John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Se mer
Företaget har svarat
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Se mer
Företaget har svarat
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Se mer
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Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Solartron Road, Unit 1, GU14 7QJ, Farnborough, Storbritannien
- 0333 999 9815
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service from start to finish
Great service from David start to finish, the process for getting our sofa delivered was clearly communicated, and the price was very good :)
21 juni 2026
Svar från DFS Furniture - Farnborough
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The lady that served me was very polite…
The lady that served me was very polite and patient. No pushy sale and good advice
21 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Made helpful suggestions but didn’t…
Made helpful suggestions but didn’t push for a sale. Was happy for us to continue looking and ultimately we came back to make a purchase
20 juni 2026
Svar från DFS Furniture - Farnborough
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Very nice lady no pushing and explained…
Very nice lady no pushing and explained everything.
20 juni 2026
Svar från DFS Furniture - Farnborough
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Made us feel so welcome and explained…
Made us feel so welcome and explained everything took his time to tell us everything Ben was a really good man and let us take our time to decide can't thank him enough
18 juni 2026
Svar från DFS Furniture - Farnborough
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Ben.
Kind Regards,
Jordan
DFS Customer Support
I was very happy with the help I…
I was very happy with the help I received from one of the sales team, unfortunately I can't remember his name but hopefully he'll know who he was! He was very attentive from start to finish without being pushy and explained everything I needed to know plus was quick to ascertain what I was looking for.
17 juni 2026
Svar från DFS Furniture - Farnborough
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
We were impressed with all the products…
We were impressed with all the products available and found it difficult to choose because there were so many great options.
Silvia was incredibly helpful throughout the entire process. She spent time with us discussing our needs, helping us narrow down the selection, and ensuring that our choice would fit perfectly within our space. Her knowledge, patience, and advice made the decision much easier.
To make the experience even better, she helped us secure additional products along with free delivery and a discount, which we really appreciated.
We were also very pleased with the finance program. The approval process was fast, simple, and hassle-free.
Overall, it was an excellent experience from start to finish. We are very happy with both the service and the products, and we would highly recommend this store to others.
15 juni 2026
Svar från DFS Furniture - Farnborough
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Silvia met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Billy Byrant made process so easy and…
Billy Byrant made process so easy and straight forward. He knew his stuff, very helpful.
13 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Ben is so helpful but not overbearing
Ben is so helpful but not overbearing . Professional and knows his products and the care that comes with it
14 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for sharing your positive feedback with us.
Kind regards,
Holly M
DFS Customer Support
David was exceptionally helpful
David was exceptionally helpful, patient and professional in his service this morning, made the choice so easy and enjoyable. His knowledge was excellent and he listened the whole way through. Would highly recommend.
14 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great experience. Felt really comfortable and felt listened to
Would Definetly recommend
14 juni 2026
Svar från DFS Furniture - Farnborough
Hello Els,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Great customer service from Tia
14 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
Great experience today
Great experience today, really helpful advice and someone always at hand to help. Found what we wanted and the very lovely Ben helped us through the purchase process quick and easy. Really happy with the service and help we received. All staff were friendly and knowledgeable
13 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Outstanding service
Given time to decide, excellent knowledge of product, all explained clearly.
12 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great team effort who where all really…
Great team effort who where all really helpful and professional. Would highly recommend.
10 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Detta är Trustpilot
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