sham next time they are in need of furniture.
6 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Josh was excellent he made my 82 year…
Josh was excellent he made my 82 year old mum most comfortable, found the right sofa and extras she needed. 10 out 10 everyday
6 juni 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Lincoln
Hello,
Thanks for your lovely feedback, we’re glad to hear Josh met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Brilliant customer service received by…
Brilliant customer service received by mike, everything was explain very well while purchasing sofa.
6 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience today by the lovely…
Great experience today by the lovely sales woman Sham who was very knowledgeable.
6 juni 2026
Svar från DFS Furniture - Lincoln
Hello Rachel,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Meg was brilliant
Meg was brilliant - really easy to deal with and helped me find the perfect sofa for me without any pressure at all. Thankyou so much
6 juni 2026
Svar från DFS Furniture - Lincoln
Hello,
We are really grateful for your kind words and for sharing your experience in our store with Meg. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
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