A very big thank you to the team from the Hereford branch. George and Gem were absolutely fantastic. George took his time to wait for us to choose our perfect sofa, he answered all our questio... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Mike was first class. Helpful and knowledgable about the products not remotely pushy. And made the whole experience of choosing a buying a pleasure. Would definitely use the store again and would reco... Se mer
Företaget har svarat
Excellent experience at DFS from start to finish. The staff were friendly, knowledgeable, and gave us plenty of time to choose without any pressure. They answered all our questions and made the whole... Se mer
Företaget har svarat
We had an excellent experience at DFS Hereford thanks to George. As first-time sofa buyers, we weren't sure exactly what we were looking for, but George was incredibly helpful, patient, and knowledg... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Newtown Road, Hereford Retail Park, HR4 9LH, Hereford, Storbritannien
- 0333 999 9828
4,9
Utmärkt
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent service
We were left alone to look at the sofas,and then when we had decided,Jamima was excellent at sorting out everthing.
24 juli 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från DFS Furniture - Hereford
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
DFS Hereford- Highly recommended
A very big thank you to the team from the
Hereford branch.
George and Gem were absolutely fantastic.
George took his time to wait for us to choose our perfect sofa, he answered all our questions and queries and was extremely knowledgeable about all types of furniture, fittings and accessories as well as the financial aspects of the sale.
23 juli 2026
Svar från DFS Furniture - Hereford
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Svar från DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Harry the salesman was a star
18 juli 2026
Svar från DFS Furniture - Hereford
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Great sales and customer service
George the sales assistant at the Hereford store was brilliant. Very knowledgeable and helped us to make the right decision for our needs. He was so friendly and easy to talk to.
22 juli 2026
Svar från DFS Furniture - Hereford
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Louise was very good finding extra cushions for my sofa
Very professional and knew what to do
Will shop here again
21 juli 2026
Svar från DFS Furniture - Hereford
Hello Michelle,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Mike was first class
Mike was first class. Helpful and knowledgable about the products not remotely pushy. And made the whole experience of choosing a buying a pleasure. Would definitely use the store again and would recommend Mike to others
21 juli 2026
Svar från DFS Furniture - Hereford
Hello David,
Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Mike.
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff were excellent
Staff were excellent, and because l had a bit of a wait to talk with a member of staff as they were busy, l was offered a mug of coffee, which was very nice and much appreciated. Now wait for next possible 12 weeks before armchair is ready for delivery , which is fine by me. So watch this space.
20 juli 2026
Svar från DFS Furniture - Hereford
Hello Carol,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Hereford
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great customer service
Great customer service - confident I made the right choice out of the two sofas I was initially interested in
18 juli 2026
Svar från DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Svar från DFS Furniture - Hereford
Good Morning Dave,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind Regards,
Lorraine A
DFS Central Customer Support
The staff were really great
The staff were really great - friendly, not pushy, just very professional and on hand when you needed them. Pleasant store, well laid out. What more could you ask for.
17 juli 2026
Svar från DFS Furniture - Hereford
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Thanks Tom!!
Decided I had to have the Lorenza sofas! Tom was patient, knowledgeable and very friendly! It took me a few trips to decide what I wanted & he remembered me and everything I was considering. Tom is the reason I ordered & im super happy! Very excited to receive my new sofas.
16 juli 2026
Svar från DFS Furniture - Hereford
Hello Carrie,
We are really grateful for your kind words and for sharing your experience in our store with Tom. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
The staff were very friendly and…
The staff were very friendly and courteous.We were made aware of all information we needed to know.
14 juli 2026
Svar från DFS Furniture - Hereford
Hello Jocelyn,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Louise was amazing
Louise was amazing. Very helpful, lovely person. Explained everything really well. Very happy. 10/10!
14 juli 2026
Svar från DFS Furniture - Hereford
Hello Sharon,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Very friendly staff
Very friendly staff Linda was lovely. The toilet was very clean and the cup of coffee was a nice treat.
14 juli 2026
Svar från DFS Furniture - Hereford
Hello,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Although I knew what I was going to buy…
Although I knew what I was going to buy before arriving at the store the support received I.e. the options available to me with regards to the product was welcomed.
14 juli 2026
Svar från DFS Furniture - Hereford
Hello Kelvin,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.