John was friendly, honest and very knowledgeable. He was patient and took time to understand the fabric we needed. He explained everything clearly, carefully and thoroughly. His warm and characterful... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great customer service from the young man who sold us the footstool great ideas from him as purchased two sofas from DFS 4 years ago but didn’t have that particular brand anymore great idea from him b... Se mer
Företaget har svarat
This was my second visit to the store to finalise my selection of sofa. The gentleman who served us today was very polite and best at explaining everything we needed to know. He was very helpful from... Se mer
Företaget har svarat
Ben introduced himself in a friendly manner, he told us to call him if we needed any help or had any questions, he wasn't pushy which myself and my husband liked. We were left to browse at our leisure... Se mer
Företaget har svarat
Företagsinformation
- Möbelaffär
- Möbelaccessoarer
- Heminredningsaffär
- Butik med vardagsrumsmöbler
- Soffbutik
- Butik med möbelklädsel
Skrivet av företaget
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Skrivet av företaget
Kontaktuppgifter
Solartron Road, Unit 1, GU14 7QJ, Farnborough, Storbritannien
- 0333 999 9815
4,9
Utmärkt
5 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The man who served us was very helpful…
The man who served us was very helpful and gave us different options
2 augusti 2026
Svar från DFS Furniture - Farnborough
Hello Jonathan,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Great purchasing experience
Great service from Ben at the Farnborough store on both occasions we visited. No pressured selling but very informative when needed.
9 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Billy was great
Billy was great, was extremely informative. Answered any questions we had and laid out all the important information to help us make our decision. Would highly recommend
8 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Svar från DFS Furniture - Farnborough
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Ben was fantastic
Ben was fantastic, only went for a browse and walked away with a new sofa. There was no pressure at all, he explained everything from start to finish. If you ever walk into DFS farnborough, ask for Ben.
8 augusti 2026
Svar från DFS Furniture - Farnborough
Hello Rob,
Thanks for your lovely feedback, we’re glad to hear Ben met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sonia was fantastic
Sonia was fantastic, she made us feel comfortable and relaxed. She listened to our needs and what we wanted and helped us to find exactly what we wanted. Would absolutely recommend DFS Farnborough. Thank you 😊
31 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Helpful and friendly sales staff
Helpful and friendly sales staff who took the time and trouble to show and explain the various options.
7 augusti 2026
Svar från DFS Furniture - Farnborough
Hello Mike,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Very Good experience with Ben today
Very Good experience with Ben today. Was very helpful and thorough going through everything with us. Looking forward to my new sofa, tables and chairs now.
7 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Great service from John.
6 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Great service!
John was fantastic, walked us through all the options and made sure we were fully informed in our choices. Looking forward to our new sofas being delivered!
30 juli 2026
Svar från DFS Furniture - Farnborough
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service
Friendly, approachable, knowledgeable, no pressure, allowed time and professional.
6 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for your great feedback.
Kind regards
Holly M
DFS Customer Support
We were welcomed by Sonia at with a a outstanding service
We were welcomed by Sonia at Farnborough shop and she was an outstanding in making us feel comfortable and confident in our choice and awareness of the process.
Really impressed and we enjoyed very much our purchase. Thank you Sonia and DFS.
Hopefully we will say the same when our delivery arrives.
3 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly and knowledgeable staff good…
Friendly and knowledgeable staff good advice and explained everything well
2 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Excellent experience buying a living…
Excellent experience buying a living room set. Staff were friendly, helpful, and knowledgeable but not pushy. There was no pressure to buy. They moved furniture around so we could mix and match. All in all an excellent buying experience.
1 augusti 2026
Svar från DFS Furniture - Farnborough
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Sofa
The member of staff who served us was a bit older, and, in the words of my wife "not as smarmy as the younger ones". He was great.
1 augusti 2026
Svar från DFS Furniture - Farnborough
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
David who helped us was great
David who helped us was great, showed great patience with us and gave us professional advice.
1 augusti 2026
Svar från DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
We had a great experience thanks to…
We had a great experience thanks to Billy. He introduced himself straight away, made us feel welcome, and then gave us the time and space to browse for our sofa without any pressure. When we needed advice, he was there to help, and his recommendations were brilliant. He made some great points that really helped us think about what would work best for us. Friendly, knowledgeable, and genuinely helpful throughout. Excellent customer service – thanks, Billy!
25 juli 2026
Svar från DFS Furniture - Farnborough
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Billy met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Svar från DFS Furniture - Farnborough
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.