I have bought from DFS a couple of times in the past, and my Daughter has bought recently so I didn’t hesitate in going into our local store in Stoke on Trent. Beth who helped me to place my order was... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Never had a leather sofa, met a gentleman named Andy who was a mind of information taking me round the store. Would you like recliners No don’t like them. Conclusion I bought a Denim Blue leather sofa... Se mer
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Having been in numerous times to view I find the sales team have the right approach to customers , not pushy , don’t follow you round the store constantly… they are friendly , more than happy to help... Se mer
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It was the most relaxing shopping experience that i have ever had. I was left to browse the products without been pressured by staff coming over and asking what are you looking for. Once i had made my... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Cobridge Road, ST1 5LG, Stoke-on-Trent, Storbritannien
- 0333 999 9747
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great value , great service
We were given clear and professional advice, everything about our sofa choice was explained , felt very comfortable with the service .
7 juli 2026
Svar från DFS Furniture - Hanley
Hello Claire,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Great experience, good staffs and nice collections
The company is good, variety sofas to select. Waiting for the delivery.
29 juni 2026
Svar från DFS Furniture - Hanley
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Hanley
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Beth was very helpful and positive
Beth was very helpful and positive
Would do business again
5 juli 2026
Svar från DFS Furniture - Hanley
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
GREAT CUSTOMER SERVICE
Went in today 05/07/2026 to ask about some furniture we liked but didn't require it until late October. Ross, who was our salesman, was very professional and informative and answered all our questions. Very happy with our purchase and the service we received
5 juli 2026
Svar från DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Ross was excellent very helpful and…
Ross was excellent very helpful and professional a lovely man.
5 juli 2026
Svar från DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Welcoming
Welcoming, clean well layer out store. The staff member was knowledgable and helpful staff.
5 juli 2026
Svar från DFS Furniture - Hanley
Hello,
Thank you for sharing your 5 star review with us.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Hanley
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Really helpful and polite
Really helpful and polite. Responded fantastic and easily to any questions that were asked. Service was fantastic!
4 juli 2026
Svar från DFS Furniture - Hanley
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Went in with knowing what I wanted
Went in with knowing what I wanted, made so quick and easy. Did not try to push any extras onto me. Accepted when I said no the first time. Overall a quick, easy and joyful experience. Thank you very much Andy!
4 juli 2026
Svar från DFS Furniture - Hanley
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The staff are really good and I forgot…
The staff are really good and I forgot his name. He well explained everything I needed to know
3 juli 2026
Svar från DFS Furniture - Hanley
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Hanley
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Friendly
Friendly, efficient service both at my first visit and on my return to confirm the purchase
2 juli 2026
Svar från DFS Furniture - Hanley
Hello Glen,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Hanley
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Hanley
Hello Mr Newman,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Excellent experience
Excellent experience, they didn’t hassle you when you went in and just greeted you and said if you need anything just let us know so overall excellent experience
1 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Hanley
Hello Paul,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Ross was really helpful
Ross was really helpful, and was good fun to deal with. He looked after us well and made us a great coffee :) When we said we were just moving to the area, he gave us lots of places to go.
30 juni 2026
Svar från DFS Furniture - Hanley
Hello Louise,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
DFS Journey . Staff very helpful in the store from…
Staff very helpful in the store from start to finish. Delivery was on time and my walls are still intact. Delivery men were very nice and respectful. The sofa is a little hard but I am sure it will soften when I have used it for a while. Colour of sofa same as in the showroom. All in all i would recommend DFS and use them again.
22 juni 2026
Svar från DFS Furniture - Hanley
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Kind Regards,
Vanessa
DFS Customer Support
Quick experience under one rooff
Quick experience under one roof.
After looking on line for a sofa we chose Dfs. we approached a lady named Chrissi. told her which sofa we liked. Then mentioned we were looking for a bed as well. Chrissi mentioned that if we purchased a bed at the same time we would only pay for one delivery which would save us £129.00 plus the mattress and the base together a further saving £50 pounds which was great £180 pounds saving brilliant. chrissi was so helpful. she double checked everything so it right. we came out of Dfs a happy couple. Thank you.
28 juni 2026
Svar från DFS Furniture - Hanley
Good Morning,
Thank you for taking the time to leave us a 5* review. We’re happy that Chrissi met your expectations in store and that you had a lovely experience when placing the order. We appreciate you sharing the review with others.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Hanley
Hello,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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