Richard was so helpful in getting the best solution for our requirements. He was also really patient with my elderly mum when we brought her in to choose. Communication has also been great re delive... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited store today knowing exactly what we wanted (we had a Lazy Boy sofa in the past). Staff were very helpful and knowledgeable. We would happily recommend this DFS store.
recently visited the DFS sofa and furniture store and had such a great experience. I really loved the environment, it felt welcoming and comfortable. The staff were also amazing, especially the lady w... Se mer
Företaget har svarat
My wife and I went into DFS today to finally buy the corner seating unit we fell in love with three months previously. We are buying a house in France (a protracted affair) and choosing furn... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
James Bennett Ave, Futura Park 1, IP3 9SP, Ipswich, Storbritannien
- 0333 999 9847
4,9
Utmärkt
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Svar från DFS Furniture - Ipswich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very helpful and friendly staff
6 juni 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
The customer service was superb. They took their time to educate us on all we need to know about the furniture.
The qualities of the furniture are good
5 juni 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello Duncan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Extremely happy with the sales staff
Extremely happy with the knowledge and information we received from the sales person. Very pleased to not feel put under pressure. A very good experience.
7 juni 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
New sofa plus coffee included
A very pleasant way to buy a new sofa,Julia in the Ipswich showroom was extremely helpful and answered all our questions. She was very professional, not at all pushy and spent a lot of time and effort to help us make a decision.All in all first class service.
8 juni 2026
Svar från DFS Furniture - Ipswich
Hello John,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Very friendly service throughout.
8 juni 2026
Svar från DFS Furniture - Ipswich
Hello Jack,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent customer service by Lisa and Tina…
Lisa and Tina were simply fabulous when we popped in last Tuesday. We had seen the sofa we liked online and when to view it in store. We dealt with Lisa initially and she ran through all the options with us. There were no pushy sales person techniques used, we knew what we wanted and she helped us with it. We didn’t make a purchase that day as we needed to measure up so I said I would pop back on Sunday, 7th June, which we do. We’d planned the sofa, chosen the colour and were very pleased with the whole process. I’d totally recommend my DFS to my friends and family. Thank you, the cup of tea was a lovely touch too!
7 juni 2026
Svar från DFS Furniture - Ipswich
Hello Susan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello Rob,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Tina from the DFS Ipswich store was…
Tina from the DFS Ipswich store was extremely helpful and answered all our questions and explained the care package very well
8 juni 2026
Svar från DFS Furniture - Ipswich
Hello Denise,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Excellent choice of sofas
Excellent choice of sofas. Very knowledgeable and helpful staff.
7 juni 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great experience with Tina
Great experience with Tina. On Wednesday we had initial conversations and everything was emailed over. We returned today to purchase the sofa and specifically found Tina. The whole experience was relaxed, informative and she answered all of our questions. The best thing - was the brutal honesty when we were trying to decide what would work for our family and our household.
Really enjoyed making this purchase.
7 juni 2026
Svar från DFS Furniture - Ipswich
Hellot Katie,
It is really appreciated that you took the time out to share your kind words. We are glad to hear Tina helped you make an informed choice on the furniture that best suits you. We hope you enjoy your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Wonderful service
Well we saw the sofa we loved instantly but the guy, Ross, the customer consultant was fantastic!
Extremely thorough and knowledgeable 10 out of 10
6 juni 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Marc was very polite and professional
Marc was very polite and professional, a credit to you
6 juni 2026
Svar från DFS Furniture - Ipswich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Wonderful friendly staff
Wonderful friendly, helpful staff. Able to choose without pressure. Looking forward to my purchase arriving in September.
30 maj 2026
Svar från DFS Furniture - Ipswich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Staff very knowledgeable and helpful…
Staff very knowledgeable and helpful throughout purchase of sofas
6 juni 2026
Svar från DFS Furniture - Ipswich
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Ipswich
Hello Richard,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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