John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Se mer
Företaget har svarat
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Se mer
Företaget har svarat
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Solartron Road, Unit 1, GU14 7QJ, Farnborough, Storbritannien
- 0333 999 9815
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Perfect experience!
The showroom was pristine, lovely and cool.
We weren’t approached by anyone until we’d tried a few sofas which we found refreshing.
No one likes to be hounded the moment they walk through the door.
The salesperson Billy was helpful, approachable and professional along with friendly.
Of course we bought a sofa and for more than we’d anticipated spending!
11 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Farnborough
Ben, who served us, was so helpful and friendly. Nothing was too much trouble, he was kind to our ch listen and has supported us in creating a bundle that will be perfect for our living room.
11 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Farnborough
Hello Geoff,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Morning,
Amazing review, thanks for sharing!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Farnborough
Hello Suzanne,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
John was extremely helpful and the…
John was extremely helpful and the entire order process was speedy. We had a complete overview of the services offered.
7 juli 2026
Svar från DFS Furniture - Farnborough
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with John.
Kind Regards,
Jordan
DFS Customer Support
Sylvia was helpful and efficient
Sylvia was helpful and efficient, offered us a drink and was a pleasure to engage with
5 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review with us.
Kind regards,
Holly M
DFS Customer Support
The staff that attended to us was very…
The staff that attended to us was very kind and helpful. He was really nice and very understanding. I forgot his name but he is an older guy. He has got great personality
6 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
The staff were extremely professional…
The staff were extremely professional and helpful. Our sales agent Tahira is an amazing lady she proposed something for us to buy and we did . I wouldn’t have bought anything without her assistance your company is lucky to have person like here
6 juli 2026
Omdöme utan inbjudan
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Very helpful staff
Very helpful staff, took time to answer any questions we had and made ordering process very pleasant!
5 juli 2026
Svar från DFS Furniture - Farnborough
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service didn't feel under any…
Great service didn't feel under any pressure to buy. The young man that looked after us was a breath of fresh air. Nothing was to much trouble.
28 juni 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Staff very helpful and knowledgeable
Staff very helpful and knowledgeable. We had not planned to buy that day but the sofa etc were ideal ad there was no reason to delay. Sonia was very helpful and knowledgeable.
4 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Ben was extremely helpful and very…
Ben was extremely helpful and very knowledgeable and was able to give us options and talk us through what we were looking for.
5 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Very satisfied with service in store
Store personnel were very helpful. Offered drinks while we looked around and decided. Answered questions professionally
5 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Discussed options
Discussed options. Placed order which was rechecked by another assistant before being placed. Courteous and friendly
4 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
The customer service is very good
The customer service is very good, nothing is too much trouble and you feel like a valued customer. A big thank you to Billy for exceptional service.
4 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Tahira at DFS Farnborough
Five-star service from Tahira at DFS Farnborough. Her product knowledge and professionalism were outstanding. She walked us through all the fine details and options available, ensuring we were completely confident with our decision. Brilliant service from start to finish!
4 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about the fantastic service received. Thank you so much for placing an order with us.
Kind Regards,
Holly M
DFS Customer Support
Very efficient friendly service
Very efficient friendly service. No hard sell. Very pleasant experience
4 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for your great feedback.
Kind regards,
Holly M
DFS Customer Support
Detta är Trustpilot
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